[mikecarr]

I got fed up with Comcast and went with Century Link. I have their fiber optic high speed package and it serves me well with streaming TV and remote devices all over the house.
Speed tests consistently over 980 mb.

[buzzy]

This is a long shot. If your modem/router is on the desktop, right next to the monitor, then move it more than a foot away. Worked for me for Century Link DSL. In a similar way, I had a wireless indoor/outdoor thermometer that would not keep the signal when it was next to the living room TV, but worked fine elsewhere.

[sdeikenberry]

Unless you are a gamer who plays online, you don't need more than 25mbs for watching TV, movies, and streaming. All the hype about faster speeds in taking money out of your pocket. I have Centurylink, $45 for life at 25mbs download, and I use internet TV with YouTubeTV, HULU, Netflix, AppleTV, and Amazon Prime. I use a ROKU box. I have zero issues streaming these apps. Ditching cable and going internet TV is so easy, once you learn how to do it, you'll never go back...just sayin'

[John_W]

I've had Century Link internet since July 2011, and it's fiber optic since the beginning. I have no modem, I plug either my router or computer into the wall jack at the end of the kitchen bar. I've had one outage in nine years, never a slowdown of any kind. When I had the outage I called CL and a tech was here within 2 hours and said lightning had struck near the garage and knocked out the backup battery. He removed the B/U battery and all was well ever since. He said those batteries are more trouble than they are worth and they quit installing them.

I have the high speed rate and mine tests at 80mphs all the time. It's $49 for life and I don't have to give them my credit card. Some people have given them their CC and that knocks it down to about $40 if you sign up during the promotion. I'm just north of 466A, a new area in 2011.

[PugMom]

Originally Posted by jrg908369

I will do without before I ever deal with comcast again.

you may have to go without, because unfortunately the area we are in only gets comcast on a regular basis. what i mean is, other providers either didnt have access, or had a very poor performance. (the service can go out @ any time, we couldnt predict if it would work when we needed it to.) we use comcast for the internet & basic cable, but no pay channels (we can view those on streaming for free). good luck!

[HiHoSteveO]

Originally Posted by rhart

Thank you for you techies out there. Turns out it is my house not Comcrap. I took my iPad into the room with the modern and I'm testing 290 mbps down. Same iPad in my office right next to my iMac that tests at 18 mbps shows 130 mbps. My new MacBook pro runs at 140 while sitting next to my iMac. Why would my iMac which is less than 2 yr old run so much slower? I'm using it on wifi which is how I tested the other devices. Thank you in advance.

Thank you to the OP for getting back to us.
Now that you've narrowed down the problem to your end, you can work on resolving the exact problem.

There is a sense of satisfaction knowing you've proven this stuff by yourself.

For me, to completely resolve the problem of slow(er) signal to a distant room, I hardwired the laptop with CAT5 cable through the existing cable TV outlet on wall (with modification) straight into the Wifi router. Completely bypassing wifi for that one device.

Thanks again for getting back. We all learn that way.

[lindaelane]

I do not like Comcast for many reasons, but I do stream easily with them. I pay an extra 10 dollars a month for speed. Another think you can do is hook up a laptop or desktop to your TV, then use an ethernet cord running from the router to your TV (or whatever device you want to watch streaming media on), rather than try to stream via wifi. I no longer need the eathernet cord, Comcast streaming is now fast enough for me. But it should be an option if you can't get good streaming any other way.

[erojohn]

Comcast is spotty. I get 35 to100 on the speed depending on the time of day and demand. I have my own modem/router for home WiFi. Paying for 150. They say I could get faster if I rented their modem. I can’t see the extra cost for me. I haven’t cut the cable yet so am getting their programming. The link is to a 5g article so it sounds like we will be having some good development on the horizon. Take a look and be safe.
How 5G Could Transform Your Home Internet Connection

[retiredguy123]

I have had Comcast for 4 years, and my service has been very consistent and dependable. There are two things that I think cause people to dislike the company. One is that they operate on a 2 year contract which usually includes a $50 per month discount that automatically disappears when the contract expires. So, people who don't know the expiration date assume that Comcast has arbitrarily increased their prices. The second thing is that people often try to handle complicated issues on a phone call. It is much better to go online and make an appointment to visit their store on Rt 441 near Best Buy. This especially works if you meet with them a month or so before your contract expires, so you can set up a new contract before the discount on your current contract is eliminated. If you think their equipment is defective, you can always go to the store and exchange it.

[HiHoSteveO]

Originally Posted by erojohn

Comcast is spotty. I get 35 to100 on the speed depending on the time of day and demand. I have my own modem/router for home WiFi. Paying for 150. They say I could get faster if I rented their modem. I can’t see the extra cost for me. I haven’t cut the cable yet so am getting their programming. The link is to a 5g article so it sounds like we will be having some good development on the horizon. Take a look and be safe.
How 5G Could Transform Your Home Internet Connection

There is no reason why you should be satisfied with those slow speeds.
If you're paying for 150 meg service, you should expect maybe 140 at the least on occasion but generally exceed 150.
Read post #2 You could very well have the same problem as OP.
It might be a Comcast problem or it might be your end.

[M2inOR]

I've had 100Mbps service with Spectrum in the Village of Marsh Bend since early December. Also the lowest level cable package.

Router located in office, and TP-Link Deco M5 mesh network hubs located in garage, living room, and lanai. This is a special WiFi extender that can also provide equivalent to hardwired Internet connections.

2 Samsung Smart 4K TVs, one hardwired, one WiFi. TiVo and TiVo extender, Apple TV, Roku, Amazon Fire, Spectrum 6-tuner DVR, two computers, several tablets, Blink and Arlo security cams via WiFi, Ring 2 doorbell, and wifi calling for our cell phones.

Yes, I'm a techie without complaints. I don't use the Spectrum Router's WiFi. Wife needs to keep me around...

[davem4616]

Originally Posted by retiredguy123

If you are using a Comcast modem/router, you can always exchange it for their latest model at no charge. They claim that their latest model can handle well over 300 mbps.

I did that and it made a huge difference. had to travel to their location over on 441 to exchange it

not the speed I was used to up north...but I'm not up north, so I don't bother to compare

[72lions]

I would always choose Xfinity and now Xfinity mobile. For all of you who complain about costs, switching to Xfinity mobile effectively reduces your internet/tv cost by $40/month if you have 2 phones. It uses the Verizon towers.

[Larrykins]

Comcast has the fastest internet service as far as I know. I tested my actual download speed at 230 MB. Most web sites limit their data rate (via their servers) to 10-20 MB or so. Only a few sites (like Microsoft) utilize full bandwidth of 200 MB or so.

[MarvM]

I had similar issues with low speed when I was paying for a higher level of service. After about and hour on line with technical service we determined the issue was my modem. They told me which type of modem I needed (specifications, not brand name). I replaced the modem and I got a small improvement. Upon looking at my WIFI specs I determined it was not capable of handling the higher speed either. I replaced the WIFI also and now receive speeds in the mid 200's. The modem was bought new from Best Buy for around $159 and the Wifi was purchased from Amazon as a refurbished unit for $59. The alternative is to rent the router from Comcast which is capable of handing the higher speeds.