Amerikano’s - diabetics/prediabetics beware!

Amerikano’s - diabetics/prediabetics beware!

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Amerikano’s - diabetics/prediabetics beware!
  #1  
Old 11-10-2018, 03:02 PM
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Default Amerikano’s - diabetics/prediabetics beware!

Stopped by there late yesterday. Asked if I could get the chicken kabobs without the bed of rice but instead get cole slaw or extra veggies. Waitress said substitutions weren’t allowed. Told her that I was in previously and that they did allow this. Since this waitress was fairly new, she asked another waitress but I received the same answer. I explained that I’m on a low carb diet and rice is a high carb food which I avoid as I do bread, pasta and potatoes. She was sympathetic and said she was going to check with one more person out front, who I assumed might be the manager. She came back and confirmed again that the rice is part of the order and cannot be replaced with something else. She also said that they could serve the meal without the rice but I would have to still pay for the rice. Needless to say Amerikano’s has lost a customer.
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  #2  
Old 11-10-2018, 03:20 PM
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Good to know, thanks for posting. We've never been there, but had considered going. Not anymore.
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  #3  
Old 11-10-2018, 03:29 PM
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I also sent an email to Amerikano’s when we got home expressing my disappointment. So far, no reply. If I do get a reply, I’ll post again.
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Old 11-10-2018, 03:34 PM
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More and more restaurants are not allowing substitutions. My favorite restaurant is Turners in Leesburg and the chef will not do substitutions. I have had good food at Amerikanos. I would have selected a different entree that had sides I would eat.
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  #5  
Old 11-10-2018, 03:39 PM
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Waitress: What can I get you?
Harry: I'll have the Number Three.
Sally: I'd like the chef salad, please, with the oil and vinegar on the side. And the apple pie a la mode....But I'd like the pie heated, and I don't want the ice cream on top. I want it on the side. And I'd like strawberry instead of vanilla if you have it. If not, then no ice cream, just whipped cream, but only if it's real. If it's out of a can, then nothing.
Waitress: Not even the pie?
Sally: No, just the pie. But then not heated.
Waitress: Uh-huh. - Sally from 'When Harry Met Sally'
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Old 11-10-2018, 03:49 PM
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Quote:
Originally Posted by JSR22 View Post
More and more restaurants are not allowing substitutions. My favorite restaurant is Turners in Leesburg and the chef will not do substitutions. I have had good food at Amerikanos. I would have selected a different entree that had sides I would eat.
More and more people are developing prediabetes and diabetes (over 100 million in US). Restaurants need to be a bit more flexible if they want these people to remain customers.
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  #7  
Old 11-10-2018, 03:55 PM
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I would have ordered the salad with grilled chicken. I have found I need to be flexible in a lot of the restaurants.
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  #8  
Old 11-10-2018, 04:18 PM
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Originally Posted by JSR22 View Post
I would have ordered the salad with grilled chicken. I have found I need to be flexible in a lot of the restaurants.
I have salads everywhere. Chicken kabobs were perfect. There is no reason they couldn’t have given me a few extra veggies with it instead of the rice. Shouldn’t restaurants try to please their customers especially those on a special diet for health reasons?
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  #9  
Old 11-10-2018, 04:36 PM
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Quote:
Originally Posted by Brucernelson View Post
I have salads everywhere. Chicken kabobs were perfect. There is no reason they couldn’t have given me a few extra veggies with it instead of the rice. Shouldn’t restaurants try to please their customers especially those on a special diet for health reasons?
You ran up against a variation of the petty bureaucrat syndrome. If someone believes they do not have the authority to approve a request, they exercise their perceived authority to refuse it.
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  #10  
Old 11-10-2018, 04:40 PM
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I can not eat cheese for allergy reasons and I have a heck of a time getting it omitted from many orders; I can sympathize. Also just try to get them to 'hold the salt'.

On the other hand...my ex-wife: "I'll have the special (chicken fried steak, mashed potatoes and green beans) but want to substitute steamed chicken for the fried steak, rice for the mashed potatoes and peas for the green beans." True story - many times over...

Point is this can get out of hand.

Why not order the kabobs without the rice and a veggie or two on the side? Rice is cheap and easy to prepare; veggies cost more than rice and are more work to prepare. Q.E.D.: They are not equivalent.
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Last edited by manaboutown; 11-10-2018 at 04:49 PM.
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