Citizen Watch Repair

Reply
Thread Tools
  #1  
Old 02-23-2025, 09:34 PM
Kooshy Kooshy is offline
Junior Member
Join Date: Oct 2022
Posts: 4
Thanks: 0
Thanked 1 Time in 1 Post
Default Citizen Watch Repair

Is there anyone out there that repairs Citizen watches? Mine stopped working so I changed the capacitor in case that was it. I sent it in for repair and they want as much as it cost to purchase in order to get it working again. I don't think spending over $400 to repair a $400 watch makes much sense.

Anyone out there works on Citizen watches?

If so, please contact me at noshwoogers@gmail.com

Thanks,

Steve
  #2  
Old 02-24-2025, 08:28 AM
4glori 4glori is offline
Junior Member
Join Date: Dec 2011
Location: Wisconsin
Posts: 14
Thanks: 6
Thanked 3 Times in 3 Posts
Default Reply

I have a beautiful one that just needs a battery. No one does those either. A few years ago it was $250 or so to send it in for that. Wish I had never purchased it.
  #3  
Old 02-24-2025, 09:20 AM
villagetinker's Avatar
villagetinker villagetinker is offline
Sage
Join Date: Sep 2013
Location: Village of Pinellas
Posts: 10,912
Thanks: 3
Thanked 7,956 Times in 2,888 Posts
Default

...
__________________
Pennsylvania, for 60+ years, most recently, Allentown, now TV.

Last edited by villagetinker; 02-24-2025 at 04:17 PM. Reason: I provided incorrect info
  #4  
Old 02-24-2025, 10:36 AM
blueash's Avatar
blueash blueash is offline
Sage
Join Date: Jan 2008
Posts: 3,384
Thanks: 253
Thanked 3,475 Times in 935 Posts
Default

I found this online in a forum where a user complained his watch was still dead after changing the capacitor.

"Have you tried an all reset? Most citizen watches need an extra step after the capacitor/storage battery is replaced. It is sort of like with a battery powered watch. After you replace the battery, you touch the AC button to reset it.

On Citizen watches, you don't have to take the back off for a reset.

You will need to find your 4 digit module number (on the case back and starts with a letter and then numbers (example E810) ) then find the online manual and find out how to do the reset.

With a simply 3 hander watch, the reset was to simply pull out the crown to time set mode and leave it for 30 seconds and then push it back in.

However yours is a more complicated model with a perpetual calendar so the procedure might be different.

Make sure to leave it in the sun for a few days to let it get a charge up first"
__________________
Men plug the dikes of their most needed beliefs with whatever mud they can find. - Clifford Geertz
  #5  
Old 02-24-2025, 10:37 AM
jimhoward jimhoward is online now
Senior Member
Join Date: Oct 2024
Posts: 199
Thanks: 19
Thanked 194 Times in 94 Posts
Default

I think the Citizens have the eco-drive system which use capacitor batteries which recharge with wrist motion. They should last 10 years or more, so it’s weird that they are failing. A little more expensive than a regular watch battery and slightly tricky because you have to align them rotationally, But still easy DIY if you have a case back removal tool. Or any actual jeweler that carries citizen should be able to do it.

If the watch has stopped working it could be water infiltration due to a failed seal. If that is the case it’s not worth fixing. But the good news is citizen watches only cost a few hundred dollars. It’s not Rolex or omega money,
  #6  
Old 02-24-2025, 10:39 AM
jimhoward jimhoward is online now
Senior Member
Join Date: Oct 2024
Posts: 199
Thanks: 19
Thanked 194 Times in 94 Posts
Default

Oops sorry they are charged by light not wrist motion.
  #7  
Old 02-24-2025, 10:51 AM
DrMack's Avatar
DrMack DrMack is offline
Senior Member
Join Date: Sep 2023
Location: Dabney
Posts: 143
Thanks: 285
Thanked 110 Times in 55 Posts
Default Have to send in ROs

I have to send in my Royal Oak every time there is a problem, but they do everything for free.
__________________
I can’t golf, but I can sail


Fairfax VA
Stamford CT
Rye NH
Provincetown MA
  #8  
Old 02-24-2025, 10:57 AM
tophcfa's Avatar
tophcfa tophcfa is offline
Sage
Join Date: Feb 2015
Location: Wherever I happen to be.
Posts: 7,344
Thanks: 3,461
Thanked 10,732 Times in 3,395 Posts
Default

Quote:
Originally Posted by Kooshy View Post
Is there anyone out there that repairs Citizen watches? Mine stopped working so I changed the capacitor in case that was it. I sent it in for repair and they want as much as it cost to purchase in order to get it working again. I don't think spending over $400 to repair a $400 watch makes much sense.

Anyone out there works on Citizen watches?

If so, please contact me at noshwoogers@gmail.com

Thanks,

Steve
I owned a Citizen dive watch that automatically wound by wrist movement and the thing gave me nothing but trouble. I finally gave up on it and got a Seiko dive watch with their version of the self winding mechanism. The Seiko watch has served me very well for many years without issue and is still running strong. I know that doesn’t answer your question, but if replacement becomes necessary I would highly recommend a Seiko, for about the same price .
  #9  
Old 02-24-2025, 03:24 PM
kkingston57 kkingston57 is offline
Soaring Eagle member
Join Date: Mar 2020
Posts: 2,068
Thanks: 62
Thanked 908 Times in 526 Posts
Default

Quote:
Originally Posted by Kooshy View Post
Is there anyone out there that repairs Citizen watches? Mine stopped working so I changed the capacitor in case that was it. I sent it in for repair and they want as much as it cost to purchase in order to get it working again. I don't think spending over $400 to repair a $400 watch makes much sense.

Anyone out there works on Citizen watches?

If so, please contact me at noshwoogers@gmail.com

Thanks,

Steve
Swiss watch repair in Leesburg will repair Citizen watches. Kind of funny. Just left there and they told me a new capacitor(part only) was $90
  #10  
Old 02-25-2025, 12:59 AM
Kooshy Kooshy is offline
Junior Member
Join Date: Oct 2022
Posts: 4
Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by tophcfa View Post
I owned a Citizen dive watch that automatically wound by wrist movement and the thing gave me nothing but trouble. I finally gave up on it and got a Seiko dive watch with their version of the self winding mechanism. The Seiko watch has served me very well for many years without issue and is still running strong. I know that doesn’t answer your question, but if replacement becomes necessary I would highly recommend a Seiko, for about the same price .
I never said in my post but it is a Diver's model. After reading your post, I now know why it broke. I have a Seiko watch that has run perfectly for years. I inherited the Citizen watch from my dad which is why I wanted to get it working but not for the price of a new one. Thanks for the info.
  #11  
Old 02-25-2025, 01:00 AM
Kooshy Kooshy is offline
Junior Member
Join Date: Oct 2022
Posts: 4
Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by kkingston57 View Post
Swiss watch repair in Leesburg will repair Citizen watches. Kind of funny. Just left there and they told me a new capacitor(part only) was $90
Wow! I just changed one in another watch and it cost me $20 online for the same one.
  #12  
Old 02-25-2025, 06:51 AM
Karen Cruiser Karen Cruiser is offline
Junior Member
Join Date: Nov 2014
Posts: 7
Thanks: 0
Thanked 8 Times in 4 Posts
Default

I have 5 Citizen’s Eco Drive Watches. They’re about 10 yrs. old. I put them on the windowsill, in the sun, twice a month for 24 hrs. Once in a while, one will die so I just leave it in the sun longer and it starts up again!!!
  #13  
Old 02-25-2025, 07:15 AM
retiredguy123 retiredguy123 is offline
Sage
Join Date: Feb 2016
Posts: 16,814
Thanks: 2,918
Thanked 16,033 Times in 6,291 Posts
Default

If I want to know what time it is, I look at my cell phone.
  #14  
Old 02-25-2025, 08:51 AM
Janie123 Janie123 is offline
Senior Member
Join Date: Nov 2020
Posts: 233
Thanks: 49
Thanked 109 Times in 73 Posts
Default

Quote:
Originally Posted by 4glori View Post
I have a beautiful one that just needs a battery. No one does those either. A few years ago it was $250 or so to send it in for that. Wish I had never purchased it.
gold in art jewelers on 466 replace batteries for free… not sure if for all watches but most
  #15  
Old 02-25-2025, 08:54 AM
Janie123 Janie123 is offline
Senior Member
Join Date: Nov 2020
Posts: 233
Thanks: 49
Thanked 109 Times in 73 Posts
Default

Quote:
Originally Posted by 4glori View Post
I have a beautiful one that just needs a battery. No one does those either. A few years ago it was $250 or so to send it in for that. Wish I had never purchased it.
Try gold in art jewelers on 466, they replace batteries for free for most watches.
Reply

Tags
citizen, repair, working, watch, watches

Thread Tools

You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 12:50 PM.