[jimdecastro]

Originally Posted by Mccoygl

I want to register a complaint about the recent deliveries of The Daily Sun in my neighborhood in Newell. Over the past few rainy days none of the papers have been double bagged and are often soaked and unusable. I phoned the publisher this morning to complain and was told they had no way to redeliver my paper, and while they did credit me for the day, I consider this the same as no delivery at all. I was told that they had recently changed delivery agents here in March, which is about when I started getting half my papers delivered into the yard where they are often soaked by the sprinkler system. I was also told that on rainy days they are required to double bagged the papers, but this has not happened in recent weeks. I went to the Daily Sun website to register a complaint and discovered that they have a list of complaints that can be submitted, but I found no way to report this one. So I am describing the problem here in the hope that The Daily Sun will take some corrective action regarding their new delivery lady in the Newell area.

I am in Newell too and have several issues. Go to the Newell FB page and message me - or send one here.

[thelegges]

Originally Posted by Bogie Shooter

And another newbie checks in…….

So offering advice to warn those who are new Not to join this site? I will say in 2008 to 2020 rarely was one berated for venting, asking for information, or just needed a word of encouragement. That’s all changed since 2021, far less new posters, a definite loss of long time posters.

How times have changed, unless you meant to hold a Sheldon sign. Then I apologize.

[vintageogauge]

Originally Posted by charlie1

Complaining to everyone will not help! Waste of not only yours but everyone else's time that reads this!

Wrong, not a waste of time and it does help as there is advice to be given. In my case I had the same problem and every day my paper was on the lawn getting wet from sprinklers instead of in my driveway. I called and explained, didn't help, 4 days later called again, didn't help, 4 days later called again and this time it helped, no more wet papers. Also keep in mind that the delivery people come and go sometimes several times a year so you have to get them trained on how to deliver your paper.

[Veracity]

Originally Posted by Taltarzac725

I often run out and try to grab the paper soon after they deliver it . Have to get up to pee anyway but do have to put on some pants .

Too much information!

[Bilyclub]

I always like to hear what’s going on in Leesburg.

[Raywatkins]

On a couple of mornings recently we got rain when it wasn’t expected. Our papers were not double bagged. But on days when we were expected to have rain they have always been double bagged - even if it didn’t actually rain. Annoying - but that’s Mother Nature.

[JC and John]

Originally Posted by Cuervo

I have a question: I take trips every now and then to return to find a newspaper thrown on my driveway.
How do I put a stop to this?
It's like putting a welcome mat out, I'm not home please break in and take what you want.

When we go out of town, on a trip, we call the Daily Sun and ask for a vacation stop. You will give them a start date and a date to return service. We have been doing this for several years with no problem. I don’t have the phone number readily available but I believe it is the circulation desk. Hope this helps.

[Lancer]

We had the same problem, either by the sprinklers or rain. Called and the person basically said there was nothing he could do. We canceled and haven’t missed it.

[CarlR33]

Originally Posted by Cuervo

I have a question: I take trips every now and then to return to find a newspaper thrown on my driveway.
How do I put a stop to this?
It's like putting a welcome mat out, I'm not home please break in and take what you want.

I think you are saying you are not a subscriber and you maybe talking about their super Saturday in which once a month they litter the community with everyone getting a paper unless you call them and opt out (which is silly of course since you did not request one and as you say a red flag on your driveway for not being there). The Daily Sun Subscription Help Line is 352-751-7964 and for the POA you have to create an account on their website to opt out of forced delivery (stupid I know). Calling the Sun and registering with the POA is still no guarantee because if they have a new driver or sub driver on that “deliver to everyone” day guess what happens?

[Rodneysblue]

Originally Posted by Mccoygl

I want to register a complaint about the recent deliveries of The Daily Sun in my neighborhood in Newell. Over the past few rainy days none of the papers have been double bagged and are often soaked and unusable. I phoned the publisher this morning to complain and was told they had no way to redeliver my paper, and while they did credit me for the day, I consider this the same as no delivery at all. I was told that they had recently changed delivery agents here in March, which is about when I started getting half my papers delivered into the yard where they are often soaked by the sprinkler system. I was also told that on rainy days they are required to double bagged the papers, but this has not happened in recent weeks. I went to the Daily Sun website to register a complaint and discovered that they have a list of complaints that can be submitted, but I found no way to report this one. So I am describing the problem here in the hope that The Daily Sun will take some corrective action regarding their new delivery lady in the Newell area.

Never had a wet paper, of course our
Sprinkler is set well before delivery. That being said, even when it has poured rain it was always dry.

[thelegges]

Originally Posted by JC and John

When we go out of town, on a trip, we call the Daily Sun and ask for a vacation stop. You will give them a start date and a date to return service. We have been doing this for several years with no problem. I don’t have the phone number readily available but I believe it is the circulation desk. Hope this helps.

Daily Sun (352)753-1119. Happy to start or stop subscription. We actually had a One year subscription that last 3 years 27 days, because we were snowflakes. The very nice lady pointed out we had one the longest running One Year subscription to date.

[jjombrello]

On occasion, we have the same problem. Sometimes the paper's double bagged and sometimes not. We also have had several "no deliveries" and have had to call to get a paper. Depends on the carrier and how diligent they about doing their job.

[pdearmond]

Same here in Winifred…papers not double bagged and wet.

[Ignatz]

Originally Posted by CarlR33

…and for the POA you have to create an account on their website to opt out of forced delivery (stupid I know). Calling the Sun and registering with the POA is still no guarantee because if they have a new driver or sub driver on that “deliver to everyone” day guess what happens?

After I finally figured out how to stop delivery of the poa rag, I see they are stopping driveway delivery as of September 2025.

[epratt]

You can go online and create a vacation stop. They will send a confirming email with the dates.