[asianthree]

Well received my Comcast bill today. It went up $45 for basic TV and least amount of Internet. I am now $120 a month. There used to be a person to contact named Debbie at Comcast to help with issues. Base TV and Internet for $120 a month is crazy. Any thoughts on how to lower my bill?

[jnieman]

Originally Posted by asianthree

Well received my Comcast bill today. It went up $45 for basic TV and least amount of Internet. I am now $120 a month. There used to be a person to contact named Debbie at Comcast to help with issues. Base TV and Internet for $120 a month is crazy. Any thoughts on how to lower my bill?

You can call Comcast number and ask for the retention department. Tell them you are thinking of changing to Direct TV. First go on Direct TV website and find an introductory offer for new customers that is a better deal than you are currently getting and is more in line with your budget. They are usually willing to give you a package of some kind that will last for 6 months to a year. Don't take the first offer they give you, stick to your guns. I have had them give me three offers before I accepted. Then you will need to call them again in 6 months to a year when your bill goes up again. It's a game they play.

[jchase]

Debby Brainard is Comcast manager, 904-256-1800. I don't know if she can help with your bill or not. Great a fixing problems.

Email is
Debbie_Brainard@cable.com