Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
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Villages Audio Video
I contacted Tom, the owner of Villages Audio Video after reading that he offered Comcast basic cable and internet for $59 a month. I don't think he's been doing this very long but he sold me on this as oppose to an antenna and made some attractive offers that would go along with the package and promise to take care of our installation fee which of both have not happened. I have tried to contact him after I received a $179 bill from Comcast but cannot get Tom to return my calls or attempts to reach him. He seems like a nice enough man but needs to stand behind his promises and customers.
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Apparently Tom has been enendated with new customers because good ole Comcast scrabbled our basic channels. He has notified me and is working his hardest on resolving the issues. Because of his overload he did not keep me in the loop. Like I said he is working on correcting the issues and I should remember he is at the mercy of Comcast
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I'm sure there is a miss understanding, or billing error in this transaction. I have worked with Tom a couple times and have had excellent outcomes with both. This includes a Comcast transaction for Internet only at 19.99 a month. Yes a teaser rate, but meets my needs for now. Let's not give up on a return call, this is a prime vacation time of the year, maybe he is off line For a few days.
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Do not worry about things you can not change |
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Comcast ... billing ... now we see the problem. I have to go through a game with them a few times a year with my billing. Just tiring to try and get it right with them and it depends on who you speak with.
Tom is a great guy and very professional. Have had many clients use him and never once a complaint. Hang in there, it will get straightened out. |
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sometimes people are too quick to jump to the worse conclusion. Anyone that has dealt with Tom would know without a doubt that he is honest, dependable and the most helpful contractor working in TV today.
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I agree. I feel so bad when something like this is said about a decent hard working person.
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It is better to laugh than to cry. |
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Oh, how right you are. And I might add bad mouth the wrong person. There were several cases in Missouri before I left where individuals were sued because of libel slander and had to pay because of things like this.
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If you see something that’s not right, say something. |
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Tom, sorry for potentially jumping the gun. My comment about contacting seniors against crime was based solely on the original post, and the information in that post. I am glad you are going to make this right. I have seen that you and your company have good or very good reviews, but I have seen this in the past with some landscape companies that then turned out to be a nightmare for other customers.
Good luck with Comcast billing....... Hope this all turns out alright. As a side note, I did not realize Comcast would conduct business with anyone other then the end user.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. |
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Bam!!! Still the best. Maybe folks should call and offer a compliment as quick as a Complant. It must be the heat that has brought on all the negativity around here lately.... Sure seems to be plenty of it being tossed around on this site the last couple weeks.
Maybe we need to start playing some Bob Marely music in the square speakers during the day, One Love, one heart....... Enjoy the rest of your weekend folks!! PS. Tom I will be calling you soon for some additional work as we continue to refresh or home. Kevin. Quote:
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Tom is the most honest individual offering AV services. I had a Comcast problem with wiring according to them. Emailed Tom on a Sunday to set up an appointment. He called me back in 10 minutes. Said as soon as he finished cutting his lawn he would be over. A half hour later he crawled into my attic which was about 120 degrees to redue whatever Comcast demanded..........cost 0. Yea report him to Seniors Crime.....I will be the first to bail him out. Every one has an opinion until you know the facts. Tom is a stand up guy.
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