Any experience with Toyota dealer service dept? Any experience with Toyota dealer service dept? - Page 2 - Talk of The Villages Florida

Any experience with Toyota dealer service dept?

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  #16  
Old 08-09-2011, 07:12 AM
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I have a Prius. I went to Phillips for an oil change, just because my NY dealership put the filter on so tight I could not get it off.
I'm picky about my oil changes, and usually do them myself. I gave them STERN instructions that I wanted the new oil level 1/4" BELOW the top fill line, and if it was higher I was not leaving until it was right. I was nice....but firm.

They did it to my instructions, and they did NOT do what every Toyota dealership seems to try to do ...they did not try to sell me a cabin filter. I think they knew that us Prius owners can sometimes be a "do it yourself, finicky" bunch that many times know more about our wonderful Priuses then they do.

Watch that cabin filter trick. I heard of one dealership who shows everyone the same dirty filter, claiming they took it out of YOUR car......"Really, that came out of MY car..?..I just put a new one in last week myself...Hmmmm."

Frank
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  #17  
Old 08-09-2011, 11:32 AM
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I have a Lexus, I've heard the closest dealer is in Orlando but you could take the car to a Toyota dealer - any Lexus owners out there?
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Old 08-09-2011, 11:43 AM
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Originally Posted by Bill-n-Brillo View Post
Good deal!! Glad it worked out for you!

Bill
Thank-you. It came out all right . I just had a little trouble putting the glove compartment back on. After wifey came to the rescue with a flashlight I seen what the problem was. I didn't seat the hinges on the bottom right. But I saved plenty of bucks for a few minutes work and I have 4 left for my future replacements. Great deal!!!
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Old 08-09-2011, 12:01 PM
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Hi Bill,

I'm a Toyota owner and a do-it-yourself... if by do it yourself you mean taking it yourself to the dealer.

Just kidding, thanks for the tip.
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Old 08-09-2011, 12:35 PM
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Hi Bill,

I'm a Toyota owner and a do-it-yourself... if by do it yourself you mean taking it yourself to the dealer. .......
Heck, p - I thought you'd be having THEM come to pick it up from you!!!

Bill
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Old 08-09-2011, 12:38 PM
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Well, I have an appt tomorrow morning with Phillips .... thanks for all the feedback here.

I already got dinged for a cabin air filter by the Texaco Express Lube joint in Summerfield 2 years ago .... never again will I go to that place. So, I will be wary of dealer's suggestion to replace air filter.
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  #22  
Old 08-09-2011, 12:41 PM
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My 2006 Sienna XLE has 56K mostly highway miles. After a routine oil change I was told that I need a new rack and pinion steering unit. I am still checking this out. Phillips is the dealer. I am trying to get a firm price before I get the work done. So far I don't have one.
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Old 08-09-2011, 01:25 PM
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Originally Posted by samhass View Post
My 2006 Sienna XLE has 56K mostly highway miles. After a routine oil change I was told that I need a new rack and pinion steering unit. I am still checking this out. Phillips is the dealer. I am trying to get a firm price before I get the work done. So far I don't have one.
A new rack and pinion steering unit? Really? I have never heard that one before. Keep us advised, please.
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Old 08-09-2011, 01:30 PM
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Hmmm, thanks for the heads up Sam. One of the things I want them to check out is an occasional squeaking in the steering as the wheel is returned back to straight from a turn.

Thanks to golf cart living, I only have 27K miles on my car and I bought a 7 year extended warranty, so, my intent is for them to only do warranty repairs.
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  #25  
Old 08-09-2011, 07:00 PM
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For the steering repair; Google secret recalls on 06 vans. My daughter had the transmission fail on her Rav4. She found out that there was a secret recall on Rav4 transmissions, but, she had to ask or it to have it done under the recall.
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Old 08-09-2011, 07:06 PM
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Quote:
Originally Posted by samhass View Post
My 2006 Sienna XLE has 56K mostly highway miles. After a routine oil change I was told that I need a new rack and pinion steering unit. I am still checking this out. Phillips is the dealer. I am trying to get a firm price before I get the work done. So far I don't have one.
Hmmm, I think I would rack up another (o)pinion.
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Old 08-09-2011, 07:26 PM
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Default Honest Auto Repairs at Vaughn's

Quote:
Originally Posted by samhass View Post
My 2006 Sienna XLE has 56K mostly highway miles. After a routine oil change I was told that I need a new rack and pinion steering unit. I am still checking this out. Phillips is the dealer. I am trying to get a firm price before I get the work done. So far I don't have one.
BEFORE you go anywhere else..... Stop in to see Vaugn at Quality Tire and Brake. Located at 216 CR466 in Lady Lake. Phone 352-753-8462. It is hard to reach them by phone. Just show up. On South side of CR466 about a half mile West of US Hwy441...He is honest and compassionate. His place looks like a auto recyle yard under the huge old Live Oak trees. Vaughn's place= No scams and No gimmicks.
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Old 08-09-2011, 07:27 PM
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Originally Posted by Pturner View Post
Hmmm, I think I would rack up another (o)pinion.
Did your mom drop you when you were little or something? How do you come up with some of these?

You are on top of your game today, girl!!!! I still say you should take your comedy routine out on the road...........

Bill
  #29  
Old 08-09-2011, 09:27 PM
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Quote:
Originally Posted by Bill-n-Brillo View Post
Did your mom drop you when you were little or something? How do you come up with some of these?

You are on top of your game today, girl!!!! I still say you should take your comedy routine out on the road...........

Bill
Bill, thanks. You're a regular riot yourself. Let's say you, Skyguy, GG and I do a gig for giggles.

Of course, we might outnumber the audience.
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Old 08-09-2011, 09:33 PM
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