Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#1
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More Xfinity deception
My monthly bill for 50Mbps internet has just gone from $20 to $49.
Occasionally I have success in negotiating it back down, but this time I decided to check what "offers" they have. For $1 per month extra I can get 100Mbps, which sounds like a good deal until I tried to lock it in. In actuality, I would have to sign up for $60 per month, then change from payment by credit card to bank account, and the rate would rocket after 12 months, none of which was highlighted in the original offer. |
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#2
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brings back memories of the lyrics to that old "Captain and Tennille" song....
"My momma told me, you better shop around" |
#3
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What ever happened to "Truth in Advertising"??? 😑 |
#4
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Every rate they have seems to be good for one or two years. Between up north and Florida I think I send them about $500 a month.
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#5
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They raised us by about $ 20 in Jan at the end of our "two year contract". This was the second increase and when I questioned it got 5 minutes of gobblygook that made no sense to me.
When I asked about changing rate before we left the girl pretty much said bye. When I asked if this is dept to help keep customers before they left she said yes it was. Just like our internet/cable provider in Va they have the policy of talking nonsense so customer knows less than they did before after the phone call. |
#6
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Xfinity's pricing scheme operates on a one-year or two-year contract agreement. These agreements always include monthly discounts. But, when the agreement period ends, the discounts are automatically removed from the bill. So, it is important to know when your agreement expires, and to set up a new agreement before the old agreement expires. You should do it in person, not on the phone. I recently went to the Xfinity store and started a new two-year agreement, my monthly cost actually went down, and I increased my internet speed from 400 mbps to 600 mbps. One reason that Xfinity has a bad reputation is that many customers forget that they have a contract. So, when the discounts are removed, they think that Xfinity arbitrarily raised their price.
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#7
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This is nothing new and it's not deceptive. Insurance companies do it all the time and call it an introductory rate. They sign you cheap and then slam with the real rate in 6 months or a year. Buyer beware....
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#8
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I got my previous $49 rate cut to $20 by going into the store (Rolling Acres) and asking about adding a phone, so I'll try that again once the snow has thawed. |
#9
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That's what I do every year. At the end of the year, ALWAYS call them. That's how the deal works. |
#10
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#11
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#12
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Or you could sign up for Centurylink $45/mo internet access for life and be done with it. Cutting the cable is the only way to go forward folks.
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#13
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It's on my bucket list to cut the cord this year. Any recommendations on someone who could walk these not techy minded people through the process? Thanks.
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#14
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contact me
__________________
Fast Eddie The Villages Firestick Guy |
#15
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Yep.. Just did it to me up North. The Rep didn't want to negotiate this time. I called four different times, and the last time I got a very nice lady and my price actually went down quite a bit.
I honestly think it's who you talk to. So if you can't get the rate with the person you're on the phone with, hang up and call again. I hate playing these games but sometimes you have to do it. A very time consuming and aggravating game they make you play. They don't even let you change your plan online they make you call. Then they spout rates off on the phone and you have no idea what you're getting. 🙄 |
Closed Thread |
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