Ecobee thermostat not on this morning Ecobee thermostat not on this morning - Page 2 - Talk of The Villages Florida

Ecobee thermostat not on this morning

Reply
Thread Tools
  #16  
Old 07-11-2025, 06:32 AM
Rocksnap Rocksnap is offline
Senior Member
Join Date: Jun 2024
Posts: 396
Thanks: 994
Thanked 422 Times in 191 Posts
Default

Quote:
Originally Posted by Ham_and_Cheese View Post
Forgot to mention - we must have had a power outage over night - the microwave's clock needed to be reset. Neighbors reporting similar.

We do have the SECO surge protector on our meter...

It also blinked out for a second or two around 8:30am
.
If your house was built over the last 3? years, you already have a Code required surge protector on your electrical service panel, below the meter. The Ring is/was not needed.
  #17  
Old 07-11-2025, 06:37 AM
JRcorvette JRcorvette is offline
Veteran member
Join Date: Oct 2022
Posts: 584
Thanks: 610
Thanked 456 Times in 228 Posts
Default

Quote:
Originally Posted by Bill14564 View Post
A friend had a blank screen on their thermostat when their drain line filled and tripped the switch to stop the compressor. That might be a very quick thing for you to rule out.
Correct… that happened to me. Once I cleared it everything came back on but it takes about 10 minutes.
  #18  
Old 07-11-2025, 06:37 AM
Bill14564 Bill14564 is online now
Sage
Join Date: Nov 2020
Location: Village of Hillsborough
Posts: 7,248
Thanks: 2,247
Thanked 7,661 Times in 2,991 Posts
Default

Quote:
Originally Posted by retiredguy123 View Post
In The Villages, the condensation does drain downhill. I have never seem a pump used in The Villages. There is also an electronic float switch in the evaporation drain pan which is designed to shut down the HVAC system when the condensation drain is clogged. If you have an HVAC technician perform periodic maintenance, I would suggest that you require the technician to test the float switch for proper operation.
My float switch is at the top of the drain line, outside the air handler unit. The float is within clear plastic so I can see if there is any water present.

Are there systems where the float and the switch are within the air handler and not visible? If that was the case then it would be possible that the line outside the house is clear but a plug has formed within the unit where it would not be noticed.

A post above this mentioned no obvious clog but vacuuming the line corrected the issue. If the float was not visible then perhaps there was a clog above the flush-out connection on the drain line. The line would appear clear, flushing would not help, but vacuuming might dislodge the clog and fix the problem.
__________________
Why do people insist on making claims without looking them up first, do they really think no one will check? Proof by emphatic assertion rarely works.
Confirmation bias is real; I can find any number of articles that say so.


Victor, NY - Randallstown, MD - Yakima, WA - Stevensville, MD - Village of Hillsborough
  #19  
Old 07-11-2025, 06:51 AM
Andyb Andyb is offline
Senior Member
Join Date: Dec 2017
Posts: 331
Thanks: 85
Thanked 466 Times in 180 Posts
Default Thermostat out

Quote:
Originally Posted by Ham_and_Cheese View Post
Anyone else wake up to this treat this morning?

Completely blank screen, phone app can't connect, no breakers are tripped

Called TV Warranty dept and was told that multiple people have called in for this issue this morning

Will update thread once we find out what happened
.
Your drain line is clogged, overflow switch cut it off.
  #20  
Old 07-11-2025, 07:05 AM
Isinkdk Isinkdk is offline
Junior Member
Join Date: Feb 2022
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Default

It happened to me yesterday. I reset both breakers and the thermostat came back on. The A H or air handling breaker is the most important.
  #21  
Old 07-11-2025, 07:07 AM
retiredguy123 retiredguy123 is offline
Sage
Join Date: Feb 2016
Posts: 17,440
Thanks: 3,047
Thanked 16,615 Times in 6,565 Posts
Default

Quote:
Originally Posted by Bill14564 View Post
My float switch is at the top of the drain line, outside the air handler unit. The float is within clear plastic so I can see if there is any water present.

Are there systems where the float and the switch are within the air handler and not visible? If that was the case then it would be possible that the line outside the house is clear but a plug has formed within the unit where it would not be noticed.

A post above this mentioned no obvious clog but vacuuming the line corrected the issue. If the float was not visible then perhaps there was a clog above the flush-out connection on the drain line. The line would appear clear, flushing would not help, but vacuuming might dislodge the clog and fix the problem.
My float switch is also located outside of the air handler unit. But the only way to effectively test it is to block the drain line and to add water to the drain pan to see if the switch actually works and shuts down the system. If I were paying a company more than $100 per visit to inspect and maintain my system, I would expect the technician to do this periodically to verify that the float switch actually works.
  #22  
Old 07-11-2025, 07:45 AM
jrref jrref is offline
Gold member
Join Date: May 2021
Posts: 1,416
Thanks: 473
Thanked 854 Times in 456 Posts
Default

Quote:
Originally Posted by Rocksnap View Post
If your house was built over the last 3? years, you already have a Code required surge protector on your electrical service panel, below the meter. The Ring is/was not needed.
The Seco surge protector mainly protects you from power surges from the power utility and as such their warranty doesn't cover any devide that has an electronic chip installed. The Type-2 surge protection you are referring to in newly built homes protects you from induced surges from everything else. Unfortunately, these surge protectors are the bare mininum to meet the electrical code. You need both surge protectors and I would also call Lenhart or Pikes electric and have a whole house surge protector installed at the circuit breaker panel and at your HVAC and pool and Spa equipment in addition for the best protection.
  #23  
Old 07-11-2025, 07:48 AM
jrref jrref is offline
Gold member
Join Date: May 2021
Posts: 1,416
Thanks: 473
Thanked 854 Times in 456 Posts
Default

Quote:
Originally Posted by retiredguy123 View Post
My float switch is also located outside of the air handler unit. But the only way to effectively test it is to block the drain line and to add water to the drain pan to see if the switch actually works and shuts down the system. If I were paying a company more than $100 per visit to inspect and maintain my system, I would expect the technician to do this periodically to verify that the float switch actually works.
If your are careful, to test this switch, open it and you should see a ring or plunger. Move it up and your system should turn off. When you release it, your system will turn back on. Yes, as part of your maintenance the tech tests this overflow switch.
  #24  
Old 07-11-2025, 07:55 AM
retiredguy123 retiredguy123 is offline
Sage
Join Date: Feb 2016
Posts: 17,440
Thanks: 3,047
Thanked 16,615 Times in 6,565 Posts
Default

Quote:
Originally Posted by jrref View Post
The Seco surge protector mainly protects you from power surges from the power utility and as such their warranty doesn't cover any devide that has an electronic chip installed. The Type-2 surge protection you are referring to in newly built homes protects you from induced surges from everything else. Unfortunately, these surge protectors are the bare mininum to meet the electrical code. You need both surge protectors and I would also call Lenhart or Pikes electric and have a whole house surge protector installed at the circuit breaker panel and at your HVAC and pool and Spa equipment in addition for the best protection.
I would just add that none of these surge protector warranties will cover anything that is already covered by your homeowner's insurance. So, the only thing they will ever possibly pay for is your insurance deductible.
  #25  
Old 07-11-2025, 08:24 AM
Altavia Altavia is offline
Sage
Join Date: Jun 2019
Posts: 4,573
Thanks: 1,931
Thanked 3,511 Times in 1,681 Posts
Default

Here's an option to keep the drain line clean, especially if you're not around to do the monthly hot water flush.

iFLO | Home

Some microbiology geeking out:. The snot like slime in an HVAC system, is a biofilm (Zoogloea) that forms from a combination of dust, moisture, and microorganisms.

This was not a problem when the coils were copper since that material inhibits microbial growth. Copper is effective at very low concentrations.

Some options for adding copper to a system discussed here:

https://youtu.be/5VOffWjmWkk

Copper sulfate is often used in tablets or crystals placed in the drain pan but they only last a few months.

To avoid opening up the system, 1 oz of copper sulfate (fungicide) can be added to the drain after monthly flushing as a preventative to help deactivate/prevent any remaining mold in the drain line.

https://a.co/d/aGPNbrg
  #26  
Old 07-11-2025, 08:27 AM
BFISHER54 BFISHER54 is offline
Member
Join Date: Mar 2018
Posts: 37
Thanks: 12
Thanked 11 Times in 9 Posts
Default

Try turning the circuit breaker off and back on to reset it.
  #27  
Old 07-11-2025, 08:34 AM
retiredguy123 retiredguy123 is offline
Sage
Join Date: Feb 2016
Posts: 17,440
Thanks: 3,047
Thanked 16,615 Times in 6,565 Posts
Default

Quote:
Originally Posted by jrref View Post
If your are careful, to test this switch, open it and you should see a ring or plunger. Move it up and your system should turn off. When you release it, your system will turn back on. Yes, as part of your maintenance the tech tests this overflow switch.
Two points:

1. That will test the electric part, but it will not ensure that water will flow to the switch and activate it.
2. The Sunkool 21-point tune-up says nothing about the float switch. I suspect that some technicians never test the switch.
  #28  
Old 07-11-2025, 09:58 AM
Bill14564 Bill14564 is online now
Sage
Join Date: Nov 2020
Location: Village of Hillsborough
Posts: 7,248
Thanks: 2,247
Thanked 7,661 Times in 2,991 Posts
Default

Quote:
Originally Posted by retiredguy123 View Post
Two points:

1. That will test the electric part, but it will not ensure that water will flow to the switch and activate it.
2. The Sunkool 21-point tune-up says nothing about the float switch. I suspect that some technicians never test the switch.
I’ll have to look again but I don’t think it is a simple process to test mine. I don’t remember a plunger ant it is situated where it would be difficult to flood it.

I do know that it works though, at least at 4am.
__________________
Why do people insist on making claims without looking them up first, do they really think no one will check? Proof by emphatic assertion rarely works.
Confirmation bias is real; I can find any number of articles that say so.


Victor, NY - Randallstown, MD - Yakima, WA - Stevensville, MD - Village of Hillsborough
  #29  
Old 07-11-2025, 11:33 AM
Ham_and_Cheese Ham_and_Cheese is offline
Member
Join Date: Jun 2023
Location: Village of WellPoint
Posts: 32
Thanks: 1,484
Thanked 25 Times in 11 Posts
Default

Quote:
Originally Posted by GregR View Post
Although the furnace breakers did not show tripped (ie, "middle" position between on and off), turning the air handler breaker (labeled A/H) off then back on "rebooted" the furnace and everything came back up. Also worth noting that on my new build, the A/C and A/H breakers are labeled backwards, so it wouldn't hurt to try cycling both of them off and back on again.
After thinking about it while waiting, I had only cycled the AC breaker - went back out and cycled both AC and AH and that did the trick.

Thanks everyone for the help - hope this thread helps someone else in the future
  #30  
Old 07-11-2025, 02:14 PM
jrref jrref is offline
Gold member
Join Date: May 2021
Posts: 1,416
Thanks: 473
Thanked 854 Times in 456 Posts
Default

Quote:
Originally Posted by retiredguy123 View Post
I would just add that none of these surge protector warranties will cover anything that is already covered by your homeowner's insurance. So, the only thing they will ever possibly pay for is your insurance deductible.
Correct. The insurance they provide is secondary to your homeowners insurance. But you don't buy surge protection to collect on the insurance. You purchase them to avoid having destroyed appliances, devices, TVs, computers, etc, so you don't need to make a claim with your insurance and go through the negotiating process and risk getting a rate increase.

Interesting, we investigated a case where the Villager's dishwasher was destroyed from the surge along with a lot of other stuff but the rest of the appliances were OK. They made the insurance claim only to fine out the refrigerator failed a month later but the insurance case was closed so they lost out. Was the refrigerator electronics effected by the surge or was it coinsidence? We will never know for sure.

Last edited by jrref; 07-11-2025 at 02:24 PM.
Reply

Tags
morning, called, ecobee, tripped, warranty


You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 04:43 AM.