Luigino's....Never Again!

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Old 07-21-2012, 11:16 PM
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Default Luigino's....Never Again!

Mrs. Bosox wanted to take me out for a nice dinner.It was up to me to pick the restaurant & since we haven't been I said let's try Luigino's.What a mistake. First off we had a 6 p.m. reservation we arrived early & were seated ten minutes early which was nice.Within 5 minutes of being seated we ordered an appetizer & drinks which were served promptly.From there it went downhill fast.Ten minutes after we finished our bruschetta ,which was very good, we had to wave our waiter over to take our entree order.The Mrs. ordered lasagna with a salad I ordered veal parm with a cup of soup.We waited and waited watching our server go in & out of the kitchen many times when finally he came over about 15 minutes later apologizing that our food hadn't come out that there was a mix up in the kitchen & would we like another salad & some more bread.Another? More? We never had any bread ,my wifes salad & my soup were never served.Finally the salad & soup came & the waiter had to ask what our entree order was again because of the mix up.At 7:05 an hour & 15 minutes after we were seated our food came out only it wasn't veal parm it was chicken.While waiting for our food I had asked to speak with the manager.I was told he was very busy & would be over as soon as he could.When the food was wrong we got up & headed for the door.The hostess asked us what the problem was & I told her all of the above at which point she didn't even apologize so we left hungry.The only good thing is i ended up with ice cream at Kilwins for my dinner! Needless to say we won't be going back to Luiginos! The manager never came over!
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Old 07-21-2012, 11:24 PM
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My chin is hanging.
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Old 07-22-2012, 12:06 AM
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I'd like to add that I've never walked out of a restaurant in this manner before.It take a lot for me to become this upset & would have if I could have settled this with the manager if afforded the opportunity!
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Old 07-22-2012, 04:12 AM
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Mrs. Bosox wanted to take me out for a nice dinner.It was up to me to pick the restaurant & since we haven't been I said let's try Luigino's.What a mistake. First off we had a 6 p.m. reservation we arrived early & were seated ten minutes early which was nice.Within 5 minutes of being seated we ordered an appetizer & drinks which were served promptly.From there it went downhill fast.Ten minutes after we finished our bruschetta ,which was very good, we had to wave our waiter over to take our entree order.The Mrs. ordered lasagna with a salad I ordered veal parm with a cup of soup.We waited and waited watching our server go in & out of the kitchen many times when finally he came over about 15 minutes later apologizing that our food hadn't come out that there was a mix up in the kitchen & would we like another salad & some more bread.Another? More? We never had any bread ,my wifes salad & my soup were never served.Finally the salad & soup came & the waiter had to ask what our entree order was again because of the mix up.At 7:05 an hour & 15 minutes after we were seated our food came out only it wasn't veal parm it was chicken.While waiting for our food I had asked to speak with the manager.I was told he was very busy & would be over as soon as he could.When the food was wrong we got up & headed for the door.The hostess asked us what the problem was & I told her all of the above at which point she didn't even apologize so we left hungry.The only good thing is i ended up with ice cream at Kilwins for my dinner! Needless to we won't be going back to Luiginos! The manager never came over!
bosoxfan: Being of Italian decent, I keep reminding my wife who loves veal parmesan that parmesan is an assualt on veal. You can't tell the difference between veal or chicken parmesan because of the parmesan. Order veal scaloppine Be fair to the veal and have a nice Italian white with it,

Ciao
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Old 07-22-2012, 04:19 AM
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bosoxfan: Being of Italian decent, I keep reminding my wife who loves veal parmesan that parmesan is an assualt on veal. You can't tell the difference between veal or chicken parmesan because of the parmesan. Order veal scaloppine Be fair to the veal and have a nice Italian white with it,

Ciao
Agree, a nice veal piccata, scaloppine or marsala with fresh mushrooms beat out parmesan any day of the week if you are a real lover of veal dishes.
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Old 07-22-2012, 04:27 AM
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Agree, a nice veal piccata, scaloppine or marsala with fresh mushrooms beat out parmesan any day of the week if you are a real lover of veal dishes.
I'm telling you Jackz how can you cover up veal that way. As a kid we have veal three times a week . My mother was a wonderful cook...her baking so so
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Old 07-22-2012, 07:06 AM
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bosoxfan: Being of Italian decent, I keep reminding my wife who loves veal parmesan that parmesan is an assualt on veal. You can't tell the difference between veal or chicken parmesan because of the parmesan. Order veal scaloppine Be fair to the veal and have a nice Italian white with it,

Ciao
I agree 1000000%. Covering veal with breading tomato sauce and cheese is just wrong
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Old 07-22-2012, 07:14 AM
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Sorry you had such an unhappy dining experience....and on your birthday.
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Old 07-22-2012, 07:27 AM
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Sorry you had such an unhappy dining experience....and on your birthday.
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Old 07-22-2012, 07:45 AM
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On the Chew the other day Mario said if the special was veal, and under $15 don't get it cause it was chicken which some place do as a daily thing, because the sause covers it up..Sorry about your birthday
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Old 07-22-2012, 08:26 AM
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Never heard anything good about Luigiano's. Not even once.
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Old 07-22-2012, 08:31 AM
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bosoxfan: Being of Italian decent, I keep reminding my wife who loves veal parmesan that parmesan is an assualt on veal. You can't tell the difference between veal or chicken parmesan because of the parmesan. Order veal scaloppine Be fair to the veal and have a nice Italian white with it,

Ciao
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I agree 1000000%. Covering veal with breading tomato sauce and cheese is just wrong
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Agree, a nice veal piccata, scaloppine or marsala with fresh mushrooms beat out parmesan any day of the week if you are a real lover of veal dishes.
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Originally Posted by asianthree View Post
On the Chew the other day Mario said if the special was veal, and under $15 don't get it cause it was chicken which some place do as a daily thing, because the sause covers it up..Sorry about your birthday
I'm confused! How did a post about bad service at a restaurant turn into an attack on the way I like my veal? Winston covering veal with tomato sauce & cheese is wrong? Marsala & scalloppine are better than parmesean ! The topper is I can't tell the difference between chicken & veal? Really! Thanks for your opinions! Too bad they have nothing to do with my post!!
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Old 07-22-2012, 08:49 AM
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I went to Luigino's last night also with my wife. The Veal Chop ($26) was good but pricey. The restaurant was filled because of the Spanish Springs celebration. It was very noisy in the restaurant and not conducive to conversation at all.

The restaurant needed more servers as the wait for service and for food and drinks was too long.

Would I go back? I had such obnoxious and "in your face" attitude from our waiter concerning two overcharges on the check that I will not go back.
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Old 07-22-2012, 09:00 AM
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Never heard anything good about Luigiano's. Not even once.
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Old 07-22-2012, 09:07 AM
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We were with two other couples last night talking about this restaurant. They both had terrible experiences there. We actually went for the Easter buffet and it was great. WE have since eaten there though and it was opposite - terrible. No matter what they say, stick with your veal parm. yummy we do like it at Little Joey's Maybe give them a try!!
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