Dunkin Donuts in VA

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  #1  
Old 05-11-2025, 01:28 PM
CoachKandSportsguy CoachKandSportsguy is offline
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Default Dunkin Donuts in VA

Cashier: What would you like?

Sportsguy: 6 Blueberry munchkins and 6 chocolate munchkins

Cashier: Ok, thats 12 dozen munchkins. Anything else?

Sportsguy: That’s 6 blueberry and 6 chocolate for 1 dozen!

Cashier: Yes sir, that’s 12 dozen.

😱😱🤷*♂️🤷*♂️
  #2  
Old 05-11-2025, 01:44 PM
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JohnN JohnN is offline
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LOL. Priceless

In the old bakeries, they'd toss in an extra for 13 DOZEN

  #3  
Old 05-11-2025, 04:17 PM
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tophcfa tophcfa is offline
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Quote:
Originally Posted by CoachKandSportsguy View Post
Cashier: What would you like?

Sportsguy: 6 Blueberry munchkins and 6 chocolate munchkins

Cashier: Ok, thats 12 dozen munchkins. Anything else?

Sportsguy: That’s 6 blueberry and 6 chocolate for 1 dozen!

Cashier: Yes sir, that’s 12 dozen.

😱😱🤷*♂️🤷*♂️
God forbid you pay in cash and the cashier has to figure out what change to give you. If there is not an app for something the youth can be completely clueless. Very scary.
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Old 05-12-2025, 03:50 AM
Whatnext Whatnext is offline
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Originally Posted by tophcfa View Post
God forbid you pay in cash and the cashier has to figure out what change to give you. If there is not an app for something the youth can be completely clueless. Very scary.
I once paid for an item in cash, and the cashier gave me far to much change. I pointed out the mistake, cashier looked at register, and said it was correct. I looked at my wife, shrugged my shoulders, and walked out with my 75% discount.
Never look a gift horse in the mouth!
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Old 05-12-2025, 10:00 AM
Stu from NYC Stu from NYC is offline
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Quote:
Originally Posted by CoachKandSportsguy View Post
Cashier: What would you like?

Sportsguy: 6 Blueberry munchkins and 6 chocolate munchkins

Cashier: Ok, thats 12 dozen munchkins. Anything else?

Sportsguy: That’s 6 blueberry and 6 chocolate for 1 dozen!

Cashier: Yes sir, that’s 12 dozen.

😱😱🤷*♂️🤷*♂️
One of the 52 reasons we have not been in a Dunkin for many years
  #6  
Old 05-12-2025, 02:23 PM
CoachKandSportsguy CoachKandSportsguy is offline
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Total munchkins paid for:

12

Total munchkins actually received:

11

Total elapsed time taken to fill in register for 2 large coffees with hazelnut shots

3 minutes, with a call to the supervisor. . .

It was a sunday, and the order taker/cashier was obviously not very educated and not very experienced.
  #7  
Old 05-12-2025, 02:26 PM
CoachKandSportsguy CoachKandSportsguy is offline
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Quote:
Originally Posted by Whatnext View Post
I once paid for an item in cash, and the cashier gave me far to much change. I pointed out the mistake, cashier looked at register, and said it was correct. I looked at my wife, shrugged my shoulders, and walked out with my 75% discount.
Never look a gift horse in the mouth!
Yeah, that happens, and as long as you ask: "Are you sure this is the correct change?" and you get a confirmation. . . you are good to go!
  #8  
Old 05-12-2025, 02:36 PM
Stu from NYC Stu from NYC is offline
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If I owned the franchise I would review the days receipts and what was sold and expect either exact or very close.

Otherwise my cashier can be a paying customer but not an employee.
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Old 05-12-2025, 04:21 PM
Rainger99 Rainger99 is offline
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Originally Posted by CoachKandSportsguy View Post

It was a sunday, and the order taker/cashier was obviously not very educated and not very experienced.
From my experience, it is very difficult to get good people to work certain jobs!
  #10  
Old 05-13-2025, 10:05 PM
SoCalGal SoCalGal is offline
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Originally Posted by CoachKandSportsguy View Post
Yeah, that happens, and as long as you ask: "Are you sure this is the correct change?" and you get a confirmation. . . you are good to go!
Having once been a cashier, I would have just given the extra change back and made sure she put it in the register. Otherwise, it comes out of her pay.
  #11  
Old 05-14-2025, 06:49 AM
CoachKandSportsguy CoachKandSportsguy is offline
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Having once been a cashier, I would have just given the extra change back and made sure she put it in the register. Otherwise, it comes out of her pay.
just prolongs the misunderstanding of deficiencies. . . and prevents proper training to correct deficiencies.. .
  #12  
Old 05-14-2025, 08:01 AM
Stu from NYC Stu from NYC is offline
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Having once been a cashier, I would have just given the extra change back and made sure she put it in the register. Otherwise, it comes out of her pay.
The problem is that it does not fix the problem. The cashier will continue to make errors.
  #13  
Old 05-14-2025, 08:02 AM
jimbomaybe jimbomaybe is online now
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Quote:
Originally Posted by Whatnext View Post
I once paid for an item in cash, and the cashier gave me far to much change. I pointed out the mistake, cashier looked at register, and said it was correct. I looked at my wife, shrugged my shoulders, and walked out with my 75% discount.
Never look a gift horse in the mouth!
At the end of the day the cashier would have probably made up the difference out of their pocket,, theft is theft
  #14  
Old 05-14-2025, 11:17 AM
Whatnext Whatnext is offline
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Originally Posted by jimbomaybe View Post
At the end of the day the cashier would have probably made up the difference out of their pocket,, theft is theft
Tough. The amount was verified by the cashier from the register, so not theft.
If I misquoted for contracts when in business, it was my loss, not the customers.
Taught me very quickly to be more diligent when doing my measuring up, and price work.
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Old 05-15-2025, 06:22 AM
dtennent dtennent is offline
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This is why I was taught to count the change back to the customer. Haven’t seen that done in quite some time.

Once I gave the cashier the coins to avoid getting more nickels and pennies. They put the coins on top of the register, handed me the change as if I hadn’t given them anything and then gave me back the coins that I gave originally.
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