[coffeebean]

Our xfinity internet has been down for hours. Do you have internet with Xfinity? We have reset our modem a couple of times and still no internet.

EDIT…. Just realized I should have started this thread in the Non Villages Discussion.

[MartinSE]

Originally Posted by coffeebean

Our xfinity internet has been down for hours. Do you have internet with Xfinity? We have reset our modem a couple of times and still no internet.

EDIT…. Just realized I should have started this thread in the Non Villages Discussion.

Yup, we have Xfinity. It went down for a few minutes twice yesterday. It has been fine since then and is up now. We are in McClure

[Velvet]

Xfinity internet working right now at my Mallory Square home.

[villagetinker]

Ours has been working for hours since some interruptions last night at the height of the storm. I would suggest double checking all of the connections, just in case one loosened when you were rebooting. If you can contact Comcast by phone, you can have them test your equipment to see if it is working, assuming you are using Comcast equipment. If you are using your own modem, you are probably on your own.

[Mleeja]

Ours started working sometime this afternoon. I’ve been using Xfinity Stream for the past couple of days.

[asianthree]

No issues since 3 am this morning. Did you go to your online account to trouble shoot, if it does work Comcast will call you within 5 minutes and remotely fix it

[coffeebean]

Thanks to all for your replies. Seems our modem (our own equipment) was the problem but it is working now.

[Michael G.]

Originally Posted by villagetinker

Ours has been working for hours since some interruptions last night at the height of the storm. I would suggest double checking all of the connections, just in case one loosened when you were rebooting. If you can contact Comcast by phone, you can have them test your equipment to see if it is working, assuming you are using Comcast equipment. If you are using your own modem, you are probably on your own.

You can also reboot your system online on Comcast website if you own your modem or not.

Today's trouble was not your equipment, it was on their side.

[coffeebean]

Originally Posted by Michael G.

You can also reboot your system online on Comcast website if you own your modem or not.

Today's trouble was not your equipment, it was on their side.

I know my husband has done that before when we have gone off line. Thank you.

[BFISHER54]

We’ve been down since 6:30 this evening. Village of McClure.

[bowlingal]

no problems or issues with Comcast

[WingedFoot78]

I didn't lose mine at all. Did lose electric for about 3- 5 seconds Wednesday night here in Fernandina........TG!

[Taurus510]

Down this morning, Friday. Amazing, a little wind, a little rain, and internet has been spotty the whole time.

[rhood]

back on now

[CosmicTrucker]

Originally Posted by Taurus510

Down this morning, Friday. Amazing, a little wind, a little rain, and internet has been spotty the whole time.

Same here in Hawkins. I just noticed that I lost TV channels and internet at 06:50 on Friday. This is the same thing that was happening during the storm.

My contract is up in November, and I'm now seriously considering looking for a new service provider.

TV came back within a few minutes, but it's still a bit of a head-scratcher when it drops out. I end up checking and rechecking my equipment. I know sure as heck if I wasted my time calling Comcast would NEVER admit they are having the problem.