[jdsl1998]

We live in Hadley. Our post box key is not able to turn. I tried the Wildwood post office phone number in our phonebook but got a fax machine. Do you have the phone number I should call? Thank you.

[KathieI]

Morning, our postal service lady is named Stacy and she's usually there from 10am for about a hour or so. Try going there in person and maybe she can help. Or leave your number on her door and she'll call you back.

[zcaveman]

Originally Posted by jdsl1998

We live in Hadley. Our post box key is not able to turn. I tried the Wildwood post office phone number in our phonebook but got a fax machine. Do you have the phone number I should call? Thank you.

A piece of mail might be jammed behind the lever mechanism. Why don't you go down to the mailstop when the carrier is there and see if she can check for a jam.

[dfn8tly]

Before I moved down I had some questions regarding fowardinig and placing a mail hold. I was told to call the Lady Lake P.O. which I did and they were very helpful.

[red tail]

the people at the mailstops are vendors. if you need new keys or postal services you need to to to the post office.

[BigLew]

Originally Posted by red tail

the people at the mailstops are vendors. if you need new keys or postal services you need to to to the post office.

I believe they meant go down to the mailboxes while the mail carrier is there, not to one of the commercial 'pack and ship' type places.

[dfn8tly]

There are no "mail carriers" at the postal stations. These are contract personnel who work for a company other than USPS. They are not like a retail shop either and unless the problem is a jammed piece of paper in the box, as someone previously suggested, it's highly unlikely they can help you. Go ahead and give them a try if you wish. Perhaps they can at least tell you who to contact.

[islandgal]

753-3888

[jdsl1998]

Thank you all for your advice. I was able to get in touch with someone within hours thanks to this site. HINT: She told me to try WD40 before we goto the expense of having a new lock.....YAHOO, it worked. So all is well....thank you again.

[zcaveman]

I WD-40 my lock and the locks around me once a year. They get a terrible beating from the rain.

[HMLRHT1]

As a current letter carrier with the USPS I highly recommend using silicone spray rather than WD-40. WD -40 will gum up after awhile were as silicone spray does not. Dry silicone spray powder is even better to use.