[RoadToad]

Originally Posted by Laurel Maryland

Purchase your own modem/router. Comcast sometimes tries to dial-back your speed in times of high demand. If you own your own modem/router, they can't do that and you always get the speed you paid for.

It's my understanding that the current DOCSIS protocol provides the means for speed control of the employing device (Active Queue Management).

Meant to facilitate speed boost, it also allows Throttling if used as such.
Your DOCSIC 3.x device is thereby controllable.


The intent of DOCSIS is to allow network operators (ISP providers) to Manage (regulate) data flow.

Google it..

[arickis]

Sometimes for an unknown reason, the modem seems to reset to a very slow speed. Xfinity/Comcast allows you to go online and reset your modem. This has worked for me in the past. Modem speed jumped from 25mps to over 100+.

[retiredguy123]

Originally Posted by Laurel Maryland

Purchase your own modem/router. Comcast sometimes tries to dial-back your speed in times of high demand. If you own your own modem/router, they can't do that and you always get the speed you paid for.

How do you know this? It seems like, if Xfinity can control modems connected to their cable that they could control any modem whether they own it or you own it.

[richl]

what make & models did you buy?

[Janie123]

Originally Posted by johndar

Fellow Villagers,
Many of you like myself have Comcast as our tv and internet provider. Also many of us are paying extra to Comcast for their Blast internet service, which provides speeds up to 300 mbps. I recently tested my internet speed and found out to my amazement that I was only getting 36 mbps. I called Comcast Internet repair and was told by their technical support person that my Comcast supplied modem was capped at 100 mbps. The Comcast technical support person arranged for a Comcast installer to replace my modem with a new up to date Comcast modem. Once this was completed my internet speed went from 36 mbps to 237 mbps. I called Comcast customer support and asked for a refund for the price of my monthly Blast service back to when it was installed. They refused a refund so I filed an FCC complaint, which is easy to do online. A Comcast senior customer service representative called me and said that their own internet technical support person was wrong about the modern being capped at 100 mbps. But she could not and would not admit or explain why my internet speed increased from 36 mbps to 237 mbps. Something is very wrong here and I believe Comcast does not want the expense to change out these old modems for new a new one unless the customer complains. I encourage all Comcast internet customers to check the speed of their service, which is free and if it is ridiculously slow like mine was to insist on a new modem and ask for a refund and if denied go and file an FCC complaint. If the FCC sees enough of these complaints and there is enough public exposure then Comcast maybe forced to do the right thing by its customers. I have included pictures of my old Comcast modem.

I use CenturyLink and get 1 TB speeds... $65 a month

[Shutterbug]

Originally Posted by johndar

Fellow Villagers,
Many of you like myself have Comcast as our tv and internet provider. Also many of us are paying extra to Comcast for their Blast internet service, which provides speeds up to 300 mbps. I recently tested my internet speed and found out to my amazement that I was only getting 36 mbps. I called Comcast Internet repair and was told by their technical support person that my Comcast supplied modem was capped at 100 mbps. The Comcast technical support person arranged for a Comcast installer to replace my modem with a new up to date Comcast modem. Once this was completed my internet speed went from 36 mbps to 237 mbps. I called Comcast customer support and asked for a refund for the price of my monthly Blast service back to when it was installed. They refused a refund so I filed an FCC complaint, which is easy to do online. A Comcast senior customer service representative called me and said that their own internet technical support person was wrong about the modern being capped at 100 mbps. But she could not and would not admit or explain why my internet speed increased from 36 mbps to 237 mbps. Something is very wrong here and I believe Comcast does not want the expense to change out these old modems for new a new one unless the customer complains. I encourage all Comcast internet customers to check the speed of their service, which is free and if it is ridiculously slow like mine was to insist on a new modem and ask for a refund and if denied go and file an FCC complaint. If the FCC sees enough of these complaints and there is enough public exposure then Comcast maybe forced to do the right thing by its customers. I have included pictures of my old Comcast modem.

I have internet only with Comcast and I bought my own Router/Modem from Best buy. I get 475 mbps with ethernet connection to my computer and close to 300 mbps with wireless connection to my television.

[Tmarkwald]

Originally Posted by retiredguy123

How do you know this? It seems like, if Xfinity can control modems connected to their cable that they could control any modem whether they own it or you own it.

Yes they can certainly control your modem. That's their end of the system.

[Greyson]

Where can I turn in my Comcast equipment in the Villages?

[Priebehouse]

I learned a long time ago that it just is not worth the "rental" of their modem/router. We replaced 4 within three months. Most of them are refurbished junk and unreliable. It is best for you to go to Best Buy or wherever you purchase reliable electronics and get a good quality modem/router. Believe me, it has been the best move we ever made. The only problem now is Comcast internet has been having outages the past few days...

[CoachKandSportsguy]

Originally Posted by cphague

Before blaming the provider, make sure you do not have an issue with the equipment in your home. The speed posted by these companies are normally what is coming into your house...not what most get when using their old PC's, tablets, old laptops, etc.

1 - When you check speeds, if you just check from your browser over wi-fi, that speed may be slower due to your issues with wi-fi in your house and wi-fi being inherently slower than what is on the cable coming into your house (unless you use wi-fi 6 and have all wi-fi 6 compatible connectivity points). If you check from a PC directly hooked up to the wi-fi router with an old NIC card that is incapable of high speeds, then that could be your slowdown point.
2 - If you know how, log into your wi-fi router or wi-fi router app and run the test from there. That normally will run the speed test from your wi-fi router. Again, if you have a router not capable of the speeds you are paying for, it might be your bottleneck.

Anyway, make sure the equipment in your house can handle the Internet speeds you are paying for. Make sure you actually need the speed you are paying for and not trying to speed up your devices that are incapable of handling the speed.

All TRUE, TRUE TRUE

and yes, manufactures make alot of plug and play, but maximizing throughput with different options, and different requirements and equipment makes a bit of throughput knowledge a bit more than plug and play.

All items in a modern high speed in home network needs to have 10/100/1000 gigabyte capacity. that means your laptop, your computer, the switches, the modems the router and the wifi. Otherwise, you won't get the 100+ rated speeds. . .

sportsguy

[4pocketz]

Use Firestick it’s FREE TV

[4pocketz]

I’m a NEW resident and I have a question about the trash pickups. Are trash cans supplied or do you just place trash bags out?
As far as Comcast, those complaints are disturbing to hear. Comcast is the BEST up north!

[jedalton]

Originally Posted by johndar

Fellow Villagers,
Many of you like myself have Comcast as our tv and internet provider. Also many of us are paying extra to Comcast for their Blast internet service, which provides speeds up to 300 mbps. I recently tested my internet speed and found out to my amazement that I was only getting 36 mbps. I called Comcast Internet repair and was told by their technical support person that my Comcast supplied modem was capped at 100 mbps. The Comcast technical support person arranged for a Comcast installer to replace my modem with a new up to date Comcast modem. Once this was completed my internet speed went from 36 mbps to 237 mbps. I called Comcast customer support and asked for a refund for the price of my monthly Blast service back to when it was installed. They refused a refund so I filed an FCC complaint, which is easy to do online. A Comcast senior customer service representative called me and said that their own internet technical support person was wrong about the modern being capped at 100 mbps. But she could not and would not admit or explain why my internet speed increased from 36 mbps to 237 mbps. Something is very wrong here and I believe Comcast does not want the expense to change out these old modems for new a new one unless the customer complains. I encourage all Comcast internet customers to check the speed of their service, which is free and if it is ridiculously slow like mine was to insist on a new modem and ask for a refund and if denied go and file an FCC complaint. If the FCC sees enough of these complaints and there is enough public exposure then Comcast maybe forced to do the right thing by its customers. I have included pictures of my old Comcast modem.

1st cut the cable with a 4-K firestick and good streaming service. 2nd buy your own modem and save the $12-15/mth that comcast charges. you can get over 5,000 channels for under $20/mth. I just renewed my comcast internet service last month. got 400Mbs for $50/mth plus taxes and fees = $60/mth. PM, call or text me if your interested. 757.748.6060
fast Eddie the villages firestick guy.

[retiredguy123]

Originally Posted by 4pocketz

I’m a NEW resident and I have a question about the trash pickups. Are trash cans supplied or do you just place trash bags out?
As far as Comcast, those complaints are disturbing to hear. Comcast is the BEST up north!

Trash cans are not allowed in most of The Villages.

[jedalton]

go to Speedtest by Ookla - The Global Broadband Speed Test