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That said, I stand by all my other reasoning concerning some Americans' isolationist lack of regard for anything other than what they grew up with, and their refusal to embrace the changing global community. I am old, and I have tried to learn three different languages. And I have not been overly successful. In fact, one could say that I have failed miserably. I have lived abroad enough to understand what immigrants are up against. |
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Let me tell you a true story about me....will try hard to keep it short. Back in eastern Pa, I was pretty involved in the community. The spanish population was growing rapidly an we noticed very very few spanish speaking youngsters participating in our youth programs. In order to reach out, I contacted a guy who knew the spanish community quite well...he identified a few leaders to me and I asked them if we could sit down and talk. We did...explained how we wanted to invite them to have their youth participate in our youth sports programs and how could we help them to make that happen. They politely THREE DIFFERENT TIMES said NO....they said that the spanish community would like us to begin youth programs that were JUST for spanish youth.....they said, that is how they do it...whomever they was supposed to be....they did not want any involvement with non spanish speaking youth BUT WANTED US to create one for just them. These are parents who came to our town to work in our factories and as one guy told me "had no intent every to integrate into the community, but whatever we could do FOR them was fine" That attitude prevails today I am afraid. I want nobody to be suffer any discrimination, but seems to me, that this attitude will serve nobody at all. Again, it is not anything even close to isolation at all......I ask again why you simply state one side...how we should learn spanish and NOTHING about those coming here and any responsibility whatsoever. |
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Listen, no doubt there are many many racists or whatever the word of the day is.....but you just ignore the obvious responsiblity of those who come here....in my opinion there is more responsibility on those folks than on the existing citizens. If most americans feel like you....that we are on the defensive and those visitors need not learn our language (not officially) and that we have the major part of the responsibility, wow....I will become very active when we finally have that immigration debate. |
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I am trying to point out how the American community is diversifying, and also how hard it is to learn a different language as you age. I am only arguing against those who say "English or get out of America." And I am asking for some patience--not with corporate America, who is shipping our customer support off to people with poor English accents, but for the immigrants who are here legally working and providing services we need. My hope is that the children of these immigrants will become productive, English-speaking Americans. We have to help them get there. Your example of what happened in eastern PA is an eye opener, I admit. |
It seems logic and reason have escaped many of us. I speak a little Spanish and a little French. I am willing to learn the language of India. Do you think I can be an effective customer service agent in one of those countries? Back to the original point of this thread. I call customer service for help. If i do not understand that person, they are not fulfilling their job description. I am not helped. They are not helping me. I am not racist or intolerant. I just don't understand what they are saying. The customer service is non existent. The call was a waste of my time and the companies money as I did NOT receive the service I requested. What is so hard to understand about this or do you not understand my English?
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Give it up people this thread isnt worth it any more.
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oui
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Anglais mesdames et monsieurs
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Gotta say - this topic has taken a turn for the worst. I quit. Not worth aggravating myself for kind of nonsense.
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Important topic!!!!!
Lets all talk about YOUR safety and the safety of your neighbors. Today after a lightning strike at about noontime, a large section of Buttonwood lost our COMCAST Internet, cable TV and land line telephone service for approximately SEVEN HOURS. Cell phone service was spotty at best. We had no way (other than the radio)of knowing about the track of the storm, tornado watches or warnings. Would have been very difficult to try to contact someone if (fire, sheriff, ambulance) was needed. We are an AED community and our responders would have been unable to receive their calls. At 5:00 a small group of 13 neighbors meet at a restaurant for our weekly Monday night dinner together. After toasting COMCAST with our drinks, we shared our cell phone conversations with the representatives each of us had reported our outages to. Let's begin with the automated answering system to report outages that WAS FULL so...... we waited to speak to a human representative. So even though we ALL told our respective representatives that an entire neighborhood was without service after a lightning strike had occurred somewhere nearby, they proceeded to follow their SCRIPT and ask us if there were downed wires or could the weather have affected our service. If they were from Florida they would have a CLUE that we were experiencing severe weather. Still following their SCRIPT, they had us turning modems on/off, plug in/out, " do the hokey pokey and turn yourself around." Still CLUELESS even though we ALL said this occurred after a lightning strike and the entire neighborhood is without service, three people were told that they were the FIRST ones to report this. They then proceeded to tell us that would make an appointment for technicians to come to our individual houses on Wednesday and Thursday. They didn't get it!!! They just kept going back to that stupid SCRIPT!!! If there was a water or electric problem in our former state, the respective companies could tell us if it was widespread and an approximate time when service could be restored. Comcast is inferior in customer service and is getting worse. So where are these phone representatives??? Some of us asked where we called today....... India, China, Columbia. "Entire neighborhood" is not in their script book, they don't understand it. |
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