[BobAugustine]

Originally Posted by thelegges

Important heads up, TV golf carts Only service their sold products. There are zero appointments. You get in line and wait to see if your cart will be serviced. During high season you can be turned away multiple days. Personally more than once, have got in line at 5am with 6-8 carts ahead. Reading the newspaper with a coffee, or taking bets on if any of our carts will be serviced that day.

We have purchased 2 carts through TV and 2 from outside the bubble. We use a private cart guy who comes to the house, works on our carts, at 1/2 cost of TV. Once the Eastport store opens I have zero expectation you won’t be sitting in the same line like the rest of us with over 15-20 years of sitting in our cart experience

That's not true at all. In fact I have an appointment with the facility in Spanish Springs for this Wednesday. And they have, in the past, serviced my father's Club Car (with an appointment I might add), which was purchased outside the bubble.

[Maker]

There are many happy customers, and also many who will never go back there - for other reasons than just being overpriced.

Always check the quality of any service work they perform. NEVER assume it was done right, properly, or professionally.
Make sure was oil actually added back into the engine after yearly maintenance. Look over their workmanship and check for sloppy work, missing parts, cart damage, etc. Go over a "refurbished" cart thoroughly before and right after purchase. Get every "promise" in writing, signed by a manager. Understand their loaners are the cheapest carts ever made, and often lack rain enclosures, barely go 17mph (if you are lucky), and ride like there is no suspension. If something is not working right, never accept the "they are all like that" excuse.

[RoseyRed]

Can you share your mobile cart serviceman’s contact info?

Originally Posted by thelegges

Important heads up, TV golf carts Only service their sold products. There are zero appointments. You get in line and wait to see if your cart will be serviced. During high season you can be turned away multiple days. Personally more than once, have got in line at 5am with 6-8 carts ahead. Reading the newspaper with a coffee, or taking bets on if any of our carts will be serviced that day.

We have purchased 2 carts through TV and 2 from outside the bubble. We use a private cart guy who comes to the house, works on our carts, at 1/2 cost of TV. Once the Eastport store opens I have zero expectation you won’t be sitting in the same line like the rest of us with over 15-20 years of sitting in our cart experience

[hosegooseman]

Originally Posted by GreggC69

In considering a purchase from The Villages Golf Carts, was curious on others experience on having a cart purchased from them serviced there. They offer a loaner during the service time and give priority appointments to carts purchased there. Unlike some competitors, you must take the cart there versus them coming to you. Wondered what others experience has been with service at The Villages Golf carts, especially for those that purchased the carts there. Thanks.

Outstanding service. Taking the cart your self, not an issue since you leave with a loaner.

Bought a Yamaha reconditioned and service either due to something not working right or regular yearly maintenance, a breeze.

Highly recommend.

[rickaslin]

Originally Posted by thelegges

Important heads up, TV golf carts Only service their sold products. There are zero appointments. You get in line and wait to see if your cart will be serviced. During high season you can be turned away multiple days. Personally more than once, have got in line at 5am with 6-8 carts ahead. Reading the newspaper with a coffee, or taking bets on if any of our carts will be serviced that day.

We have purchased 2 carts through TV and 2 from outside the bubble. We use a private cart guy who comes to the house, works on our carts, at 1/2 cost of TV. Once the Eastport store opens I have zero expectation you won’t be sitting in the same line like the rest of us with over 15-20 years of sitting in our cart experience

I get appointments everyime!!!!!!!! And they are quick to fix any problem

[jmaccallum]

Originally Posted by GreggC69

In considering a purchase from The Villages Golf Carts, was curious on others experience on having a cart purchased from them serviced there. They offer a loaner during the service time and give priority appointments to carts purchased there. Unlike some competitors, you must take the cart there versus them coming to you. Wondered what others experience has been with service at The Villages Golf carts, especially for those that purchased the carts there. Thanks.

Been using TV Golf Carts for 5 years now - never a problem. As many here have said, call & make an appointment - sometimes its a couple days out sometimes its next day. Get a loaner - play a round of golf - pick your cart up later. Easy-peasey. I go to the Spanish Springs location. One cart I bought from them - the other I did not - they service both carts no questions ever asked.

[CCristella]

That person must be going to another golf service place.
I have been going to the Village Golf for the past 8 yrs for my 2 golf carts.. Always made an appointment, always honored the appointment and preformed good reasonable priced service.

[joshgun]

I don’t know who you talked to but when I was selling my villages cart if the new owner would be able to make an appointment. They said yes.

Originally Posted by thelegges

Important heads up, TV golf carts Only service their sold products. There are zero appointments. You get in line and wait to see if your cart will be serviced. During high season you can be turned away multiple days. Personally more than once, have got in line at 5am with 6-8 carts ahead. Reading the newspaper with a coffee, or taking bets on if any of our carts will be serviced that day.

We have purchased 2 carts through TV and 2 from outside the bubble. We use a private cart guy who comes to the house, works on our carts, at 1/2 cost of TV. Once the Eastport store opens I have zero expectation you won’t be sitting in the same line like the rest of us with over 15-20 years of sitting in our cart experience

[ckcapaul]

Have purchased 3 carts over the years from The Villages, no problems getting an appointment and a loaner

[dacade]

They serviced ours and we did not purchase from them

[Nancy@Pinellas]

We have made appointments for service. Sometimes we cant get it as soon as we’d like.... But appointments can be made.

[jimmy o]

Originally Posted by GreggC69

In considering a purchase from The Villages Golf Carts, was curious on others experience on having a cart purchased from them serviced there. They offer a loaner during the service time and give priority appointments to carts purchased there. Unlike some competitors, you must take the cart there versus them coming to you. Wondered what others experience has been with service at The Villages Golf carts, especially for those that purchased the carts there. Thanks.

We bought our cart from The Villages golf cart in Sumter Landing 4 years ago. Never a problem with service. I make appointment, then go there and drop my card off and drive away with a loaner within 5 to 10 minutes. If they need to keep my car overnight, there’s no problem with keeping the loaner, I just bring it back the next day when I pick up my cart. I’ve always had good service and prices have been very fair.

[Radamo]

Originally Posted by GreggC69

In considering a purchase from The Villages Golf Carts, was curious on others experience on having a cart purchased from them serviced there. They offer a loaner during the service time and give priority appointments to carts purchased there. Unlike some competitors, you must take the cart there versus them coming to you. Wondered what others experience has been with service at The Villages Golf carts, especially for those that purchased the carts there. Thanks.

We purchased our cart from the VGC. Scheduling service has always been easy and they provide a loaner cart so you drop your cart off and are on your way in minutes.

[maistocars]

Originally Posted by thelegges

Carts and Clubs sold to The Villages Golf over a year ago. (Owner wanted to retire and his kid(s) didn’t want the business. It’s not really mentioned when you are in the store. Too bad it was a great place to buy and customer service was important. Two of our carts (2010, 2016) came from C&C before the sale

Just bought a 2025 from Carts & Clubs. They are not owned by the Villages. Saved $4200 by going there instead of the Villages Golf Carts for the same cart and accessories. Have bought 3 carts, and all being serviced by C&C they are prompt and reliable.

[jarodrig]

I’m another happy customer of The Villages Golf Carts . We’re on our second cart bought there.

No issues in getting an appointment and the mechanics are top notch.