[coffeebean]

Originally Posted by scottiesrgreat@gmail.com

No, not yet. I work 8 hours a day and run to the grocery to pick up a quick lunch - hoping to breeze thru the self-checkout. 🙂

I deal with it - no biggy - but, I do see a lot of people requiring assistance — in the self-checkout.

Requiring assistance is not the same as expecting the employee to scan all the groceries and bag them too.

[coffeebean]

Originally Posted by GOLFER54

Employee should have shown her by scanning one item, then tell her the rest is up to her.

I cannot agree with you more. The employee that scanned all the items and bagged them should have instructed the customer what "self checkout" lanes are for.

[coffeebean]

Originally Posted by cafw1

Speaking of entitlement, privilege etc.. I am a white woman ---sometimes referred to as having "white privilege" and I had an interesting experience yesterday in a Villages parking lot. I was driving down an aisle in the parking lot and a black woman started to back out of her parking space so I beeped my horn so she wouldn't hit me ---expecting her to stop---surprise ----she refused to stop and I had to quickly back up so she wouldn't hit me. My question is would I be politically correct to describe her behavior as "black privilege"?

Did you lay on your horn? I would have. But I'm from New York!

[coffeebean]

Originally Posted by MrFlorida

Since we're doing a service for the store, I think we should get a 10% discount for checking ourselves out.

I don't look at it that way. I see those self check outs as a way to get out of the store quicker, especially when I only have a few items to check out.

[coffeebean]

Originally Posted by newchapter

Possibly the same person at Safe Ship Colony yesterday. Inside Safe Ship was full of customers, additionally there was a line of us waiting outside. Up walks a woman that steps in front of the line, opens the door and says, I just want to buy a postage paid envelope. Entitlement? No! I say it's rude, inconsiderate and bad manners.

What did the employee say to this customer? I surely hope the customer was requested to go to the end of the line.

[OrangeBlossomBaby]

Originally Posted by Robbie0723

Having helped parents an in-laws through final stages of age related mental disabilities, I suggest taking a deep breath and showing a little patience/kindness. You never know what that individual may be going through. And you may be there sooner than later.

That's all well and good, until you come across one person who has "been going through something" and the next person has been "going through something" and the next person has been "going through something."

Think of it in the reverse. Does it not occur to you that maybe *I* am "going through something" and just want to get my stuff and get the heck out of the store, and not have to deal with self-entitled jerks who are all insistent that they are "going through something" and therefore deserve to be jerks about it?

Maybe the person next in line at the self-serve has a wife in the hospital about to give birth, and he's trying to surprise her with that bouquet of flowers before the kid pushes out. And maybe that's WHY he's in self-serve, and not waiting in line at the cashier's aisle. And maybe that jerk ahead of him who demands to have a cashier - in the self-serve aisle - will cause this guy to be late because of COURSE that jerk has coupons, three of which are expired and one of which is torn and won't scan, and of COURSE their credit card won't work because they took out their gas card by mistake...and of COURSE those three things that they got from three completely different departments of the store are priced wrong and they need someone to check each one..

Yeah - sorry. If you can't do self check-out, then get in the cashier's aisle. You are in the way of people who have "just been through" something.

[Girlcopper]

Originally Posted by Stu from NYC

Very true.

We see no reason to do the store's work for them so we do go to a cashier.

I dont see it as doing the work for the store. I see it as not having to stand in a line a mile long just because I want to prove a point and not check myself out. Why waste my time when I can be in and out quicker

[Girlcopper]

Originally Posted by scottiesrgreat@gmail.com

Hmmm..... I go to the grocery every day ..... I prefer to go thru the self check-out..... usually faster - I have few items and I like to bag my own products. Now that you mention it - I have seen this happen quite a lot ..... I just saw it with an older couple.... I thought the assistant was just trying to help them with one thing .... but she scanned and bagged everything for them......then - it took the couple about 5 minutes to figure out how to scan their credit card. I see this about once a week.... where someone needs significant assistance while going thru self-checkout.

Then they shouldnt go thru self checkout if they dont know how to do it. All that does is cause others who are looking for a quick exit to wait because of their inconsideration. Defeats the purpose but then again many of the entitled dont care about anyone but themselves

[MickeyStevens]

Originally Posted by kkeennyy

Go ahead, Kill Jobs. The prices wont go down....

It's happening everywhere too.

[Road-Runner]

Originally Posted by Travelingal702

Ahhh well, you can't fix STUPID! I never go to self checkout. I'd like to think I'm helping keep the employees employed. Given more self checkouts means less people employed.

That's exactly right. However, in a world of $15/hour entry level workers retail is going to be forced to do more of this, not less. I'm still waiting to see what $15/hour's impact on tipping is going to be. My wife never made much more than this herself at the banking/financial jobs she's held, and as she says no one ever tipped her!

[RedChariot]

Everyone today feels entitled. No one cares about other people. But here in TV it is overwhelming. People cut in lines, saving seats. The whole gamut. Why is it so? So many won't adhere to wearing a mask, putting the Publix employee in a position he cannot win either way. For all of the above we choose to use Instacart for our weekly shopping at Publix.

[DonH57]

Originally Posted by Bill14564

If I had seen it more than once I would know it was a thing around here. But since I have only recently moved here, I thought I would ask before making an assumption.

Ohh. Don't worry. You're new here. Hang on to your hat. You'll see some true entitlement.

[karostay]

Originally Posted by Bill14564

Went to one of the grocery stores here in the Villages today. The lines were pretty busy and I had only a few things so went to the self checkout line. So far, so good.

Woman in front of me called out, "I need some assistance over here."

Asked her if she realized she was in the self checkout line since she had not attempted to scan any items yet. It is fairly obvious by the lack of cashiers, but you never know.

"Yes, I know, but they will do it for you if you tell them to."

One of the workers came over and asked her what problem she was having.

"I need you to check this stuff out for me."

Employee just looked at her then looked at me. I shrugged my shoulders or rolled my eyes and made some comment about being entitled. The employee proceeded to scan and bag the groceries.

Is this a thing around here??? If the lines for the cashiers are all full is it normal to go to the self checkout and demand someone scan your items for you?

Don't know the circumstances Perhaps she never used a self checkout.
There is a small learning curve we all went through it
at the end of the day all being said both made it it home safe and sound really no big deal

[Joe V.]

Originally Posted by karostay

Don't know the circumstances Perhaps she never used a self checkout.
There is a small learning curve we all went through it
at the end of the day all being said both made it it home safe and sound really no big deal

OP says: Asked her if she realized she was in the self checkout line since she had not attempted to scan any items yet. It is fairly obvious by the lack of cashiers, but you never know.

"Yes, I know, but they will do it for you if you tell them to."

So, apparently, she has done this before in the self checkout lines. Maybe she feels intimidated by the self checkout procedures is my guess. In any event I see it as no big deal.

[CoachKandSportsguy]

Originally Posted by Robbie0723

Having helped parents an in-laws through final stages of age related mental disabilities, I suggest taking a deep breath and showing a little patience/kindness. You never know what that individual may be going through. And you may be there sooner than later.

People do change personalities as they age, especially with dementia, and other cognitive declines. . .

And since the average age of the villages is in the 70s, be thankful that there are employees willing to put up with the retired crowd and all their issues

sportsguy