[cphague]

Before blaming the provider, make sure you do not have an issue with the equipment in your home. The speed posted by these companies are normally what is coming into your house...not what most get when using their old PC's, tablets, old laptops, etc.

1 - When you check speeds, if you just check from your browser over wi-fi, that speed may be slower due to your issues with wi-fi in your house and wi-fi being inherently slower than what is on the cable coming into your house (unless you use wi-fi 6 and have all wi-fi 6 compatible connectivity points). If you check from a PC directly hooked up to the wi-fi router with an old NIC card that is incapable of high speeds, then that could be your slowdown point.
2 - If you know how, log into your wi-fi router or wi-fi router app and run the test from there. That normally will run the speed test from your wi-fi router. Again, if you have a router not capable of the speeds you are paying for, it might be your bottleneck.

Think of it this way, your car may be capable of going 120 mph. But you won't get that speed driving on hairpin curves, up and down mountain passes. You will get that on a straight, flat stretch of road.

One thing to consider, most people are buying more Internet speed than they need because we all have been told that will fix all of our problems. Unless you are streaming 4K all the time while trying to view videos on your laptop while the kids are online gaming all the time, you likely just need to upgrade your wi-fi router and cable modem (buy them and save on the monthly rent). Check your speed coming in the house from there, make sure it is what you are paying for and then start figuring out the bottlenecks...does that TV need to be on all day long type of issues.

Also, for those who want to not rent their modem and wi-fi, first consider if you want to support your own equipment and update it. Some automatically update while others you need to apply firmware updates and patches on your own. Are you comfortable doing that? If you rent, it is on the provider to update their device's software...and they normally do that.

Anyway, make sure the equipment in your house can handle the Internet speeds you are paying for. Make sure you actually need the speed you are paying for and not trying to speed up your devices that are incapable of handling the speed.

[ScottGo]

Are you allowed to have an antenna, like before cable? We were in Safety Harbor( Tampa bay) and just had internet no cable. Sling worked out great

[amexsbow]

All of the coax cable internet providers have the same problem. Think of a large pipe as the connection for your area. The more people who open the tap the slower the flow.
The same goes for your home wifi. The more devices on your wifi the slower the flow. TV, mobile phone, ipad, other wifi devices. Each one will require some data stream and reduce the total available from your wifi router.

[Skip]

Originally Posted by nlappa

When I did the test, I got the following results: ping 32ms, download 476.86 mbps and upload 23.57 mbps. I’m not sure which one should be compared to the 300 mbps.

Great numbers. Ping is usually about 24ms (lower is better) but it depends on how close the server is to you. The Villages server is the closest to us. My speed is 239mbps (23 ms ping) and I'm ethernet connected to my router not wifi connected. Wanna trade?

You have more than you need. Two people streaming at the same time: 150mbps is plenty.

Skip

[cphague]

I agree. That is where you want to get a cable modem that has the correct speed ability, but also has a multiple channel capabilities. Then the modem switches between the channels automatically making sure you remain on the least congested channel...I know...I'm simplifying what it does...

[detch]

Originally Posted by Topspinmo

Dumped Comcast and ATT smartest decision I’ve made here in villages.

Who is your internet service with?

[WelchNH]

Originally Posted by Topspinmo

Dumped Comcast and ATT smartest decision I’ve made here in villages.

Not sure what you meant "Dumped Comcast and ATT". What do you use now?

[detch]

Originally Posted by Fenster

I had Comcast/Xfinity. It is absolutely a rip off. Would not recommend them at all!

At the two year mark, they jumped up the prices, the telephone agents are terrible (they are very difficult to understand and they give out incorrect information) and their new service, Flex, is the worst! In my opinion.

With what company did you replace Comcast?

[DonnaNi4os]

Originally Posted by Fenster

I had Comcast/Xfinity. It is absolutely a rip off. Would not recommend them at all!

At the two year mark, they jumped up the prices, the telephone agents are terrible (they are very difficult to understand and they give out incorrect information) and their new service, Flex, is the worst! In my opinion.

My recommendation to everyone with a contract for cable is to find out the date your contract is up. Then mark your calendar. The prices we are given includes their “discount packages” which expire at the end of the contract. Then you could see an increase of over $100! Renegotiate your contract prior to that date and they will work with you. Once your contract renews, you are stuck. I began with CenturyLink which was a nightmare. I currently have XFinity (Comcast) and found that they do not raise my bill every month like CL did. I wish Verizon’s FIOS was available here. It was THE best service I have ever had.

[Samcat13]

Your connection is great.
Based on your current download speed of 466.685 Mbps, we expect you’ll have a high-performance gaming experience on Stadia. Go back to the Google Store.

First I have my own modem. It's a Netgear 1900 high speed modem. Cost $199.00
I've had it for 2 years. I would have paid Comcast $240.00 to rent there junk.
I pay for just 300 blast service. No TV with Comcast. I range between 350 and 470 most of the time. The wife has Directv at over $200 a month And I stream my tv needs for under $25.00 a month. As you can see a have no problem with Comcast. Now Directv is a different story.

[cphague]

Originally Posted by DonnaNi4os

My recommendation to everyone with a contract for cable is to find out the date your contract is up. Then mark your calendar. The prices we are given includes their “discount packages” which expire at the end of the contract. Then you could see an increase of over $100! Renegotiate your contract prior to that date and they will work with you. Once your contract renews, you are stuck. I began with CenturyLink which was a nightmare. I currently have XFinity (Comcast) and found that they do not raise my bill every month like CL did. I wish Verizon’s FIOS was available here. It was THE best service I have ever had.

I agree, however, my experience with Comcast is that once they raise your rate athe end of your special pricing, you are not stuck; they will put you on a better plan if you contact them. It is just better for your wallet if you do it prior to the price increase.

[butlerperkins@gmail.com]

2021 0311 Thursday @ 11:19
FYI
For years Xfinity/Comcast informed me (in Maryland) that Speedtest should be done using ethernet cabling. IOW, when using Speedtest on your phone (which is wireless) there would be an anticipated degradation of the upload and download speeds (and presumably ping).

[whitevibe]

Any Lady Lake subscribers? showing not yet available ...

[stebooo]

How do you check the speed?

[bobchap]

If you have the name and model number of the old modem do an internet search and see what the old modem was really capable of providing. If when they switched you over to the faster service and if they should have replaced the modem at the time, I feel they owe you a refund. However, if the old modem was capable of the faster service and something else prevented you form getting the faster speed, then at that point I don't think they owe you a refund. That is why you need to test your internet speed on a regular basis.