[Topspinmo]

My Hisense 65” TV not as smart as it thinks it is. My 4 or 5 year old TV will not download upgrades plus the prompt sticks sometimes on screen blocking out view of what’s being broadcast. Tried online instructions and NOTHING will fix this problem.

Only fix I can do when it stuck shutoff TV unplug it wait minute or two and plug it back in. Sometimes it comes right back but you can get rid of it by try to upgrade and sometimes it won’t come up for day or week but it does come back and no solution. I don’t know it newer models do this or not? I guess what say be warned with this brand.

[FFlank]

Originally Posted by Topspinmo

My Hisense 65” TV not as smart as it thinks it is. My 4 or 5 year old TV will not download upgrades plus the prompt sticks sometimes on screen blocking out view of what’s being broadcast. Tried online instructions and NOTHING will fix this problem.

Only fix I can do when it stuck shutoff TV unplug it wait minute or two and plug it back in. Sometimes it comes right back but you can get rid of it by try to upgrade and sometimes it won’t come up for day or week but it does come back and no solution. I don’t know it newer models do this or not? I guess what say be warned with this brand.

I bought a Hisense about two weeks ago, and had multiple issues with it. Returned it in less than a week and replaced it with another brand.

[Topspinmo]

Originally Posted by FFlank

I bought a Hisense about two weeks ago, and had multiple issues with it. Returned it in less than a week and replaced it with another brand.

Did you have Comcast/xfinity? Evidently Hisense don’t communicate with that provider I’m thinking?

Another thing with xfinity TV has lousy audio, but when in Utube or streaming paramount plus it’s good, but my model probably 7 years old or so?

[CarlR33]

Never hurts to contact their support. They maybe unaware of the issue.
Hisense Firmware Downloads & Updates | Support

[retiredguy123]

OP, have you tried to copy the update to a USB flash drive from a computer and then do the update by plugging the flash drive directly into the TV?

I always use the USB option when it is available. I think it is more reliable.

[tophcfa]

Originally Posted by Topspinmo

My Hisense 65” TV not as smart as it thinks it is. My 4 or 5 year old TV will not download upgrades plus the prompt sticks sometimes on screen blocking out view of what’s being broadcast. Tried online instructions and NOTHING will fix this problem.

Only fix I can do when it stuck shutoff TV unplug it wait minute or two and plug it back in. Sometimes it comes right back but you can get rid of it by try to upgrade and sometimes it won’t come up for day or week but it does come back and no solution. I don’t know it newer models do this or not? I guess what say be warned with this brand.

We have a Hisense smart TV, but we use a Roku devise as our streaming interface, and haven’t had any issues. A very inexpensive Roku streaming stick very well might solve your problems.

[villagetinker]

Originally Posted by Topspinmo

My Hisense 65” TV not as smart as it thinks it is. My 4 or 5 year old TV will not download upgrades plus the prompt sticks sometimes on screen blocking out view of what’s being broadcast. Tried online instructions and NOTHING will fix this problem.

Only fix I can do when it stuck shutoff TV unplug it wait minute or two and plug it back in. Sometimes it comes right back but you can get rid of it by try to upgrade and sometimes it won’t come up for day or week but it does come back and no solution. I don’t know it newer models do this or not? I guess what say be warned with this brand.

Have you checked to see if the wireless internet connection is still working, this is separate from the TV signals.

[Topspinmo]

Originally Posted by villagetinker

Have you checked to see if the wireless internet connection is still working, this is separate from the TV signals.

I can stream so want say it working?

[Topspinmo]

Originally Posted by retiredguy123

OP, have you tried to copy the update to a USB flash drive from a computer and then do the update by plugging the flash drive directly into the TV?

I always use the USB option when it is available. I think it is more reliable.

I’ll give that try? It will go away but just aggravating. If don’t unplug and restart able to click out of it.

[Topspinmo]

Originally Posted by CarlR33

Never hurts to contact their support. They maybe unaware of the issue.
Hisense Firmware Downloads & Updates | Support

I think tried that year or 2 or 3 ago? but can’t remember the outcome of conversations? I’ll try again.

[jrref]

Hisense, TCL, Visio, Insignia are all low end bargain TVs. They look nice but they typically only last 3-5 years tops.

Time for a new TV.

Best: Sony
Better: LG OLED
Good: Samsung but get the extended warranty becuase they tend to have power supply problems and the warranty is only 1 year unless you buy from Costco.

[Howdy]

Basically it's Buying a very cheap Car like a " Yugo " vs an inexpensive car like a _______ Choose...

Ya get what ya pay for...Cheap=Problems=$$$

[New Englander]

Four years ago, I bought a 55" TCL, and it has been trouble-free. How long will it last? I don't know, but if it lasts a couple more years, I'll be satisfied.

[villagetinker]

Originally Posted by Topspinmo

I can stream so want say it working?

OK, yes I agree if you are streaming thought the set (not by a roku or similar) then your wireless connection should be working. If you are streaming through an external device (using an HDMI port) then it is possible the TV set wireless is not working.

Final try would be a factory reset, in which case you will need to select your wireless network and enter your password when setting up the TV.

[JRcorvette]

Originally Posted by Topspinmo

My Hisense 65” TV not as smart as it thinks it is. My 4 or 5 year old TV will not download upgrades plus the prompt sticks sometimes on screen blocking out view of what’s being broadcast. Tried online instructions and NOTHING will fix this problem.

Only fix I can do when it stuck shutoff TV unplug it wait minute or two and plug it back in. Sometimes it comes right back but you can get rid of it by try to upgrade and sometimes it won’t come up for day or week but it does come back and no solution. I don’t know it newer models do this or not? I guess what say be warned with this brand.

They are made in China. Might be time to look for a deal on a new TV. I have had excellent luck with LG TV’s and we have 3 in out house. Sam’s and Costco have best price and a 5 year warranty