[bhawk2241963]

I am experiencing intermittent "Updating" pop-up windows while navigating. The map darkens a bit while the "Updating" message appears, then cycles on and off repeatedly. I reported this using the on-app messaging system. The developers said to ensure my smartphone's wifi was turned off. I com-lied, and then again experienced the recurring nuisance interruptions. A friend up here in the north end of the villages also experienced this. The app moderators send me a note about getting more "map tiles" in the future. Ok...sounds good, but are there any other technical measures being implemented?

[Bogie Shooter]

Originally Posted by bhawk2241963

I am experiencing intermittent "Updating" pop-up windows while navigating. The map darkens a bit while the "Updating" message appears, then cycles on and off repeatedly. I reported this using the on-app messaging system. The developers said to ensure my smartphone's wifi was turned off. I com-lied, and then again experienced the recurring nuisance interruptions. A friend up here in the north end of the villages also experienced this. The app moderators send me a note about getting more "map tiles" in the future. Ok...sounds good, but are there any other technical measures being implemented?

Is one to assume this is The Villages app?

[bhawk2241963]

Originally Posted by Bogie Shooter

Is one to assume this is The Villages app?

Yes, the Villages GPS app the paid subscription one

[Villages GPS]

Originally Posted by bhawk2241963

I am experiencing intermittent "Updating" pop-up windows while navigating. The map darkens a bit while the "Updating" message appears, then cycles on and off repeatedly. I reported this using the on-app messaging system. The developers said to ensure my smartphone's wifi was turned off. I com-lied, and then again experienced the recurring nuisance interruptions. A friend up here in the north end of the villages also experienced this. The app moderators send me a note about getting more "map tiles" in the future. Ok...sounds good, but are there any other technical measures being implemented?

Hi, and thank you for your comment.

One thing we are looking at is cellular coverage.
There are a few areas within The Villages where cell service can be spotty, and our app currently relies on an internet connection to retrieve map data and calculate routes.

If the cellular connection briefly drops or becomes weak, that can sometimes cause the app to display messages such as “Updating,” “Unable to retrieve maps,” or “No Route Found.”

We are also working toward improving this by allowing more map data to be downloaded and stored on the phone ahead of time.
Once that is implemented, the app will be much less dependent on having a strong cellular connection at every moment while navigating.

We are hoping to have this available within the next couple of months, but it is a fairly large project that takes both time and additional development resources.

We are also continuing to improve how the app handles weak or interrupted connections so these situations can be handled more smoothly.

Thank you again for reporting what you are seeing. The details you provide are very helpful.

If anyone experiences an issue or has questions, please send us an email directly through the app by going to More Info > Contact Us and clicking the email link.

Sending the email through the app provides us with information about your particular device and app version, which helps us troubleshoot and test the issue more accurately.

Thank you,
Villages GPS Team

[tophcfa]

Originally Posted by bhawk2241963

I am experiencing intermittent "Updating" pop-up windows while navigating. The map darkens a bit while the "Updating" message appears, then cycles on and off repeatedly. I reported this using the on-app messaging system. The developers said to ensure my smartphone's wifi was turned off. I com-lied, and then again experienced the recurring nuisance interruptions. A friend up here in the north end of the villages also experienced this. The app moderators send me a note about getting more "map tiles" in the future. Ok...sounds good, but are there any other technical measures being implemented?

I’ve never once got any type of pop-up message when I pull over and unfold my paper map. Technology can be a pain in the a$$.

[Packer Fan]

Originally Posted by bhawk2241963

I am experiencing intermittent "Updating" pop-up windows while navigating. The map darkens a bit while the "Updating" message appears, then cycles on and off repeatedly. I reported this using the on-app messaging system. The developers said to ensure my smartphone's wifi was turned off. I com-lied, and then again experienced the recurring nuisance interruptions. A friend up here in the north end of the villages also experienced this. The app moderators send me a note about getting more "map tiles" in the future. Ok...sounds good, but are there any other technical measures being implemented?

I think you may have left out one of the most important pieces of information - What kind of phone do you have? Some older and mid-range phones do not have very good location control, So, navigation apps tend to get confused. Have you had problems with any other Location-based applications like Google Maps or Waze?

[Rocksnap]

I have an iPhone 16. You until recently the app was working basically flawlessly.
But since I updated to iOS 27, I started experiencing these random “drops” in mapping.
So perhaps is a phone software thing?
In any case, the map line of travel still shows. I just keep on motoring and the app recovers soon enough.

[DAVES]

Originally Posted by Rocksnap

I have an iPhone 16. You until recently the app was working basically flawlessly.
But since I updated to iOS 27, I started experiencing these random “drops” in mapping.
So perhaps is a phone software thing?
In any case, the map line of travel still shows. I just keep on motoring and the app recovers soon enough.

I'm sure there is a padded room full of techno nerds. IT IS WORKING-time to change it.

[Packer Fan]

Originally Posted by Rocksnap

I have an iPhone 16. You until recently the app was working basically flawlessly.
But since I updated to iOS 27, I started experiencing these random “drops” in mapping.
So perhaps is a phone software thing?
In any case, the map line of travel still shows. I just keep on motoring and the app recovers soon enough.

That helps, I had been reading some things about problems with iOS 27, So I asked Gemini, and this is what the reply looked like,

Users updating to iOS 27 have reported location-related issues, including inaccuracies in Find My, failed location sharing, and Apple Maps errors like "Search This Area" or "Current Location Not Available". Common fixes include resetting network or location settings, clearing the Maps cache, and restarting the device.

Hope that helps