[jimkerr]

I’m a huge burger fan. I don’t expect a lot of Johnny Rockets but if it was undercooked, why not take it back?

I’m on a quest for the best burger in TV but it’s tough! I have to laugh when people recommend Five Guys.

[Singerlady]

Originally Posted by DDgolfer54

Went there after golf today and was very disappointed with both the service and the food.

Cheeseburger was undercooked. Spoke to the Owner and he was not fazed at all.

When an Owner is not concerned about undercooked food being served than who is?

Best to stay away from there and get a great cheeseburger from the food truck at Edna’s!

Yes, undercooked food is an issue. My husband and I were there Saturday. We waited an hour and a half for our food. We were in a hurry to go nowhere....so, no problem. The manager said they are greatly understaffed. She has job posts out there. It she is not getting any hits. Blames it on the unemployment money being doled out which is probably more than what that job would pay. Sad.

[talonip]

Here we go again. Scratch biscuits and now burgers. Have a great day.

[Fenster]

Originally Posted by DDgolfer54

Went there after golf today and was very disappointed with both the service and the food.

Cheeseburger was undercooked. Spoke to the Owner and he was not fazed at all.

When an Owner is not concerned about undercooked food being served than who is?

Best to stay away from there and get a great cheeseburger from the food truck at Edna’s!

You have to expect low quality at fast food places. That’s why I don’t go there. Same with Edna’s. The food is horrible there.

[DeanFL]

Originally Posted by kendi

OMG. Another ridiculous complaint. Don’t really care about your undercooked burger. Shameful to bash a restaurant on social media for such a petty issue.

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THIS comment, plus others on this Thread, and other "restaurant issue" Threads... is the MAIN reason why I would never post a "restaurant issue" on ToTV. Because so many behind that keyboard will pick YOU clean for posting what you just did.

I would ONLY post a "restaurant issue" if a group of us went somewhere and someone died of food poisoning. Or the server swore and spit on us. Or there was a live spider in our burger.

Even THEN, I would think twice.

OMG folks...
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[Sgb1959]

Originally Posted by DDgolfer54

Went there after golf today and was very disappointed with both the service and the food.

Cheeseburger was undercooked. Spoke to the Owner and he was not fazed at all.

When an Owner is not concerned about undercooked food being served than who is?

Best to stay away from there and get a great cheeseburger from the food truck at Edna’s!

Our group of four had same experience - undercooked 'original' burger - a couple weeks ago.

[Petersweeney]

Dam I’m hungry

[wbarry63]

I had the same experience last night. We waited about an hour for a double cheeseburger and a half hour for Vanilla shake. The owner didn't seem to concerned said this isn't a 10 minute burger joint.

[tophcfa]

We called in a lunch take out order there last week and were told to pick it up in 20-25 minutes. We showed up 30 minutes later, just to be sure the order would be ready, and they had not even begun to cook our meal yet. We walked out. Lesson learned, if you want a decent fast food burger in a reasonable time frame, go to Wendy’s.

[Leadbone1]

Originally Posted by DDgolfer54

Went there after golf today and was very disappointed with both the service and the food.

Cheeseburger was undercooked. Spoke to the Owner and he was not fazed at all.

When an Owner is not concerned about undercooked food being served than who is?

Best to stay away from there and get a great cheeseburger from the food truck at Edna’s!

Under cooked food? Obviously that means the burger was done just right. I can’t stand it when a restaurant decides to kill the meat twice. I’ll be going to Johnny Rockets for one of those good burgers thanks to your post! Burger done medium with lettuce tomato and mayonnaise thank you. 😛

[Stu from NYC]

I would not give much credence to one complaint on a thread like this but when I see so many it does appear this place is having problems.

We like the burgers at TooJays and will continue to go there.

[Stu from NYC]

When there is one complaint on a thread like this will not give it much credence but when there a bunch and management does not seem to care than obviously the place has problems.

We will continue to get burgers at TooJays.

oops double post

[GypsyRN]

Just go where you want...Geez stop with all the mindnumbing banter. Your preference for a burger or crab cake is "YOUR" decision, not anothers'. Personally, I've tried just about all the chessesteaks around TV and my favorite is at Firehouse Subs. Had a bad experience at Jonny Rocketts and I've never gone back. Square 1 has always been my favorite burger joint and I've never had a bad meal there in five years.

[OhioBuckeye]

Originally Posted by DDgolfer54

Went there after golf today and was very disappointed with both the service and the food.

Cheeseburger was undercooked. Spoke to the Owner and he was not fazed at all.

When an Owner is not concerned about undercooked food being served than who is?

Best to stay away from there and get a great cheeseburger from the food truck at Edna’s!

We recently visit Johnny Rockets & DDgolfer54 is exactly right it’s not the 50’s burger joint like it’s suppose to be. They keep doing what they’re doing, they’ll be the next one to close. Service & food quality is terrible. They have a prime location & management is screwing it up!

[LucyP]

I went the other day their AC was not working from waitress be on going problem. Burger was under cook. They are having issues.