[villagetinker]

Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

[Bill14564]

Originally Posted by villagetinker

Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

Haven't done this with Comcast but have done this with two other providers. Was concerned both times that email would stop but it keeps on working. Of course, we have now moved everything to our new address.

Doesn't tell you specifically about Comcast but there is some reason to believe it might work.

[tophcfa]

Years ago when I moved, Comcast wasn’t available at our new residence and I was going to lose my Comcast email account. I contacted my brother, who has Comcast, and we were able to change my email to his account so I could continue to use the same address.

[Joeint]

Change to Gmail or any other free email account and never worry about it again! I can't believe you have never changed to a free email. I think there's a way to forward your email to a new a new account

[Keefelane66]

It’s called number portability went into written law “ The Telecommunications Act of 1996 mandated that consumers had the right to keep their telephone number when changing Service Providers”. Works will cell providers, in home telephone services and voice over internet protocol like MagicJack
As far as internet “ As a former Xfinity customer, you can still use your Comcast.net email address if you logged into your account in the 90 days prior to disconnecting your service. Your email account will remain active as long as you access it at least once every nine months.”

[Michael G.]

Originally Posted by Joeint

Change to Gmail or any other free email account and never worry about it again! I can't believe you have never changed to a free email.

I also have Comcast (Infinity) but never used their e-mail account just for
this reason, incase I switch providers someday.

[asianthree]

Have spectrum, with active, iCloud, AOL, google. When we turned in our equipment with Comcast the account dropped off, 2 months later, I signed in and it reactivated..no idea why. Always used Comcast for those you won a car if you give us your email. My iCloud is for important emails. We could keep same phone number if we choose to switch.

Bonus leave junk e-mail with Comcast and switch everything else to new account.

[villagetinker]

I did the email switch when we moved here, in hind sight, going with comcast was a mistake. It took me 6 months to make the original change, and I was hoping to avoid this if possible, which is why I was asking if anyone was ABLE TO KEEP their comcast email after going to another cable provider.
I am aware that I will be able to keep the house phone number.

[Babubhat]

https://forums.xfinity.com/conversat...76231eba59344c

See responses at link. You should be able to forward comcast mail to gmail for convenience

have read the various support articles about keeping access to my Comcast email accounts after I cancel all my services, but I have a question:
All the support articles specifically say that in order to keep the email accounts (primary and secondary) active, "the email accounts must be accessed using the Xfinity Email website".

[Mleeja]

It is hard, or at least a pain in arse, to change email addresses. I have been with Comcast.net for at least 30 years. Changing financial institutions, doctors, libraries, Amazon, websites, friends, etc would be very time consuming. One doesn’t realize how tied you are to an email address until you want to change it.

[gobuck827]

Originally Posted by villagetinker

Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

Xfinity Email for Former Customers FAQs - Xfinity Support

[C. C. Rider]

Originally Posted by villagetinker

I did the email switch when we moved here, in hind sight, going with comcast was a mistake. It took me 6 months to make the original change, and I was hoping to avoid this if possible, which is why I was asking if anyone was ABLE TO KEEP their comcast email after going to another cable provider.
I am aware that I will be able to keep the house phone number.

Yes, I had Comcast about 15 to 20 years ago. Then I decided to switch to Google (gmail.com) for my email. So now I have Gmail for my main email account which I use 99% of the time, and I still have my Comcast email account which I check on occasionally. In fact, I set it up so that any email that comes to my Comcast account is automatically forwarded to my Gmail account.

BTW, it's easy-peasey to notify everyone after you switch your email address. Simply write out one email explaining that you have a new email account and send it to "Send to ALL" on your Contacts List. That should take care of sending it to everyone in your email address list.

[Salty Dog]

My friend hasn't had Comcast in years, but both his and his wife's email accounts still work.

Personally, I wouldn't take the chance. It could be canceled anytime and if you're like me, loosing your email account would be disastrous.

[Jhnidy]

Originally Posted by villagetinker

Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

I took the offer. I have a Gmail address so I can use anybody for my net. Overall I found the spectrum offer to be a good deal but I had to give up because the spectrum router would not support my smart home products. If you are not running any smart home stuff, you should be good. It does not hurt to try. I cancelled in less than a month and that kept the cost low.

[M2inOR]

I've been using email since the early '80s.

Learned early on that it is best to have an email address independent of your Internet provider. My first Internet provider changed the name of their company service, hence the first change. Had a company email that I had to change when I left the company. Then aol and CompuServe, both from dialup days.

So once it was possible, I got both my own domain and email based on my last name. Also got Gmail and Outlook addresses.

Gmail is the best for me, and able to harvest emails from all the previous emails addresses that still work.

Bottom line, for convenience, get an email address that is independent from your Internet provider. I never use my Spectrum, Comcast, Verizon, Frontier, or AT&T email addresses.