What is going on with logging in to Social Security?  The process is ridiculous. What is going on with logging in to Social Security? The process is ridiculous. - Page 3 - Talk of The Villages Florida

What is going on with logging in to Social Security? The process is ridiculous.

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  #31  
Old 08-20-2025, 06:39 AM
midiwiz midiwiz is offline
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Originally Posted by Dahabs View Post
With all the staffing cuts, good luck getting help from a live person.
nice try but they are faster now. I've been able to talk to a live person in less than a few minutes for the last 4 months
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  #32  
Old 08-20-2025, 06:50 AM
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Originally Posted by Boomer View Post
I had not tried to log in to Social Security for a long time, until about an hour ago. I never made it because the process is a convoluted mess. It now requires that govID thing or whatever it is called.

I could not believe it was asking me to take a picture of myself with my driver's license. It is supposed to be some kind of new authentication add-on. Sending a code to my phone was not enough. Now it wants me to take a picture of myself and send it to them. How creepy.

How can putting even more information online be more secure? Is this supposed to be the latest, greatest, state-of-the-art security? If so, why is it still asking us to check those stupid boxes with pictures in them to prove we are not robots?

All I wanted was my 2025 statement. It was easy to get to the last time I looked. I probably printed it then but can't find it now.

I thought maybe it was just me, so I asked Google and found out I am not the only one ranting about this. I backed out because it does not feel secure to me. Adding two more pieces of information to a system that could be ripe for hacking makes me wary.

Does anybody know how to return to getting annual statements in the mail?

I miss the last century. Almost every day, I find myself quoting Dorothy Parker who was said to answer her door or phone by saying, "What fresh hell is this?" I don't say it to phone calls or visitors, but I say it when I turn on the computer and see what's new.

Boomer
First off, it's not stupid, it is actully necessary. Cyber attacks are headed towards quantum computing levels and this is in regards to NIST 800-53 & 171 to shore up government and private sector systems to attempt to prevent break in from the quantum level attacks.

Meaning it's for your own good. A lot of you Villagers whine and moan over ridiculous things, but as soon as you are hacked you bitch and complain when in fact you yourself caused it. Look at the number of you that throw out junk mail at the mail boxes. If you for a second don't think that a hacker can't find your info from that you are sorely mistaken.

As for getting everything paper, good luck it's all (including SSA) going 100% digital over the next couple of years. The facial recognition is part of where they are going, finger prints and other items are on the list. There is no facility doing retnal scans on the computer. The cams aren't able to do it. Facial works well for now, I'm surpised you haven't complained about pass keys.

All in all get over it. You either stay in the dark with zero information or do what is required to get your information. I've thought about delivering cyber security/security workshops around here, but it's apparent at this point that it's not worth my headache, your dollars, or my time.

"The teacher shall appear when the student is ready" - a dear friend of mine used that phrase. I've never found anything more true.

Carry on......
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  #33  
Old 08-20-2025, 07:30 AM
wawriwwawriw wawriwwawriw is offline
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I use I’d.me. Once you set up your identity with ID is relatively a prize to go through any of the federal agencies signing sites in my case Social Security, OPM, and VA.
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  #34  
Old 08-20-2025, 07:49 AM
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Quote:
Originally Posted by midiwiz View Post
First off, it's not stupid, it is actully necessary. Cyber attacks are headed towards quantum computing levels and this is in regards to NIST 800-53 & 171 to shore up government and private sector systems to attempt to prevent break in from the quantum level attacks.
I'm going to buy you a beer! I never thought I'd find someone referencing the NIST 800 series on this forum, so kudos! Still actively working for the Fed, so I live and breathe those documents every day.

The Villages is a goldmine for identity theft and actually surprised there isn't more of it here. Easy pickings!
  #35  
Old 08-20-2025, 08:07 AM
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Originally Posted by BlueStarAirlines View Post
I'm going to buy you a beer! I never thought I'd find someone referencing the NIST 800 series on this forum, so kudos! Still actively working for the Fed, so I live and breathe those documents every day.

The Villages is a goldmine for identity theft and actually surprised there isn't more of it here. Easy pickings!
was our largest customer LOL. (ok that gave it away, ssshhhhhh!) Yes this is a HUGE goldmine, it's amazing how easy pickins it is here. Luckily I'm on the ethical side of hacking
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  #36  
Old 08-20-2025, 08:07 AM
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Make sure you are using Login.gov
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Old 08-20-2025, 08:17 AM
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We are PERFECTLY FINE with added login procedures if that decreases the SCAMS impacting our precious SS funds in D.C. FINALLY we have an organization focused on finding illegal scams. If one watches the news, there are many thousands of DEAD people (age 100-130) receiving funds (either scammers or relatives). And many many cases of stolen SS numbers and accounts going to criminals both inside USA and foreign. That's OUR precious SS $$$$ being stolen.

So folks take a breath and help protect our SS funds.
  #38  
Old 08-20-2025, 08:19 AM
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Originally Posted by Tvflguy View Post
We are PERFECTLY FINE with added login procedures if that decreases the SCAMS impacting our precious SS funds in D.C. FINALLY we have an organization focused on finding illegal scams. If one watches the news, there are many thousands of DEAD people (age 100-130) receiving funds (either scammers or relatives). And many many cases of stolen SS numbers and accounts going to criminals both inside USA and foreign. That's OUR precious SS $$$$ being stolen.

So folks take a breath and help protect our SS funds.
Find a better channel.
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  #39  
Old 08-20-2025, 08:39 AM
Danfournier Danfournier is offline
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I had the same problem and weird emails for the last 2 weeks. I called yesterday and ID.gov login is no longer available. The women told me to create new account using Login.gov. Going to try that now. Hope this helps.
  #40  
Old 08-20-2025, 08:43 AM
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You need to become more comfortable and patient about such necessary, and ubiquitous, procedures otherwise you may experience much inconvenience going forward. For example, you now need an ETA to go to some countries and the application is typically performed on your phone with the use of the phone's camera. I recently bought a new car entirely with a phone app that required pictures of both driver's licenses, picture of the title of the trade-in, numerous pictures of the trade-in, and final payment via bank transfer (done on my phone via their app also). It was the easiest, most convenient, and fastest new car transaction I have ever experienced.

Quote:
Originally Posted by Boomer View Post
I had not tried to log in to Social Security for a long time, until about an hour ago. I never made it because the process is a convoluted mess. It now requires that govID thing or whatever it is called.

I could not believe it was asking me to take a picture of myself with my driver's license. It is supposed to be some kind of new authentication add-on. Sending a code to my phone was not enough. Now it wants me to take a picture of myself and send it to them. How creepy.

How can putting even more information online be more secure? Is this supposed to be the latest, greatest, state-of-the-art security? If so, why is it still asking us to check those stupid boxes with pictures in them to prove we are not robots?

All I wanted was my 2025 statement. It was easy to get to the last time I looked. I probably printed it then but can't find it now.

I thought maybe it was just me, so I asked Google and found out I am not the only one ranting about this. I backed out because it does not feel secure to me. Adding two more pieces of information to a system that could be ripe for hacking makes me wary.

Does anybody know how to return to getting annual statements in the mail?

I miss the last century. Almost every day, I find myself quoting Dorothy Parker who was said to answer her door or phone by saying, "What fresh hell is this?" I don't say it to phone calls or visitors, but I say it when I turn on the computer and see what's new.

Boomer

Last edited by biker1; 08-20-2025 at 08:54 AM.
  #41  
Old 08-20-2025, 11:12 AM
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Originally Posted by Bill14564 View Post
Find a better channel.
Please provide information re Social Security scams and illegal payments then.... ACTUAL data that MY CHANNEL provides in detail with substantiation.
  #42  
Old 08-20-2025, 11:19 AM
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Quote:
Originally Posted by Tvflguy View Post
Please provide information re Social Security scams and illegal payments then.... ACTUAL data that MY CHANNEL provides in detail with substantiation.
Your channel passes along misinformation as fact. While individual mistakes happen, there is not a group of 130 year olds receiving SS benefits, not the deceased, not the relatives, and not scammers.
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  #43  
Old 08-20-2025, 11:20 AM
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I use login.gov for my SSA.gov login. Very easy to log in. I use their two-step verification because it is safer.

I also use two-step verification when logging in to my Vanguard and Fidelity accounts. I highly recommend two-step verification for financial accounts because, even if someone gets your username and password, they cannot access your account. Much safer and it is easy to use.
  #44  
Old 08-20-2025, 12:55 PM
sunnyFLORIDA5828 sunnyFLORIDA5828 is offline
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Quote:
Originally Posted by Bill14564 View Post
Your channel passes along misinformation as fact. While individual mistakes happen, there is not a group of 130 year olds receiving SS benefits, not the deceased, not the relatives, and not scammers.
My channel? What do you base your comments on! My thought is bias. Why strike out at trying to save Social Security fraud and abuse. My data is documented. But I will not even take time to totally verify here for you as that will be futile. I will rest my case. As some folks here simply cannot resist fighting. Done.
  #45  
Old 08-20-2025, 03:29 PM
Just jimmy Just jimmy is offline
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Quote:
Originally Posted by Caymus View Post
Did the system change? It was some sort of eye scan. I had to remove my contact lenses for the scan.
I think that was clear system.
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