[Computer Corner]

Originally Posted by ohhappyday

Sorry to jump on the OP's thread...where does the computer club meet? I have a scareware/malware that is locking my computer. Its the FBI thing that has been causing some issues. I've tried everything I can think of at this point and would like to get with someone who might be able to do a fix. I'd take it in but am extremely cash shy at the moment

Check your in box, we just got back into the office, and got your message from over the weekend.

[gingersnap]

I am in need of some computer assistance. My lap top was just set up to work wireless, however, I can not get it to connect here in TV. I had it set up via Staples @ home prior to my return to TV. I took it to Staples here and the inet came up fine when there. I thought maybe it was my router but they could not check that @ Staples. He told me to reset the router @ home. Before leaving the store I purchased a new router. I came home and I can't get the inet to come up using either router. I'm beginning to think it is human error...or yes, my stupidity! Whatever the case, I need some help figuring this out. Any suggestions on who is good @ coming to the house to look @ this type of problem. We also have a desk top model in the house which works fine.
Thanks!

[GordyM]

@ Gingersnap,

If you would like help in doing this.... let me know. I have been doing IT work for the past 35 years.

Take care,
Gordy

[2BNTV]

Originally Posted by Virtual Geezer

What program was used to report the 31,000 errors? If it was from an internet site trying to sell you some software it is a scam and is known as malware.

Boot your computer in the Safe Mode by hitting the F8 key when the computer is first powered on and booting. Just keep hitting the key and it should come up with a black screen with white letters informing you of a number of options to boot the computer. Select boot with network connection. This will load Windows with only the necessary programs to run the operating system with connection to the network.

Next bring up your browser and go to Malwarebytes : Free anti-malware download and download and install Malwarebytes. Run this program while still booted in the safe mode and it will remove any malware that is on your computer.

Now go to Microsoft.com and download Microsoft Security Essentials. Load and run Security Essentials.

That should do it. Now power down the system and reboot in the normal mode and see you should see everything back to the speeds you were accustom to.

VG

I would try this in addition to going to:
1. All Programs.
2, Acessiories
3' System Tools.
4. Disc clean-up and disk defragmenter.

If this doen't work try Gordy. I was wondering if the amount of memory you have in your PC. Adding memory will make it faster.

[Virtual Geezer]

OP problems have been take care of weeks ago.

[gingersnap]

Originally Posted by GordyM

@ Gingersnap,

If you would like help in doing this.... let me know. I have been doing IT work for the past 35 years.

Take care,
Gordy

Thank you for your prompt assistance Gordy! My lap tap is up and running! I will be in touch for the updates that we talked about!

Ginger

[ldj1938]

Glary Utilities - CNET Download.com
Go to this link and download glary utilities. It's free and should straighten out your computer. I've used it for many years.

[vinnie]

Gordy,
I spoke to you about golf carts I thought.
In any event, my computer is very slow as is my wife's.
We use Centurylink. I tested the speed and it came up 4.86
We defragged my computer and cleaned disk.
Have you any ideas?
We use Windows 7
Thanks
Vinnie

[Virtual Geezer]

Vinnie
It could be malware or a number of programs that are started and running in the background. Also some services running in the background.

There some programs that will run in the background, such as anti virus, that may be doing a full computer scan and it will reduce the resources available for other programs while running.

Try doing a CTRL/ALT/Delete and bring up the task manager. Look at the different tabs to see what is running. One of the tabs will show details show CPU at the top of the column. Click on the and it will place things in order from the highest to the lowest. This will give you some idea as to what is going on.

Now if you are seeing this slowdown only when connected to the Internet it may be your ISP provider. Here I am on Xfinity / Comcast and at times it is really slow and I get a lot of screens not found errors due to timeouts. Streaming videos is next to impossible.

VG

[gsmchugh]

Thanks so much to GordyM for the network advice that was sent by email. Common sense approach, some of the sharing issues I had forgotten about to verify. Thanks again Gordy! Nice to know there is someone out there that we can lean on!

[jannd228]

Dell Link

U.S. Veterans, National Guard, Reservists And Active Duty In The Armed Forces | Dell

[Golfingnut]

What you need is to restore your computer to its original factory settings, then update all your apps and software without the viruses.

[Bonny]

Originally Posted by caseylou5

My computer runs very slow and has 31,000 errors or events that need fixing (according to PC scan). Can anyone recommend someone that comes to the home to work on it? It is a Dell desktop about 6 years old.

Thanks for any information.

John Chumbler is excellent. A lot of us use him. I love to watch him work on a computer, he's good !! 352-205-2032

[Bonny]

Oh my, again I didn't see this is an old thread. DUH !!!