[Barefoot]

Originally Posted by Duckfinger2

From what I was told this owner has a long history of bad service complaints !!!!
I think the same owner has gone out of business once already and came back as SS.
Marty from Stellar married the owners daughter and together they started Stellar, that company did a good job for us then Stellar sold out to the father and he changed the name to SS.
We paid for a year in advance to get the discount with Stellar and SS would not honor the contact.
We dropped the and went with Falcon Pest and could not be happier lawn has never looked this good !!
Ok now for all the negative people who want to preach about not paying in advance, I got it, I understand, and it is a personal choice so no each to preach again.
Bottom line I would not walk away from SS I would run full out away !!!

Another vote for Falcon Lawn & Pest.
We were also Stellar customers. For a few years, we enjoyed excellent service.
Then Marty sold Stellar to the owner of Service Smart, a relative. We immediately noticed a change of attitude and ethos.
For a year, we have been using Falcon Lawn & Pest, a full-service company. We find them reliable and professional.

[Nucky]

There are companies that cut your lawn and there are landscapers. I prefer to have someone taking care of things that I don't have to direct as I would if my son was handling the job. Our present lawn cutter is horrendous...His actual name is Raymond Charles...Seriously sad that we must keep after him. The prices range from $30 to $60 PER WEEK for cutting a 50' X 110' lot. They love to get paid up front. Not happening ever! It's just human nature, if they are holding the $$Money$$ their incentive is not there, they are not thinking about the future they are thinking about the rite now. I need a deck repair to leave the NJ house in good condition. The inspection did not reveal any problem but I know it's nots good, it also needs some updated junction boxes in the attic. The deck contractor almost levitated when I said no to a $500 deposit on a $800 job. The electrical contractor said no payment till the job is done to my satisfaction. Thankfully we have the experience of fellow TOTV users and will learn from the pain the have been through. Before I hire what has been determined to be a good service provider I will ask for recent opinions...things change inside all companies. Most of all at that awkward moment at the end of a negotiation when they ask for money remember this. If someone is going to feel bad about finances it's not going to be me. Say it to the contractor, it disarms them, takes the air out of them and explains that you are willing to go elsewhere. These continuing problems with landscapers are terrible, I feel bad because I know people don't need such a distraction in their lives.

[weatley]

Stellar was mentioned, on this WEB site, as a good lawn service provider. A phone number was listed at the bottom of the page. I called that number 352-553-2597 and it was answered " Service Smart" another name change???

[Barefoot]

Originally Posted by weatley

Stellar was mentioned, on this WEB site, as a good lawn service provider. A phone number was listed at the bottom of the page. I called that number 352-553-2597 and it was answered " Service Smart" another name change???

It pays to do homework and read all current information. You can use the Search Button above to do searches on "Stellar" or "Service Smart". There are many previous threads.

[Paperboy]

FIRED SS 5 wks. ago! They were TERRIBLE!