[DeanFL]

.
.
Read this article on Yahoo just now.

Customers hate tipping before they're served – and asking makes them less likely to return

Imagine you’re in line at a coffee shop. You order your usual cappuccino and swipe your credit card to pay. Then the cashier swivels a little screen that prompts you for a tip – before the espresso shot is pulled or a drop of milk steamed.

Do you tip more, perhaps hoping that it will lead to a better drink? Or less or none at all, peeved at being asked to reward service that hasn’t happened yet? Do you feel pressured into tipping the suggested amounts, which can equate to more than half the price of the drink?
.
.
Unsure how many places in The Villages may do this. But I absolutely recall this at Panera in Lake Sumter a couple years ago. They seemed to have a new method, if paying by credit card - the order-taker would swing the screen around towards you to press OK after pressing the TIP amount. Of course you COULD press 0, and OK. But in the 3 cases we ordered she would hover right over the screen to watch your entry. Intimidating. We stopped going to Panera about 2 years ago for other reasons, but this was a reason too.

Now we are good tippers - unless the service was NOT good, always tip 20% or more. But when (kinda) pressed to tip - at a quick service place, uh, that's a bit over the top. The first time this happened at Panera and she 'hovered' I think I pressed 15%, the next couple times, 0.

It's one thing to have a tip jar at Quick service places, but...

Not sure if Panera or others still do this in TV....


Customers hate tipping before they're served – and asking makes them less likely to return
.
.

[Bogie Shooter]

2 years ago…………

[Arctic Fox]

Total Wine adds a suggested tip if you order for delivery

We remove it and give the driver cash when he delivers

[Dana1963]

Originally Posted by DeanFL

.
.
Read this article on Yahoo just now.

Customers hate tipping before they're served – and asking makes them less likely to return

Imagine you’re in line at a coffee shop. You order your usual cappuccino and swipe your credit card to pay. Then the cashier swivels a little screen that prompts you for a tip – before the espresso shot is pulled or a drop of milk steamed.

Do you tip more, perhaps hoping that it will lead to a better drink? Or less or none at all, peeved at being asked to reward service that hasn’t happened yet? Do you feel pressured into tipping the suggested amounts, which can equate to more than half the price of the drink?
.
.
Unsure how many places in The Villages may do this. But I absolutely recall this at Panera in Lake Sumter a couple years ago. They seemed to have a new method, if paying by credit card - the order-taker would swing the screen around towards you to press OK after pressing the TIP amount. Of course you COULD press 0, and OK. But in the 3 cases we ordered she would hover right over the screen to watch your entry. Intimidating. We stopped going to Panera about 2 years ago for other reasons, but this was a reason too.

Now we are good tippers - unless the service was NOT good, always tip 20% or more. But when (kinda) pressed to tip - at a quick service place, uh, that's a bit over the top. The first time this happened at Panera and she 'hovered' I think I pressed 15%, the next couple times, 0.

It's one thing to have a tip jar at Quick service places, but...

Not sure if Panera or others still do this in TV....


Customers hate tipping before they're served – and asking makes them less likely to return
.
.

If it’s counter service no way am I tipping %15 to 20%

[Stu from NYC]

Originally Posted by Dana1963

If it’s counter service no way am I tipping %15 to 20%

When we sit at a table and they bring us our order that gets a tip.

Tipping when ordering at a counter and they hand it to us does not get a tip.

[njbchbum]

Originally Posted by Bogie Shooter

2 years ago…………

But the article was just published Fri, December 24, 2021, 10:32 AM

[charlieo1126@gmail.com]

I never tip with my credit card I always use cash and I always overtip ,if I get a coffee during day I usually leave a couple of bucks ,I know they are only handing it to you but I look at it is just helping bump there income .

[Stu from NYC]

Originally Posted by charlieo1126@gmail.com

I never tip with my credit card I always use cash and I always overtip ,if I get a coffee during day I usually leave a couple of bucks ,I know they are only handing it to you but I look at it is just helping bump there income .

Your money your choice

[charlieo1126@gmail.com]

I know that I don’t have to be told that , go pats

[alwann]

Question: Let's say it's a dinner out. Do you base your tip on the pre-tax total or after tax? Basing a tip of the total including tax can make a big difference, either for you or the server.

Rant: Also, did you ever think about how illogical the tipping scheme is? It's based on the cost of the meal. Not on how much effort went into serving it. Suppose I get the filet mignon and tip 20% on a $40 dinner. The guy in the booth behind me gets meatloaf and tips 20% on a $15 meal. My waiter gets $8 tip. The meatloaf server gets $3.00. Same amount of service. Sure, I understand tips are usually pooled and shared, but not always. What's more, the hardest working staffers, the cooks, may not get any of the tip money.

Rant 2: Where will this stop? Tip jars are showing up everywhere. My local Winn-Dixie had tip jars at the check-outs. They weren't there when the minimum wage was lower. What's next: tip the doctor for giving you a correct diagnosis?

[Stu from NYC]

Originally Posted by alwann

Rant 2: Where will this stop? Tip jars are showing up everywhere. My local Winn-Dixie had tip jars at the check-outs. They weren't there when the minimum wage was lower. What's next: tip the doctor for giving you a correct diagnosis?

Tip jars are getting out of hand.

[RedChariot]

Originally Posted by alwann

Question: Let's say it's a dinner out. Do you base your tip on the pre-tax total or after tax? Basing a tip of the total including tax can make a big difference, either for you or the server.

Rant: Also, did you ever think about how illogical the tipping scheme is? It's based on the cost of the meal. Not on how much effort went into serving it. Suppose I get the filet mignon and tip 20% on a $40 dinner. The guy in the booth behind me gets meatloaf and tips 20% on a $15 meal. My waiter gets $8 tip. The meatloaf server gets $3.00. Same amount of service. Sure, I understand tips are usually pooled and shared, but not always. What's more, the hardest working staffers, the cooks, may not get any of the tip money.

Rant 2: Where will this stop? Tip jars are showing up everywhere. My local Winn-Dixie had tip jars at the check-outs. They weren't there when the minimum wage was lower. What's next: tip the doctor for giving you a correct diagnosis?

Tipping has gotten out of hand. Again where will it end? I travel to the Chinese or pizza to pick up the food myself. Why do I have to tip the person that hands me the food? Delivery absolutely.

[JMintzer]

Originally Posted by alwann

What's next: tip the doctor for giving you a correct diagnosis?

[Garywt]

Everyone has to do what works for them for sure. I have no exact rules but generally a coffee or ice cream at a counter does not get a tip. A takeout order from a restaurant will get a tip but not as much as if I was sitting there getting service the entire meal. Then of course how good the service was and the cost of the food factors in. As an example someone working at a pizza joint is not going to make the same as someone at a steakhouse.

[npwalters]

Originally Posted by alwann

Question: Let's say it's a dinner out. Do you base your tip on the pre-tax total or after tax? Basing a tip of the total including tax can make a big difference, either for you or the server.

Rant: Also, did you ever think about how illogical the tipping scheme is? It's based on the cost of the meal. Not on how much effort went into serving it. Suppose I get the filet mignon and tip 20% on a $40 dinner. The guy in the booth behind me gets meatloaf and tips 20% on a $15 meal. My waiter gets $8 tip. The meatloaf server gets $3.00. Same amount of service. Sure, I understand tips are usually pooled and shared, but not always. What's more, the hardest working staffers, the cooks, may not get any of the tip money.

Rant 2: Where will this stop? Tip jars are showing up everywhere. My local Winn-Dixie had tip jars at the check-outs. They weren't there when the minimum wage was lower. What's next: tip the doctor for giving you a correct diagnosis?

I totally agree. This is why I usually way over tip in Waffle House and undertip in upscale restaurants. The establishment and amenities are already priced into the meal.

So, if you just consider SERVICE the Waffle House waitress takes your order, fills your coffee cup 2 or 3 times, brings your meal, calls you sweetie, and brings the bill. Say you ordered eggs and bacon. With coffee less than 10 bucks. 20% tip?- $2.00.

A steak at Chop House and 2 glasses of wine. About the same service (again ignore the atmosphere - you pay for that in the meal) and the bill is around 50 bucks. 20% tip? - $10.

Stupid custom. I wish the servers were just paid a decent wage and there was no tipping like in many European countries.