Horrific Experience at Mallory Dining 3/5/25

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  #46  
Old 03-08-2025, 10:28 AM
Bwanajim Bwanajim is offline
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STUPID way to run a business, especially now with the Internet. Look up how much business he probably lost over a pizza that cost him maybe $10 to make.
I owed a dry cleaners in Fort Lauderdale for 40 years, one of the largest in the area. Whenever the customer had a problem, I refunded their money no questions asked, just smart business.
  #47  
Old 03-08-2025, 10:37 AM
Rainger99 Rainger99 is offline
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Quote:
Originally Posted by MandoMan View Post
True. The coupon was only valid on that specific day, and the original poster should have realized that.
The waitress should also have realized that it had expired.
  #48  
Old 03-08-2025, 10:46 AM
fdpaq0580 fdpaq0580 is offline
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About the coupon. I did not see it so I can't be certain, but in the past I have seen coupons that had a "starting" date, but no official ending date. Like "chuming" for fish, you don't to catch all the fish on that one day, but as long as the chum lasts it will continue to attract fish (customers). I have also seen coupons that are good for one day. But, unless the coupon states month/day/ year ONLY, how can you be certain what the rules are. Coupons was, imo, open to question. Customer asked the employee who accepted the coupon as valid. If customer had paid cash and received a receipt, the deal would have been complete. If the employee was in error, manager would have no argument with customer. Management was at fault for inadequacy in training.
Coupons need to be clear, concise, complete in conveying information about the offer. If there is any ambiguity at all, somebody will get it wrong.

As to the post being real or accurate? Maybe. Maybe not. I wasn't there.
  #49  
Old 03-08-2025, 10:49 AM
fdpaq0580 fdpaq0580 is offline
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Originally Posted by golfing eagles View Post
Between Brooklyn Heights and lower Manhattan. And yes, there was a coupon that stated valid 3/7/2025. But you and almost everyone else understood it to mean that day only, so too late
Damn! Always a bridesmaid...

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