Help Direction and Guidance regarding water bill issue

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  #16  
Old 08-10-2021, 05:57 AM
bkrug123 bkrug123 is offline
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Default Water Meter Issue

My house has 2 water meters. One for water usage inside the house and the other for irrigation water. They are located on opposite sides of my house. Assuming your house is built the same way, are you checking the correct meter ?
  #17  
Old 08-10-2021, 06:03 AM
cheyane926 cheyane926 is offline
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Default Water Bill

That happened to us as well! Our meters were fine but our sprinkler system was set to run everyday 3 times a day at 20 minute increments! We had no idea! Maybe this could be the problem!
  #18  
Old 08-10-2021, 06:14 AM
TorriJ TorriJ is offline
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I suggest you call the Florida Public Service Commission for guidance. Your water may fall under the jurisdiction of municipal water supply which is out of their scope but they can determine that.
Consumer Assistance - Florida Public Service Commission - Florida Public Service Commission
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DeKalb, Illinois / Twin Cities, Minnesota
  #19  
Old 08-10-2021, 06:23 AM
Petersweeney Petersweeney is offline
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It’s the governer’s fault….
  #20  
Old 08-10-2021, 06:31 AM
BlackHarley BlackHarley is offline
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Check your irrigation system manually for a snapped off sprinkler head. That would make it gush water.
  #21  
Old 08-10-2021, 06:38 AM
gemini5001 gemini5001 is offline
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I live in Leesburg and had a similar situation awhile back. 85,000 gallons used they billed me for. When we called the city they said meter was read twice and that I must have a leak.
Called a plumber and they couldn't find anything and suggested getting a leak detection company. That company charges $300 for a simple detection. I asked the tech before he started, if I had a leak that used 85,000 gallons, shouldn't that meter dial be spinning rapidly or slowly if I had a minor leak ?
The dial did not move at all.

I called the city again and told them of the plumbers and leak detection company's results. They said they were going to send out a person to do a water flow test. I told I wanted to be present when they came to do that and they told me OK, that the person would call before coming over.
We got home from shopping and found out that they had been here and gone without any call. I was fuming.
We kept calling the city and sent them copies of the last 2 years water usage and it was nowhere near that even when we did run the sprinklers, so I told them the mistake had to be on their part and I was NOT GOING TO PAY A CENT TILL this got straightened out and I would get an attorney if things lead to that.
3 days later we get a call that they had made a mistake and that the meter had been misread.
I made them reimburse me for the plumber and leak detction company costs, which they did.
  #22  
Old 08-10-2021, 07:02 AM
Lyn Wagner Lyn Wagner is offline
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Default Water meter

The water company will give you a one time forgiveness on your bill, and you will not have to pay it. The money they took maybe they will use that as a credit on your next bills. Call and talk to them about the one time forgiveness,
Hope that helps.
  #23  
Old 08-10-2021, 07:03 AM
NorineBerlinski NorineBerlinski is offline
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This happened to one of my tenants once here in Michigan. A neighbor had filled up their pool at night using my tenants outside water Spicket.
  #24  
Old 08-10-2021, 07:03 AM
Annie66 Annie66 is offline
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I know it is hard to believe that a toilet could cause that much excess water, but if the toilet is contributing to the problem, place a few drops of food coloring in the tank. If after a few hours your toilet bowl is colored, then you have a leaky gasket.

We also put a threaded cap on the outside hose bib that we rarely use just to ensure it isn't leaking.
  #25  
Old 08-10-2021, 07:08 AM
Vickim Vickim is offline
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Similar happened to us . They replaced the meter after they came out and determined the meter was faulty. They gave us a small credit . Request they check the meter
  #26  
Old 08-10-2021, 07:38 AM
DAVES DAVES is offline
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Quote:
Originally Posted by Sabella View Post
I had a similar issue spoke with villages mgt they said leak or meter issue and would send someone to check the meter. A truck with Jacobs written on the side was outside checking something on the lawn I only knew this because I looked outside. Is Jacobs like the FBI? No other info on truck, man checking meter didn’t ring bell or let me know he was here, when I asked him what was the problem he said nothing and someone would call me? Good luck dealing with this secretive and rude company.
I of course was not there but techs not answering your question seems to be typical.
Medical, you go for something like an MRI or x-ray. The tech can see the issue but they will not tell you. Pecking order? You will sweat for days until the doctor calls you.
  #27  
Old 08-10-2021, 07:40 AM
RealJudy RealJudy is offline
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Default Water Bill

Mine was due to a tree root that wrapped around the meter and caused it to break. I had to have the tree removed and box replaced.
  #28  
Old 08-10-2021, 07:43 AM
Joebrads Joebrads is offline
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We bought an older place after a few months we found that our irrigation system had a leak in in the valve box. Water was leaking slowly but constantly for who knows how long. Another time we foundation that one of our sprinkler heads had been broken off and was spraying a jet of water for 20 minutes three times a week. Good luck with your investigations.
  #29  
Old 08-10-2021, 07:46 AM
BruggsNC1 BruggsNC1 is offline
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You likely have a sprinkler head damaged in your yard. Turn on each zone and if you see one shooting up like Old Faithful, you'll know that's where your problem is.
  #30  
Old 08-10-2021, 07:46 AM
am.zinger@aol.com am.zinger@aol.com is offline
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I had a spike in my water bill gradually each month, nothing like yours. Turns out a plastic PVC pipe inside the wall in the spare bathroom had a hairline crack it that was slowly, over the years, leaking. It took a couple of years of slow leaking until one day I walked out of the bathroom and I stepped on a tiny wet spot that had finally surfaced. Turns out the drywall was saturated about 3 foot up the wall. Had to rip 3 foot of drywall out and dry everything out. It seems that is quite common here with cracks in the PVC. Was told by the insurance company some have even had to have all internal pipes replaced.
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