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  #31  
Old 08-17-2023, 07:34 AM
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Originally Posted by villagetinker View Post
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.
I went to Spectrum about two years ago they promised I could keep my Comcast phone number I was unable to. Yes I kept the email address. You also lose the village tv channels and I didn’t like the format. Stayed for two weeks went back to Comcast. Expensive but I think worth it
  #32  
Old 08-17-2023, 07:38 AM
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Originally Posted by mrf0151 View Post
Just called and was told Spectrum is not available just south of 466. Maybe it is just in areas south of 44?
I have Spectrum And I'm south of 466A and north of 44...
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  #33  
Old 08-17-2023, 07:46 AM
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Originally Posted by C. C. Rider View Post
... Simply write out one email explaining that you have a new email account and send it to "Send to ALL" on your Contacts List.
You want BCC to all.
Otherwise every contact will be listed in the TO field, and every contact will know all of your other contacts. Perhaps some contacts are more private than others.
  #34  
Old 08-17-2023, 07:46 AM
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Default Yes, you can keep your Comcast email

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Originally Posted by villagetinker View Post
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

Yes you will be able to keep your Comcast email without cost. We were a long time Comcast customer and when we moved Comcast wasn't an option and we went with Spectrum. Worried that we would have to change email, I contacted Comcast and they told us we can keep our email as long as we keep the account active. That was over 5 years ago and we haven't had any issues.
  #35  
Old 08-17-2023, 07:52 AM
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Call Comcast. I have found they will send you to the retention department and will match the spectrum offer.
  #36  
Old 08-17-2023, 07:53 AM
sara kallioinen sara kallioinen is offline
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I have a Comcast email address and have not had Comcast services for at least 15 years. I've had no problems with it at all.
  #37  
Old 08-17-2023, 07:56 AM
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Originally Posted by Jhnidy View Post
I took the offer. I have a Gmail address so I can use anybody for my net. Overall I found the spectrum offer to be a good deal but I had to give up because the spectrum router would not support my smart home products. If you are not running any smart home stuff, you should be good. It does not hurt to try. I cancelled in less than a month and that kept the cost low.
If the router didn't work with your home smart stuff, because it's 5g and your stuff is 2.4 g.... there's a workaround. I did it.
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  #38  
Old 08-17-2023, 07:56 AM
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This is exactly why I use yahoo as my email account, this way I don't have to worry each time I change my internet provider!
  #39  
Old 08-17-2023, 08:00 AM
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Originally Posted by Mistymom View Post
I also had a problem with Spectrum's router. It not only didn't run my smart home device, but I couldn't even get signal on my Lanai or garage for my cell phone.
Luckily I previously used Google wi-fi previously, so I pulled out my 3 pods and now get great connection throughout the house and yard.
None of the providers seem to care about smart home. Getting the devices hooked up to Xfinity was no fun and is still not working well. Yesterday I picked up a T-Mobile modem/router and am trying to connect my home devices.

So far all I've done is added the 2.4 SSID. But I am in no hurry. Would be nice if this works since the T-Mobile unit can be put anywhere.
  #40  
Old 08-17-2023, 08:01 AM
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Originally Posted by villagetinker View Post
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.
Dropped Comcast in December and email on comcast.net is still working.
  #41  
Old 08-17-2023, 08:02 AM
OrangeBlossomBaby OrangeBlossomBaby is offline
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Originally Posted by C. C. Rider View Post
Yes, I had Comcast about 15 to 20 years ago. Then I decided to switch to Google (gmail.com) for my email. So now I have Gmail for my main email account which I use 99% of the time, and I still have my Comcast email account which I check on occasionally. In fact, I set it up so that any email that comes to my Comcast account is automatically forwarded to my Gmail account.

BTW, it's easy-peasey to notify everyone after you switch your email address. Simply write out one email explaining that you have a new email account and send it to "Send to ALL" on your Contacts List. That should take care of sending it to everyone in your email address list.
I don't have a contacts list for e-mail. It keeps the spam down and eliminates any possible chance that my computer can be used by phishers to hack the contact list and send spam to everyone on it.

I only use my current comcast e-mail for my xfinity internet account. I use my old comcast e-mail for a small handful of things, which are easy to fix. All my store rewards accounts use a yahoo account, so if yahoo ever retires e-mail accounts, I won't care if those e-mails get lost, the rewards will still work.

Doctors, family e-mails, photos, businesses that I have actual accounts with (such as the pesticide guy) are all on a google account. My gaming stuff is split over two different google accounts. And I have a couple more for when a website requires that I submit an e-mail address in order to access the page.

I only have to keep track of two of those accounts; the rest, if the e-mail is retired, I don't have to care. That happened with my snet.net account; that WAS my primary e-mail for many years, since I worked for the phone company in the late 1990's into the 2000's. When they gave notice that they were retiring all snet e-mails, I went through the older in and out messages. Deleted everything I didn't care about. Then forwarded everything else to my main google account into a folder I created called "SNET EMAILS." That way I can reference them all whenever I need.

For the OP - you can keep your old e-mail until they retire the domain, as long as you use it every couple of months to keep it active. You can gradually use a more generic domain such as gmail.com or outlook.com that isn't tied to a specific internet service. That way you can change services every month, or have two different internet services in two different states, and all the e-mail will still go to one place.

The e-mail address you create for your internet service is simply a function of internet services. But you don't have to use it.
  #42  
Old 08-17-2023, 08:04 AM
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What I found most interesting about this thread is the number of people who don’t use Gmail.
Best of luck to the OP’r , let us know if the temporary “discount” was worth it.
  #43  
Old 08-17-2023, 08:04 AM
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Yes I love spectrum less outages and no more crazy bills. We stream everything
  #44  
Old 08-17-2023, 08:35 AM
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I had him stop by last spring as well. He was very nice. Gave me his card. Called him and left him a message that I had questions and he never called back. Staying with Xfinity.
  #45  
Old 08-17-2023, 08:59 AM
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Quote:
Originally Posted by villagetinker View Post
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.
I moved on from Comcast 6 years ago. Still have my email account with them. Spectrum is fine, but streaming is by far better.
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