Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#16
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If you purchased and are using your own modem, watch your comcast bill carefully. I purchased my own modem and about a year later comcast started charging me $7.00 a month for a modem rental?????After weeks of no satisfaction with comcast customer service I filed a complaint with the Florida State consumer protection agency and surprisingly I soon got some action from comcast. It's a shame that one has to resort to that kind of action. I keep watching my bill nevertheless
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#17
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We have Comcast and own our own modem. We put our account on "away " status and when we later restarted service the billing automatically defaulted back to us renting the modem .I didn't notice it for several bills but another thread on TOTV suggested keeping an eye on your bill and charges and I checked. It took a few calls to get a credit and have it changed back to non rental.
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#18
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As I mentioned previously. I was also charged for a customer owned modem. However, I think it happened when I was finagling a better deal and was accidental on the reps part.
I watch my bill like a hawk. |
#19
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You need a DOCSIS 3.0 modem. There are many different brands. You can find them at Best Buy, Walmart, Amazon, even Ebay. When you get the modem call 1-800-COMCAST and tell them you've purchased your own modem. They'll walk you through the setup. As others have said, watch your bill. We get charged a modem rental fee from time to time, particularly when we activate our service from vacation mode.
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New York State, Alabama, South Carolina, Texas, Italy. |
#20
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Are these modems wireless. What do you have to do to make a wireless connection?
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#21
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You have to hook your cable modem up to a "wireless router". Best Buy has them
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#22
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What model of modem do you use for Century Link - where do you buy it? This is all new to me - any info would be helpful - thanks.
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#23
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What is the best price for home phone, tv and internet via Century Link?
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#24
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I am a little confused . My Comcast bill shows an $8.00 fee for Voice/Data Modem . Is that the same thing that you all are talking about ? If so then what would I replace it with.
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#25
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Here again is a link to Comcast approved modems.
I found the best price on Amazon. However, if you are unclear what to buy still, then you may want to go to Best Buy and ask for help. XFINITY Internet Approved Devices |
#26
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As I understand it there is no advantage in buying a new latest and greatest router? btk |
#27
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I have the same router, works fine!
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#28
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HELP. After reading ALL your messages I purchased an Arris TG52g52 voice modem that is certified by Comcast . I spoke to 3 different people yesterday and none of them could get my phone to activate. Internet was OK. They are sending out a tech person today to look at it but I don't know what he can do but charge me a house call . Has anyone gone through this Comcast and what did you do to fix it.
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Closed Thread |
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