[mike234]

Originally Posted by Pugchief

Huh?
What do you mean "between the 5 of us"?
And why would it take more than half an hour to change the filters?

alcohol, etc

[Pugchief]

Originally Posted by mike234

alcohol, etc

LOL

Well, for future reference:
one person, no booze, 30 minutes

But your way sound way more fun.

[herbaru]

No water spots! do you have the water softener too?

Originally Posted by CFrance

There were some negative threads as well, including some who said PM me and I'll tell you stuff about Nova.


All I know is we have fantastic tasting water, no water spots, and a Nova system still going strong after 7 years.
And I don't work for Nova. (He did have the same Beneteau 35S5 sailboat we did, though...)

[SusanStCatherine]

Our Nova softener busted at about the two year mark. Resin spewed out onto our driveway and landscaping. Nova came out and charged us $50 to rebuild the part inside the tank that busted. We cannot control the softener ourselves which is disappointing. We have lots of spots despite having the Nova whole house filters as well. We are looking at other softeners and Pegasus is looking good.

[Normal]

Originally Posted by SusanStCatherine

Our Nova softener busted at about the two year mark. Resin spewed out onto our driveway and landscaping. Nova came out and charged us $50 to rebuild the part inside the tank that busted. We cannot control the softener ourselves which is disappointing. We have lots of spots despite having the Nova whole house filters as well. We are looking at other softeners and Pegasus is looking good.

Pegasus is on our radar too. Nova broke right around the 3 year mark for us.

[Sparky99]

Nova - thumbs up!

[Driller703]

Originally Posted by Gunny2403

In my opinion Nova is a bit of a scam. You do not need to replace filters yearly.

So don’t replace them.

[RTrevilian]

Originally Posted by 4litehous

I bought a Nova filtration system for my new home three years ago. The filters need to be changed every year. They arrived today to change the filters but informed me that the bottom of the canisters are soft and cracked, and most likely will start leaking if not changed for new canisters. To put new canisters on with filters, the cost is almost 400.00. He told me it was from water pressure surges. I informed him that the pressure was always at 80, 10 less than the maximum permitted pressure, and I don't believe surges would cause this issue. The warranty was only for a year. I feel their equipment is of poor quality. I called another company that is installing a filtration and softening water system at this moment, and it has a lifetime warranty. Wish I knew this issue that I have been told is a well-known issue with Nova systems three years ago.

I have a had the same issue with the canisters. My system is approximately 5 years old and I have had to replace all 3 canisters at different times in the last year.
Like you they want to blame it on water pressure. I monitor my system practically every day and the pressure hardly ever exceeds 60 psi. In each case I have asked if it was possible that my canisters were a bad batch and they explain it was due to water pressure. I think the system it was a waste of money. My neighbor across the street tested his water before buying a system and it was in acceptable limits.

[jrref]

For the Villagers who are having cannister issues with their Nova filter, have you checked to make sure, if you have a tank hot water heater that the expansion tank is not defective? These only last about 5 years then need to be replaced. If your expansion tank is defective, that could also cause excessive pressure in your water system and potentially cause the Nova Filter or any filter cannister for that matter to fail.

All you need to do is tap on the top and bottom of the expansion tank with a metal screwdriver and if the sound is the same thud then the tank needs replacing.

[rickaslin]

Originally Posted by mike234

i change mine every 2-3 years. between the 5 of us, it only took 6 hours. very easy..

What size is a replacement filter for Nova? Should I buy the tool that loosens the blue filter holder?

[CFrance]

Originally Posted by RTrevilian

I have a had the same issue with the canisters. My system is approximately 5 years old and I have had to replace all 3 canisters at different times in the last year.
Like you they want to blame it on water pressure. I monitor my system practically every day and the pressure hardly ever exceeds 60 psi. In each case I have asked if it was possible that my canisters were a bad batch and they explain it was due to water pressure. I think the system it was a waste of money. My neighbor across the street tested his water before buying a system and it was in acceptable limits.

I find hard water that smells bad, tastes bad and makes my skin itch to be unacceptable, no matter who says it's "in acceptable limits." Your neighbor either gets his water from a different source or is much m ore forgiving. I'll stick with my Nova system.

[BillyGrown]

Originally Posted by Normal

Made in China garbage. Culligan is the way to go IMO

Fro tec water softeners are made in Guandong China

https://frotecpure.en.alibaba.com/

I had to look it up.

[Pugchief]

Originally Posted by rickaslin

What size is a replacement filter for Nova? Should I buy the tool that loosens the blue filter holder?

Nova sells the replacement filters and wrench directly to consumers. You can stop by their warehouse SW of SR44 and Powell. If you are going to DIY, you need the wrench, but it's not expensive and it is reusable.

[JMintzer]

Originally Posted by Normal

Pegasus is on our radar too. Nova broke right around the 3 year mark for us.

We have a Pegasus system. It came with the (resale) house. We have their tech come out every 12-18 months for service and so far, so good (6-7 years)...

[TSO/ISPF]

Originally Posted by Gn'Me

Neighbor had 2 blown Nova canisters in just a few years. Pin hole leaks but water streaming out pretty good. Unacceptable. We'll see how long my system holds up.

If you're considering their water softener system be aware that the water will be shut off in the house unless you manually bypass the softener during regeneration. Just had it installed and discovered it when using the sink at 2 AM this morning. It is explained in their installation document I hadn't read at that point.