[Arctic Fox]

When my last "offer" expired a few months ago I managed to negotiate a rate of $19.95 for 3meg internet, but only for the rest of 2016.

Each month Comcast would bill me $24.99 and I would call them to ask for my $5 credit - no idea why they couldn't put the rate in the system.

So I called today for the credit and the agent said there was a current offer of $19.95 for 10meg internet, good for twelve months.

[RickeyD]

Originally Posted by Arctic Fox

When my last "offer" expired a few months ago I managed to negotiate a rate of $19.95 for 3meg internet, but only for the rest of 2016.

Each month Comcast would bill me $24.99 and I would call them to ask for my $5 credit - no idea why they couldn't put the rate in the system.

So I called today for the credit and the agent said there was a current offer of $19.95 for 10meg internet, good for twelve months.

Because they're counting on you and others not to call every month for the credit.

[Arctic Fox]

Originally Posted by Arctic Fox

Each month Comcast would bill me $24.99 and I would call them to ask for my $5 credit - no idea why they couldn't put the rate in the system.

Originally Posted by RickeyD

Because they're counting on you and others not to call every month for the credit.

True enough, RickeyD

but, as my mother used to say, "a dollar saved is a dollar earned", so this fox was happy to play them at their own game.