[00joe]

Originally Posted by Graytop

I see a lot of these driving around The Villages and have to listen to PC the cat every day on the radio! Do these REALLY get 80 miles to a charge with the premium batteries or is that BS?....I'd like to hear from some owners about real life performance with these carts/batteries.....

I have owned a ParCar for over a year and recommended other family members to buy a ParCar. One of the main reasons I bought from ParCar was there service department. However I have some trouble over the last month with the charger. ParCar had it for 2 weeks and sent it back advising they could find nothing wrong with it. Now it is back in the shop and I am told it is being worked on. I returned it to ParCar because the charged should still be under warrantee.

I am interested in knowing if anyone else is having similar experiences with the ParCar service department.

[Barefoot]

Originally Posted by 00joe

I am interested in knowing if anyone else is having similar experiences with the ParCar service department.

I've owned a Par Car since 2007, and have never needed to call the Service Department. I'm sorry that you're having a frustrating time of it. I'll be interested to hear the outcome. Good luck!

[aln]

Originally Posted by 00joe

I have owned a ParCar for over a year and recommended other family members to buy a ParCar. One of the main reasons I bought from ParCar was there service department. However I have some trouble over the last month with the charger. ParCar had it for 2 weeks and sent it back advising they could find nothing wrong with it. Now it is back in the shop and I am told it is being worked on. I returned it to ParCar because the charged should still be under warrantee.

I am interested in knowing if anyone else is having similar experiences with the ParCar service department.

I was taken in the their ad for $75 service this summer (2013).
I have a 2003 Club Car which I've owned since 2006. I'm on 3rd set of batteries, and 3rd set of tires. I use the cart alot.

I felt the $75 service was fair - that's why I called.

As Monk would say "here's the thing".
For this simple service inspection on an electric cart they had it for 8 days!
I knew the headlight switch was acting up so I asked them to look at it to see if it needed to be adjusted in the dash or replaced. They replaced the push/pull head light switch at the cost of $16.40 plus $75.00 labor. (did I say this took eight days).

I would be very careful about asking them for service. I will NEVER go back!

[Frozen1]

Their service ad for the inspection takes 1-3 days. They aren't open on the weekends so can't really count that. I called and they said the had to do more than just replace your push pull switch, that you also had wiring issues they needed to address for it as well.

[aln]

They picked it up on Monday 7/22 and returned it Monday 7/29. Yes, the wiring issue was in the front turn signal light. They charged a half hour of labor for that and 1 hour labor for the headlight switch. Far short of even 5 business days.

[Frozen1]

Still, a long time for some to be without those extra wheels. If you ever have other issues, let me know and I'll make another call.

[blueash]

Originally Posted by Frozen1

Their service ad for the inspection takes 1-3 days. They aren't open on the weekends so can't really count that. I called and they said the had to do more than just replace your push pull switch, that you also had wiring issues they needed to address for it as well.

I am to understand that you called a business and they gave you details of the service and problems of another customer? I know they are not covered by HIPPA but really, should I expect they will next be discussing my service particulars with anyone who happens to call and ask? What am I missing here?

[Frozen1]

I work at the factory in Wisconsin. When there's a concern from any customers nationwide, I end up getting the call, so I find it easier to address them right away from you folks on here. That's why I contacted them about this one, I wanted to make sure he was treated fairly and honestly.

I don't push any particular brand or service, I just do what I can to help folks understand electric vehicles and their unique service and maintenance needs.

[cmfjr]

It is very nice of you to possibly pre-empt any major service complaints. As a very satisfied ParCar owner who spends 5 months enjoying the great WI summers, I want to thank you for your service!