[mary amelia]

I was at Belle Glade Country Club last Saturday night and an employee was circulating around all the tables selling "Loyalty Cards" for all four country clubs and Scooples managed by Fred Kampour. We were told if we purchased a loyalty card we could call up to 24 hours before we were to visit a restaurant to make a reservation. What a great idea since Snow Bird Season is upon us!!! Of course we jumped at the chance to buy one. We could partake in drink specials as well. As it turns out we made a reservation for Orange Blossom Country Club and went there for dinner tonight. When we arrived for our reservation we were greeted and seated at our awaiting table. On the way to the table the hostess told us that the loyalty card could not longer be used for reservations but instead we could call on our way to the restaurant and let them know we were coming. We will not be guaranteed a table but instead we may have a shorter wait upon arrival. Seems that now that Fred has our money the rules have changed. It seems to be a bait and switch to me. Has anyone else experienced this change??

[Sandtrap328]

Originally Posted by mary amelia

I was at Belle Glade Country Club last Saturday night and an employee was circulating around all the tables selling "Loyalty Cards" for all four country clubs and Scooples managed by Fred Kampour. We were told if we purchased a loyalty card we could call up to 24 hours before we were to visit a restaurant to make a reservation. What a great idea since Snow Bird Season is upon us!!! Of course we jumped at the chance to buy one. We could partake in drink specials as well. As it turns out we made a reservation for Orange Blossom Country Club and went there for dinner tonight. When we arrived for our reservation we were greeted and seated at our awaiting table. On the way to the table the hostess told us that the loyalty card could not longer be used for reservations but instead we could call on our way to the restaurant and let them know we were coming. We will not be guaranteed a table but instead we may have a shorter wait upon arrival. Seems that now that Fred has our money the rules have changed. It seems to be a bait and switch to me. Has anyone else experienced this change??

Why not personally talk to Fred Kampour and tell him exactly what happened and how you now feel?

I would bet that you would get your $20 back with no problem as well as an apology.

[Challenger]

Originally Posted by mary amelia

I was at Belle Glade Country Club last Saturday night and an employee was circulating around all the tables selling "Loyalty Cards" for all four country clubs and Scooples managed by Fred Kampour. We were told if we purchased a loyalty card we could call up to 24 hours before we were to visit a restaurant to make a reservation. What a great idea since Snow Bird Season is upon us!!! Of course we jumped at the chance to buy one. We could partake in drink specials as well. As it turns out we made a reservation for Orange Blossom Country Club and went there for dinner tonight. When we arrived for our reservation we were greeted and seated at our awaiting table. On the way to the table the hostess told us that the loyalty card could not longer be used for reservations but instead we could call on our way to the restaurant and let them know we were coming. We will not be guaranteed a table but instead we may have a shorter wait upon arrival. Seems that now that Fred has our money the rules have changed. It seems to be a bait and switch to me. Has anyone else experienced this change??

Anyone else have a similar problem?

[memason]

If you go to their website, you will find there's a lot of "fine" print associated with those loyalty cards. For instance, to receive the $15 visit reward, you have to go to one of the restaurants 20 times in in month. The month (and visit frequency) starts over at the first of every month. So, you would have to visit one of the 5 locations 5 times per week, roughly. Two visits to the same restaurant on the same doesn't count...has to be two different locations.

Here are the FAQ's for the cards:

Loyal Tee Rewards

[Lovey2]

I think it's crazy! They are Villages CC's and we are already card carrying Villagers...enough said. What's next? Loyalty cards for the Rec Centers or pickle ball courts? I get that this time of year it's hard to get seated when we'd like, but that's the nature of the beast. I would never pay them for "call ahead" seating. There are plenty of other good places to eat. My opinion.

[Lovey2]

Originally Posted by Lovey2

I think it's crazy! They are Villages CC's and we are already card carrying Villagers...enough said. What's next? Loyalty cards for the Rec Centers or pickle ball courts? I get that this time of year it's hard to get seated when we'd like, but that's the nature of the beast. I would never pay them for "call ahead" seating. There are plenty of other good places to eat. My opinion.

Oh...didn't realize there were other "perks" involved. Still, it doesn't sound like there is enough value in it to interest me.

[keithwand]

40 meals a month for a $50.00 credit?
How about an assigned parking space for chump of the month!

[jim1941]

Also....In order for the visit to count, you must spend at least $10.

[Challenger]

"Caveat Emptor"

[TheVillageChicken]

Originally Posted by memason

If you go to their website, you will find there's a lot of "fine" print associated with those loyalty cards. For instance, to receive the $15 visit reward, you have to go to one of the restaurants 20 times in in month. The month (and visit frequency) starts over at the first of every month. So, you would have to visit one of the 5 locations 5 times per week, roughly. Two visits to the same restaurant on the same doesn't count...has to be two different locations.

Here are the FAQ's for the cards:

Loyal Tee Rewards

Having read the FAQs, I am actually insulted and will not patronize a single one of those establishments again as long as they are under the same management.

[Bogie Shooter]

Originally Posted by Lovey2

I think it's crazy! They are Villages CC's and we are already card carrying Villagers...enough said. What's next? Loyalty cards for the Rec Centers or pickle ball courts? I get that this time of year it's hard to get seated when we'd like, but that's the nature of the beast. I would never pay them for "call ahead" seating. There are plenty of other good places to eat. My opinion.

Why was this even mentioned?
The CC restaurants are private business's. It has nothing to do with the amenity's of Rec Centers or pickle ball courts.

[FlamingoFlo]

I read about the cards and decided the offer would not work for us but it sure won't stop me from going to the restaurants. It is a sales promo that you can choose to buy into or not.

[Sandtrap328]

Wow! I just read the FAQs of the LoyalTee card. No way am I going to a restaurant that often for such a chinchy reward. 20 times in one month for a $15 reward!! Ridiculous. And it is a $20 per year fee? Are you kidding me?

[Birdie Dreamer]

Originally Posted by FlamingoFlo

I read about the cards and decided the offer would not work for us but it sure won't stop me from going to the restaurants. It is a sales promo that you can choose to buy into or not.

One of the few non emotional factual responses. It's a Loyalty card. If you don't go to one of the establishments frequently, it's not for you. If you do, the drink specials alone can just about pay for the card in a month or two. Nothing wrong with the offer.

[TomOB]

I didn't buy the card because it didn't work for me. I did enjoy my meal. It certainly won't stop me from eating at these restaurants. I go at off peak times and frequently eat at the bar so reservations are not a problem. I don't have to go out to eat with my 25 best friends every night. What worries me is one person leasing 4 Country Clubs and a restaurant. If anything happens to him...