Talk of The Villages Florida

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-   The Villages, Florida, Non Villages Discussion (https://www.talkofthevillages.com/forums/villages-florida-non-villages-discussion-93/)
-   -   Scammed by KIA of Clermont (https://www.talkofthevillages.com/forums/villages-florida-non-villages-discussion-93/scammed-kia-clermont-361273/)

airstreamingypsy 09-14-2025 08:15 AM

Years ago, I was buying a new GMC Suburban. The dealership wouldn't come down to my price, so I left. I really wanted the truck they had though. I stopped at Sam's Club on the way back to the farm, and saw they had some sort of buy a car deal. I went home, and put the model I wanted in the computer, and the one I had just seen came up for under the price I wanted to spend. Hahahaha. I bought it. I believe Costco has a car buying situation. I would buy through them rather than subject myself to a dealer.

biker1 09-14-2025 08:15 AM

Let me guess, you have never owned a Tesla or even driven one. Uninformed opinions are useless. However, feel free to continue being a troll.

Quote:

Originally Posted by Kelevision (Post 2460884)
Yeah but now you’re stuck with a Tesla. I hope it’s a 2nd car for you.


Tvflguy 09-14-2025 08:15 AM

Quote:

Originally Posted by biker1 (Post 2460827)
You can actually do better than that. I ordered a Tesla via the Tesla app; took about 10 minutes. The exact price and what would be on the car was spelled out on the app. It took about 4 weeks to build the car and ship from Austin to Claremont. I was notified via the app when the car had arrived. I scheduled the pickup time and paid for it via a bank transfer directly on the Tesla app. Drove to Claremont and signed some papers and was out of there in 15 minutes as the car was ready at my appointment time. I'm pretty sure I will never set foot in a traditional dealership again.

Ditto re purchasing a new Tesla. Totally painless. EVERYTHING UP FRONT on their website. You never have to talk/negotiate with Sales. It is what it is. Delivery is the same. Tesla DOES NOT have DEALERS. They are all part of Tesla. NO MIDDLEMEN. period.
So simple. And Tesla has very few options". All are up front.

We got our 2024 Model 3 delivered to the Clermont Location (built in CA) last year. It was all completely prepped and beautiful No issues. EZPZ It's a GREAT vehicle.

biker1 09-14-2025 08:29 AM

I paid cash so I don't have any leasing experience. I found the messaging feature on the app to be the best way to get information.

Quote:

Originally Posted by roadrnnr (Post 2460895)
Going thru this right now on the purchase of a Tesla Y

Started on the app but since I wanted it delivered before the end of the month when the $7500 credit expires,(the app won't give you a specific date), I went to do the deal at the Claremont store.

they Found the exact car I wanted and got a delivery date shipped to them

The problem has arisen when doing the paperwork for the lease. (I could buy it without financing but it is my first Tesla and am afraid of the depreciation, plus I like new cars every few years and I don't want to shell out $45k in cash)

After submitting the paperwork for approval for the lease got a notice in the app That I was approved, great Right? Not so fast, they changed the terms and now the payment is $48 a month more than I was quoted at Dealership. And the money Factor (Interest rate) is 10.9%!!!!!

I have a credit score of over 800 and am trying to talk to some one about why that is to no avail.

If I ended up getting the original quoted price I will update but at this point it does not seem likely.

Also their details on the numbers is very confusing and I am still off by about $1900 that does not add up.

Couple weeks to straighten it out so we shall see


MrFlorida 09-14-2025 08:35 AM

Quote:

Originally Posted by drpepper (Post 2460876)
Welcome to Florida. I believe all dealers are the same in this state.

All the dealers in the whole country are the same, not just Florida !!!

MrFlorida 09-14-2025 08:42 AM

Love Chevy is another one ! They will take you to the cleaners with add-on's , We walked out, and the salesman followed us into the parking lot making concessions....we kept going....Sleazy dealership.

Gunny2403 09-14-2025 08:46 AM

So unfortunate and unnecessary.
 
Quote:

Originally Posted by Steve Y (Post 2460793)
On March 1st around 9am my wife and I arrived at KIA of Clermont to look and possibly buy a Kia Telluride SX Prestige X-Line (referred to as car). Mike was assigned to me as the sales person After hours of haggling with him and some of his bosses we made a deal for the car purchase.

While we were waiting for my credit to unfreeze, Mike sat me down in the car and sold me a theft package that he said the sales people were allowed to sell this for a little extra money. He then took out an ultraviolet flashlight and shined it on the headliner and showed me where he said the theft ID should be. We saw nothing on the headliner. Mike said they must have put the ID somewhere else. I then asked Mike to make sure it was installed before I left. Mike said no problem.

For the next three months 5 or 6 different times I asked Mike where is the theft id. I never received an answer from Mike.

On May 30th, I texted him “Please call me”. NO REPLY from Mike.
On June 3rd I texted “Could you please find where they placed then etching/ultraviolet theft deterrent on my Telluride. Please text info.” Again, NO REPLY from Mike.
On June 5th I texted “I will be there Saturday morning for someone to show me where the anti- theft/ultraviolet etching was done.”
On Jun 5th Mike texted back “OK you can speak to the manager.”
On June 5th I texted back “It amazes me that NO one knows where its installed.”

On June 7th, around 9am, my wife and I arrived at KIA of Clermont. We were sent to John the finance manager. We told John the problem that Mike avoided answering me for over 3 months of where the theft ID was installed. We also told him how disappointed we were with Mike. John informed us he was one of the best salesmen. (GOD Help them).

John came out to the car with us. I took out my ultra violet flashlight and asked where it was installed. John then informed us that the theft ID was not installed and Ultra Violet was not even used by the dealership. John also stated nothing had to be done and the warranty would still be valid even if they didn’t install the theft ID. However, the theft contract clearly states “THE AUTHORIZED DEALER/DEALERSHIP MUST INSTALL THE ANTI-THEFT PROTECTION THEFT DETERRENT SYSTEM FOR YOU TO RECEIVE THE BENEFIT OF THE AGREEMENT.”

John then offered have someone install it immediately. My response was that I wanted my money back. John said no it was part of the sale. I informed John that since it wasn’t installed at delivery and now its 4 months later, I want my money back and John agreed. It’s now 6 months later no refund.

Kia of Clermont is owned by the Morgan Auto Group. On August 18th, we sent two certified return receipt letters, one to the president Larry Morgan and one to the CEO Brett Morgan of Morgan Auto Group. The letters were received and signed for on Aug 22nd. It is now 3 weeks later and I have still not received a response. Obviously, they couldn’t care less that their Clermont KIA dealer is scamming me.

I wonder how many other customers of KIA of Clermont has not installed the ID protection and has scammed. In the 60 years that I have bought cars I have never had an out and out scam done to me except by KIA of Clermont.

If you have been scammed by Kia of Clermont or any other Morgan Auto Group owned dealership, please comment back.

There is more dealer malfeasance by Kia of Clermont. When I have a chance, I will post it later to show the horrendous actions they have done.

NO AUTO DEALER HAS EVER TREATED ME THIS WAY. I WAS ALWAYS TREATED AS A VALUED CUSTOMER EVERYWHERE. NOT AT KIA OF CLERMONT.

I skipped over the closest Genesis Dealership (Leesburg) for the bad vibes that the Reps offered. I instead bought my new Genesis GV70 from the dealership in Clermont (not affiliated with the Clermont Kia Dealership). In fact, they made sure I knew they were not affiliated with the Kia Dealership. I had a no pressure, enjoyable experience there. I purchased my car for the price I wanted to pay with a seamless transaction. 7 Months later and I am still well satisifed following my complimentary service visit.

Aces4 09-14-2025 08:57 AM

Quote:

Originally Posted by biker1 (Post 2460903)
Let me guess, you have never owned a Tesla or even driven one. Uninformed opinions are useless. However, feel free to continue being a troll.

We've never owned a Tesla and never will unless we win the lottery or one is given away on a drawing set up on a cereal box. That being said, they sound like an exceptional, exciting vehicle and we hope you continue to enjoy the one you are driving.:pepper2:

bark4me 09-14-2025 09:00 AM

Quote:

Originally Posted by Steve Y (Post 2460793)
On March 1st around 9am my wife and I arrived at KIA of Clermont to look and possibly buy a Kia Telluride SX Prestige X-Line (referred to as car). Mike was assigned to me as the sales person After hours of haggling with him and some of his bosses we made a deal for the car purchase.

While we were waiting for my credit to unfreeze, Mike sat me down in the car and sold me a theft package that he said the sales people were allowed to sell this for a little extra money. He then took out an ultraviolet flashlight and shined it on the headliner and showed me where he said the theft ID should be. We saw nothing on the headliner. Mike said they must have put the ID somewhere else. I then asked Mike to make sure it was installed before I left. Mike said no problem.

For the next three months 5 or 6 different times I asked Mike where is the theft id. I never received an answer from Mike.

On May 30th, I texted him “Please call me”. NO REPLY from Mike.
On June 3rd I texted “Could you please find where they placed then etching/ultraviolet theft deterrent on my Telluride. Please text info.” Again, NO REPLY from Mike.
On June 5th I texted “I will be there Saturday morning for someone to show me where the anti- theft/ultraviolet etching was done.”
On Jun 5th Mike texted back “OK you can speak to the manager.”
On June 5th I texted back “It amazes me that NO one knows where its installed.”

On June 7th, around 9am, my wife and I arrived at KIA of Clermont. We were sent to John the finance manager. We told John the problem that Mike avoided answering me for over 3 months of where the theft ID was installed. We also told him how disappointed we were with Mike. John informed us he was one of the best salesmen. (GOD Help them).

John came out to the car with us. I took out my ultra violet flashlight and asked where it was installed. John then informed us that the theft ID was not installed and Ultra Violet was not even used by the dealership. John also stated nothing had to be done and the warranty would still be valid even if they didn’t install the theft ID. However, the theft contract clearly states “THE AUTHORIZED DEALER/DEALERSHIP MUST INSTALL THE ANTI-THEFT PROTECTION THEFT DETERRENT SYSTEM FOR YOU TO RECEIVE THE BENEFIT OF THE AGREEMENT.”

John then offered have someone install it immediately. My response was that I wanted my money back. John said no it was part of the sale. I informed John that since it wasn’t installed at delivery and now its 4 months later, I want my money back and John agreed. It’s now 6 months later no refund.

Kia of Clermont is owned by the Morgan Auto Group. On August 18th, we sent two certified return receipt letters, one to the president Larry Morgan and one to the CEO Brett Morgan of Morgan Auto Group. The letters were received and signed for on Aug 22nd. It is now 3 weeks later and I have still not received a response. Obviously, they couldn’t care less that their Clermont KIA dealer is scamming me.

I wonder how many other customers of KIA of Clermont has not installed the ID protection and has scammed. In the 60 years that I have bought cars I have never had an out and out scam done to me except by KIA of Clermont.

If you have been scammed by Kia of Clermont or any other Morgan Auto Group owned dealership, please comment back.

There is more dealer malfeasance by Kia of Clermont. When I have a chance, I will post it later to show the horrendous actions they have done.

NO AUTO DEALER HAS EVER TREATED ME THIS WAY. I WAS ALWAYS TREATED AS A VALUED CUSTOMER EVERYWHERE. NOT AT KIA OF CLERMONT.

Thank you for the info. Most dealerships are scammed. I never buy anything extra except the extended warranty (especially seeing there are so many electrical modules and sensors nowadays). All the other extra crap is just that. Crap

biker1 09-14-2025 09:16 AM

The average price for a new car is about $48K. My Tesla Model Y was significantly less than that. While you can spend over $100K for some Tesla models (just like you can spend over $100K for some Chevy models), the most popular models are much less.

Quote:

Originally Posted by Aces4 (Post 2460921)
We've never owned a Tesla and never will unless we win the lottery or one is given away on a drawing set up on a cereal box. That being said, they sound like an exceptional, exciting vehicle and we hope you continue to enjoy the one you are driving.:pepper2:


nn0wheremann 09-14-2025 09:40 AM

We just bought a car from Carmax in Ocala. It was advertised as having 7k miles on the odometer. It had 10k miles when we looked at it. Their schitck is a $550 delivery or something or other fee. That was waived, and they came down $2k on price. They had to detail the interior and replace the windshield wipers too. Appears the carhad been used at another Carmax as a “demonstrator” for a few months by a manager. When I went to pick it up, the service man had found that the oil hadn’t been changed, so he took care of that too. They wanted to sell me an extended warranty, but I declined. Found out later the car still has two years on the manufacturer’s bumper to bumper warranty, and eight years on the powertrain warranty. The car is good, the deal turns out to be fair, but it took some effort.
My daughter bought a car from Enterprise a week later. No hassle, no upsell, delivered as promised at the price advertised, and nothing needed service or repair, or cleaning or detailing.
Carmax made ours good, but Enterprise did not need to make hers good, it already was right.

Aces4 09-14-2025 09:49 AM

Quote:

Originally Posted by biker1 (Post 2460931)
The average price for a new car is about $48K. My Tesla Model Y was significantly less than that. While you can spend over $100K for some Tesla models (just like you can spend over $100K for some Chevy models), the most popular models are much less.

Interesting, my 1-year-old at the time,10,000 mile used, dealership owner driven vehicle cost more than that 5 years ago. I do need cabin space.. tall.

kingofbeer 09-14-2025 10:05 AM

Quote:

Originally Posted by Steve Y (Post 2460793)
On March 1st around 9am my wife and I arrived at KIA of Clermont to look and possibly buy a Kia Telluride SX Prestige X-Line (referred to as car). Mike was assigned to me as the sales person After hours of haggling with him and some of his bosses we made a deal for the car purchase.

While we were waiting for my credit to unfreeze, Mike sat me down in the car and sold me a theft package that he said the sales people were allowed to sell this for a little extra money. He then took out an ultraviolet flashlight and shined it on the headliner and showed me where he said the theft ID should be. We saw nothing on the headliner. Mike said they must have put the ID somewhere else. I then asked Mike to make sure it was installed before I left. Mike said no problem.

For the next three months 5 or 6 different times I asked Mike where is the theft id. I never received an answer from Mike.

On May 30th, I texted him “Please call me”. NO REPLY from Mike.
On June 3rd I texted “Could you please find where they placed then etching/ultraviolet theft deterrent on my Telluride. Please text info.” Again, NO REPLY from Mike.
On June 5th I texted “I will be there Saturday morning for someone to show me where the anti- theft/ultraviolet etching was done.”
On Jun 5th Mike texted back “OK you can speak to the manager.”
On June 5th I texted back “It amazes me that NO one knows where its installed.”

On June 7th, around 9am, my wife and I arrived at KIA of Clermont. We were sent to John the finance manager. We told John the problem that Mike avoided answering me for over 3 months of where the theft ID was installed. We also told him how disappointed we were with Mike. John informed us he was one of the best salesmen. (GOD Help them).

John came out to the car with us. I took out my ultra violet flashlight and asked where it was installed. John then informed us that the theft ID was not installed and Ultra Violet was not even used by the dealership. John also stated nothing had to be done and the warranty would still be valid even if they didn’t install the theft ID. However, the theft contract clearly states “THE AUTHORIZED DEALER/DEALERSHIP MUST INSTALL THE ANTI-THEFT PROTECTION THEFT DETERRENT SYSTEM FOR YOU TO RECEIVE THE BENEFIT OF THE AGREEMENT.”

John then offered have someone install it immediately. My response was that I wanted my money back. John said no it was part of the sale. I informed John that since it wasn’t installed at delivery and now its 4 months later, I want my money back and John agreed. It’s now 6 months later no refund.

Kia of Clermont is owned by the Morgan Auto Group. On August 18th, we sent two certified return receipt letters, one to the president Larry Morgan and one to the CEO Brett Morgan of Morgan Auto Group. The letters were received and signed for on Aug 22nd. It is now 3 weeks later and I have still not received a response. Obviously, they couldn’t care less that their Clermont KIA dealer is scamming me.

I wonder how many other customers of KIA of Clermont has not installed the ID protection and has scammed. In the 60 years that I have bought cars I have never had an out and out scam done to me except by KIA of Clermont.

If you have been scammed by Kia of Clermont or any other Morgan Auto Group owned dealership, please comment back.

There is more dealer malfeasance by Kia of Clermont. When I have a chance, I will post it later to show the horrendous actions they have done.

NO AUTO DEALER HAS EVER TREATED ME THIS WAY. I WAS ALWAYS TREATED AS A VALUED CUSTOMER EVERYWHERE. NOT AT KIA OF CLERMONT.

What did they charge for the theft package?

Charsaunt 09-14-2025 10:54 AM

Quote:

Originally Posted by coralway (Post 2460847)
lol… …. PT Barnum was right

This person was writing in with a legitimate problem and was seeking to warn others. There was NO reason to be insulting!!

roadrnnr 09-14-2025 10:56 AM

Quote:

Originally Posted by biker1 (Post 2460931)
The average price for a new car is about $48K. My Tesla Model Y was significantly less than that. While you can spend over $100K for some Tesla models (just like you can spend over $100K for some Chevy models), the most popular models are much less.

You counting the $7500 off? Mine will be a LD RWD. Msrp is 48630 with white seats option, then $41130 if it arrives before sept 30.


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