[TC_Arch]

Originally Posted by ccrider

Took my wife to dinner (her birthday) at Havana. Last time I was there was terrific. This time: started with a shrimp cocktail. Six very large shrimp, served rather quickly. We usually get a small plate to put the shrimp on after each bite. I had to ask the waiter for the plates. Usually, most restaurants will bring you glasses of water and the bread plate even before the waitress takes your order. Not here. Got our food in an acceptable amount of time. I had to ask for water and bread. These are gimmees in the rest. business. Doesn't sound like much, bit it was not what I expected. I had heard that Havana had righted the ship under it's new ownership. Better get out the life rafts, the ship is sinking (again). I can cross Havana of my list of good restaurants when I go out for dinner in the future.

We go there once a week and love it. The staff, and management, are extremely friendly and caring. The food is always excellent. The management is also open to suggestions. One of the few restaurants you can go to and actually SEE, as well as talk to, the OWNER. Havana is our favorite in TV.

[nick demis]

The main question I would have is "how was the food"? Good food is our primary reason to go out to dinner.

[Garwood1]

Funny had dinner there Thursday, place was packed , service was great and food fantastic

[Eg_cruz]

Originally Posted by Garwood1

Funny had dinner there Thursday, place was packed , service was great and food fantastic

As it always does

[OhioBuckeye]

Originally Posted by ccrider

Took my wife to dinner (her birthday) at Havana. Last time I was there was terrific. This time: started with a shrimp cocktail. Six very large shrimp, served rather quickly. We usually get a small plate to put the shrimp on after each bite. I had to ask the waiter for the plates. Usually, most restaurants will bring you glasses of water and the bread plate even before the waitress takes your order. Not here. Got our food in an acceptable amount of time. I had to ask for water and bread. These are gimmees in the rest. business. Doesn't sound like much, bit it was not what I expected. I had heard that Havana had righted the ship under it's new ownership. Better get out the life rafts, the ship is sinking (again). I can cross Havana of my list of good restaurants when I go out for dinner in the future.

Well I think it’s only going to get worse & you can only make your own assumptions, but some of us know why! I’m sure Havana does it’s best for for they have & can afford.

[DrBrutyle109]

I’d worry more about the poor conditions on the course

[Duppman]

Management can't do anything they aren't aware of. Water has become in many places an ask to get If bread is part of their program you shouldn't have to ask for it. In my years (45+) in the business I would have welcomed the comments. It would be a teaching moment for the server, as I'm sure the gratuity was affected.

[shortstack]

I think that you are being petty. Why get riled up about bread and water. Instead enjoy the time with your wife on her birthday. We love Havanna, their food and their staff. Management bends over backwards to accommodate their patrons.

[nhtexasrn]

How was the food? I've always enjoyed eating there.

[Luckytwo]

I was in Havana restaurant many times. The food and service was excellent.

[boatorgolf]

I personally think it is one of the best here... Good food, good service, very friendly atmosphere. Usually packed so others agree

[kendi]

Originally Posted by ccrider

Took my wife to dinner (her birthday) at Havana. Last time I was there was terrific. This time: started with a shrimp cocktail. Six very large shrimp, served rather quickly. We usually get a small plate to put the shrimp on after each bite. I had to ask the waiter for the plates. Usually, most restaurants will bring you glasses of water and the bread plate even before the waitress takes your order. Not here. Got our food in an acceptable amount of time. I had to ask for water and bread. These are gimmees in the rest. business. Doesn't sound like much, bit it was not what I expected. I had heard that Havana had righted the ship under it's new ownership. Better get out the life rafts, the ship is sinking (again). I can cross Havana of my list of good restaurants when I go out for dinner in the future.

It’s really not fair to bash a restaurant especially on social media based on one experience. Especially when past experiences have been good. It’s so easy to get spoiled when living in TV

[Mardarlowe]

Packed every night. Never had a bad experience there.

[Hape2Bhr]

Originally Posted by Garwood1

Funny had dinner there Thursday, place was packed , service was great and food fantastic

And we did the same Friday nite...our experience was like yours. Waitress was very attentive and two different managers stopped by our table three times.

[yanksansky]

Originally Posted by ccrider

Took my wife to dinner (her birthday) at Havana. Last time I was there was terrific. This time: started with a shrimp cocktail. Six very large shrimp, served rather quickly. We usually get a small plate to put the shrimp on after each bite. I had to ask the waiter for the plates. Usually, most restaurants will bring you glasses of water and the bread plate even before the waitress takes your order. Not here. Got our food in an acceptable amount of time. I had to ask for water and bread. These are gimmees in the rest. business. Doesn't sound like much, bit it was not what I expected. I had heard that Havana had righted the ship under it's new ownership. Better get out the life rafts, the ship is sinking (again). I can cross Havana of my list of good restaurants when I go out for dinner in the future.

Totally disagree. We love Havana as do most of our friends. Our server was great.