[RVRoadie]

I switched to Apple products a few years ago, and have had relatively few problems.

A few days ago my 27" LED Cinema monitor started making an occasional buzzing sound. Made an appointment online at the Millenia store. Arrived on time to a very crowded store. Check in, after 10 minutes talked to a rep for detailed description of problem. Another 10 minutes to get a tech to try to diagnose the problem. First checked out my MacBook Pro to make sure it was not the source of the problem. Then spent about 15 minutes trying to replicate the problem on their test bench. No luck, and suggested it might be something environmental causing interference. I asked them to take another look, and after about 20 minutes they were able to recreate the problem.

Since it was still under warranty, I left it for repairs at no cost.

Can't believe how easy repairs are with Apple products. They are very efficient and couldn't be more helpful.

[LatDoc]

Thanks for sharing your story at the Apple Store.
Nice to hear such good service stories.
I have been an Apple guy for years and am always happy
to hear how great their service has been...recently.
Buying their stock has been as rewarding as their products
over the years.

[memason]

I can also vouch for the helpfulness of the Apple Store Genius Bar.

About 2 weeks ago, my 4 year old Macbook Pro refused to boot up. I got an appointment with the Genius Bar and took it to Millennia Mall. It would not boot for them either, but they informed me that Nvidia had a problem with their video processors and mine was one of the models affected. Therefore, they said they would replace the Logic board (Motherboard) for free. This is a $700 repair! This system was completely out of warranty! Got the computer back 2 days later; good as new.

Can't say enough good things about the Apple Store and staff.

[starflyte1]

I agree! The Apple support is the best.

[mmac321]

I fought becoming an Applehead for years and now that I've converted I'll never go back. They're about twice as expensive as the other guys but well worth it.

[784caroline]

Where is the Millennia mall ?? HOw long a drive from TV?

Originally Posted by 784caroline

Where is the Millennia mall ?? HOw long a drive from TV?

It is just off of I-4 near the turnpike. About an hour drive.

[asianthree]

We are about to buy an IPAD would you buy from the help guys from apple or would you go to best buy?

[memason]

Originally Posted by asianthree

We are about to buy an IPAD would you buy from the help guys from apple or would you go to best buy?

Really makes no difference in your warranty or anything else. Bestbuy is closer than the Apple Store... If you go to Bestbuy, don't let them sell your a refurbished model, unless that is what you want, for less money. If you do buy a refurbished, make sure you know what the warranty is and from whom.

[deanna1950]

I have a MacBook and we just brought a home in The Village (Alhambra Way) Does the Village have a YFI or who do you go to set it up. We will not be living there till we get our home sold here in Ohio it is freezing here. We have a pending deal I hope it goes.

[mmac321]

We just bought an iPad2 from Target (in Chicago) and got a $50 Target card, We used that to buy $50 worth of iTunes cards for music, books, movies...