[twoplanekid]

Originally Posted by KatieBon

I just switched from Groome to Village Airport Van, because the last time I had a flight delay, I couldn't get anyone on the phone at Groome to confirm I could get on their last van of the evening. VAV runs 24/7 and they have excellent communication. I'll admit, their vans are not as comfortable as Groome, but they do have door to door service. They are also planning to split their base of operations so they can cover the North/South areas separately, thus shorter times picking everyone up. Not sure when that's going to happen.

Groome just purchased Village Airport Van. So, what should I do now as we have always used Village Airport Van?

[Villager1234]

Groome left me stranded waiting for an airport ride
I almost missed my flight
I called Lyft
Groome refuses to give me a refund
They hang up phone when I call

[Villager1234]

Book Uber in advance
They take flight number, monitor it and will contact you when your plane lands
My flight was delayed and they were there for me
If you have 2 people it's cheaper than bus

[Normal]

Uber is the same price for us. But then it is me and my wife riding. They operate pretty much on demand though and give better service.

[tophcfa]

Originally Posted by twoplanekid

Groome just purchased Village Airport Van. So, what should I do now as we have always used Village Airport Van?

That’s not good news. Competition is a wonderful thing. Without it who’s going to keep Groome in check. Looks like you’re going to either have to use Groome’s home pickup service or hire a private driver.

[Rainger99]

Originally Posted by twoplanekid

Groome just purchased Village Airport Van. So, what should I do now as we have always used Village Airport Van?

Competition usually keeps prices low. I see a jump in prices!