Burleson HVAC

» Site Navigation
Home Page The Villages Maps The Villages Activities The Villages Clubs The Villages Book Healthcare Rentals Real Estate Section Classified Section The Villages Directory Home Improvement Site Guidelines Advertising Info Register Now Video Tutorials Frequently Asked Questions
» Newsletter Signup
» Premium Tower
» Advertisements
» Trending News
» Tower Sponsors




















» Premium Sponsors
» Banner Sponsors
» Advertisements
Closed Thread
Thread Tools
  #1  
Old 01-13-2020, 11:46 AM
Mosells Mosells is offline
Senior Member
Join Date: Mar 2018
Posts: 104
Thanks: 7
Thanked 47 Times in 18 Posts
Default Burleson HVAC

My home warranty AHS has dispatched Burleson to repair my a/c. Their reviews are terrible, but I have no choice. Anyone have experience with Burleson in particular and AHS in general for a/c running not blowing cold air.
Sure would like some sound advice.
  #2  
Old 01-13-2020, 12:08 PM
Chatbrat Chatbrat is offline
Sage
Join Date: Sep 2014
Posts: 4,412
Thanks: 0
Thanked 984 Times in 381 Posts
Default

That is why they work for AHS, NO reputable company works for these home warranty firms, if they come up with a story that will cost you $$, call Chuck Farrell
  #3  
Old 01-13-2020, 12:22 PM
EdFNJ EdFNJ is offline
Sage
Join Date: Nov 2016
Location: Bailed out of NJ after 68yrs and headed south.
Posts: 3,003
Thanks: 752
Thanked 1,900 Times in 778 Posts
Default

When we first moved in on 2/1/17 we bought an AHS policy, had an A/C issue 45 days later and they sent some clown from ORLANDO who didn't know his azz from his elbow. He replaced the condenser fan (I told him that wasn't the problem) problem continued. Called him back and he was P1SSED because he doesn't get paid for "return visits" and said drain was bloocked (it was not) so he cleaned it. I then told him to (literally) get lost. Next day I cancelled policy. Cost me a $100 deductible on his useless visit then I fixed it myself for $18 (replaced relay and capacitor) and has been fine ever since (3 years on Feb 1). I did get a new, unneeded and noisier fan out of it.
  #4  
Old 01-13-2020, 12:51 PM
CWGUY's Avatar
CWGUY CWGUY is offline
Sage
Join Date: Aug 2012
Posts: 3,671
Thanks: 3,660
Thanked 1,367 Times in 609 Posts
Default

Quote:
Originally Posted by Mosells View Post
My home warranty AHS has dispatched Burleson to repair my a/c. Their reviews are terrible, but I have no choice. Anyone have experience with Burleson in particular and AHS in general for a/c running not blowing cold air.
Sure would like some sound advice.
Do yourself a favor and call Chuck Farrell. Sounds like a start capacitor on outside unit. Do a search on this site.
__________________
__________________________________________________
Trying To Understand Some People Is Like Trying To Smell The Color 9
  #5  
Old 01-13-2020, 12:53 PM
Mosells Mosells is offline
Senior Member
Join Date: Mar 2018
Posts: 104
Thanks: 7
Thanked 47 Times in 18 Posts
Default

I’ve already called chuck as my backup.
  #6  
Old 01-13-2020, 12:58 PM
Mosells Mosells is offline
Senior Member
Join Date: Mar 2018
Posts: 104
Thanks: 7
Thanked 47 Times in 18 Posts
Default

Ed, I’m prepared to boot them if anything doesn’t make sense, and going with chuck. BTW, i had a/c issue in 1/2019 and the part was replaced by another HVAC company via AHS. Thanks for your reply.
  #7  
Old 01-13-2020, 04:23 PM
retiredguy123 retiredguy123 is offline
Sage
Join Date: Feb 2016
Posts: 6,427
Thanks: 661
Thanked 4,852 Times in 1,793 Posts
Default

I really don't understand why anyone would buy a home warranty, and I think that real estate agents should stop promoting them by asking sellers to buy a warranty as a way to sell their listed houses. Shame on them. A home warranty is one of the worst products on the market. These warranty companies are merely call centers who recruit substandard contractors to create an illusion that they are helping homeowners to maintain their house. No reputable contractor would be interested in sharing their profits with a call center. These warranty companies make enormous profits by deceiving and cheating homeowners. If something breaks down in your house, you should call a local contractor who has good ratings and really cares about doing a good job for you. Contractors who don't, either go out of business or go to work for a home warranty company. Excuse my rant.
  #8  
Old 01-14-2020, 07:44 AM
Pedrocarrasco01@yahoo.com Pedrocarrasco01@yahoo.com is offline
Senior Member
Join Date: Aug 2019
Posts: 190
Thanks: 1,924
Thanked 224 Times in 94 Posts
Default Don’t forget that Real Estate agents gets a commission on adding these

Quote:
Originally Posted by retiredguy123 View Post
I really don't understand why anyone would buy a home warranty, and I think that real estate agents should stop promoting them by asking sellers to buy a warranty as a way to sell their listed houses. Shame on them. A home warranty is one of the worst products on the market. These warranty companies are merely call centers who recruit substandard contractors to create an illusion that they are helping homeowners to maintain their house. No reputable contractor would be interested in sharing their profits with a call center. These warranty companies make enormous profits by deceiving and cheating homeowners. If something breaks down in your house, you should call a local contractor who has good ratings and really cares about doing a good job for you. Contractors who don't, either go out of business or go to work for a home warranty company. Excuse my rant.
Don’t forget that Real Estate agents get a commission on selling these
  #9  
Old 01-14-2020, 07:51 AM
dougjb dougjb is offline
Member
Join Date: Jan 2016
Posts: 69
Thanks: 55
Thanked 165 Times in 37 Posts
Default

I could not agree more. AHS is a total rip off and has been the subject of numerous class action law suits for only authorizing minimal repairs on major appliances. In my own instance up north, I had an aging heat pump (A/C and heat) that kept losing coolant. Finally, they authorized a replacement of the interior unit but refused to replace the outside unit which was down to just two coils working and leaking coolant on a regular and expensive basis. When I asked them to do more, they simply said pay for the outside unit myself and that they would give me a credit for the inside unit. The repairmen they had sent quoted me replacement figures of $7,000. Others that AHS recommended came in at $6,500. I finally went with a local HVAC company that charged me $4,000 for the inside and outside unit. AHS gave me a credit. Yup, they did....of $650. I would never, ever, ever recommend this fraudulent company to anyone. My only hope is that some government consumer protection agency will shut down this claptrap company whose only mission is to sell an annual policy to consumers and then fail to properly repair what they say they will in a shipshape manner. In my case, I still think of the leaking coolant and its impact upon the environment.
  #10  
Old 01-14-2020, 07:55 AM
Pedrocarrasco01@yahoo.com Pedrocarrasco01@yahoo.com is offline
Senior Member
Join Date: Aug 2019
Posts: 190
Thanks: 1,924
Thanked 224 Times in 94 Posts
Default My experience with an older home

Quote:
Originally Posted by retiredguy123 View Post
I really don't understand why anyone would buy a home warranty, and I think that real estate agents should stop promoting them by asking sellers to buy a warranty as a way to sell their listed houses. Shame on them. A home warranty is one of the worst products on the market. These warranty companies are merely call centers who recruit substandard contractors to create an illusion that they are helping homeowners to maintain their house. No reputable contractor would be interested in sharing their profits with a call center. These warranty companies make enormous profits by deceiving and cheating homeowners. If something breaks down in your house, you should call a local contractor who has good ratings and really cares about doing a good job for you. Contractors who don't, either go out of business or go to work for a home warranty company. Excuse my rant.
I purchased an older home in Boynton Beach Florida, home was 25 years old and appliances looked original, I used Choice Home warranty and had them for 5 years, I agree that they use technicians that are starting out, but they fixed the washer twice, the dryer 3 times, the refrigerator twice, I found the techs to be ok, they diagnosed the problem and fixed it, only had to come back to install it. My home here has a new roof, new AC, appliance suite that is 5 years old so I elected not to get one, but if I did, I would go with Choice again, very receptive and great to work with and by far the most reasonable ($345 yr) with the lowest copayment ($45) of all that I checked

Last edited by Pedrocarrasco01@yahoo.com; 01-14-2020 at 07:56 AM. Reason: Did not included fixing the microwave
  #11  
Old 01-15-2020, 04:10 PM
Mosells Mosells is offline
Senior Member
Join Date: Mar 2018
Posts: 104
Thanks: 7
Thanked 47 Times in 18 Posts
Default update Burleson

Teck showed up on time. Diagnosis the problem, copper tube had rubbed and caused a leak. He properly fixed the hole and refilled with Freon. AHS ONLY pays $10 per pound. It took 5 lbs. well they charge $75 per pound. So I had to pay the difference. Did I get ripped, well maybe. The contractor is entitled to make a profit which in this case was substantial. He used 407c which is a generic for R22, a 35 lb can cost $119. But I have cold air. So I intend to drop AHS, end of March. The next issue with the a/c I’ll call Ferral.
Closed Thread

Tags
burleson, ahs, a/c, general, sound

Thread Tools

You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 03:16 PM.