Comcast Bill

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Old 03-22-2014, 03:26 PM
cordenny cordenny is offline
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Default Comcast Bill

I just opened my Comcast bill and it went up $40 from last month!! Has anyone else's bill gone up? Does anyone have a suggestion on how I should go about getting it lowered?
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Old 03-22-2014, 03:33 PM
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Originally Posted by cordenny View Post
I just opened my Comcast bill and it went up $40 from last month!! Has anyone else's bill gone up? Does anyone have a suggestion on how I should go about getting it lowered?

Could maybe your special discount trial period be up? We tend to forget about these until we get hit with the real prices.
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Old 03-22-2014, 03:40 PM
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Originally Posted by Shimpy View Post
Could maybe your special discount trial period be up? We tend to forget about these until we get hit with the real prices.

That is usually the case.
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Old 03-22-2014, 03:47 PM
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Comcast is in the process of acquiring Time Warner. If that happens Comcast will own 40% of the cable market. What do you think will happen to prices then?

Consume Reports is leading an effort to have the FCC reject the merger. Go to Consumer Reports website sign the petition to the FCC.
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Old 03-22-2014, 04:02 PM
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Call customer service, and raise cane.
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Old 03-22-2014, 04:16 PM
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Quote:
Originally Posted by dbussone View Post
Comcast is in the process of acquiring Time Warner. If that happens Comcast will own 40% of the cable market. What do you think will happen to prices then?

Consume Reports is leading an effort to have the FCC reject the merger. Go to Consumer Reports website sign the petition to the FCC.
https://secure.consumersunion.org/si...Action&id=2879
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Old 03-22-2014, 04:25 PM
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My bill went up last month. My special discount expires. I told the representative at Comcast that I needed to delete some services as their bill was too high. After we had some discussion about which programming I wanted to delete, the representative offered me my same services with the discounted price extended for 6 more months.
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Old 03-22-2014, 05:45 PM
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We were notified today that we will now be billed an additional $17.95 for HD service on a second television which was free previously. I will, at a minimum, cancel HD service on the extra room and/or look to PRISM service with Century Link.
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Old 03-23-2014, 09:33 AM
Villager Joyce Villager Joyce is offline
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Our bill is $20 higher than the previous bill, but we counted on our fingers and figured out six months had passed. Time to negotiate.
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Old 03-24-2014, 01:54 PM
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Our introductory offer has just expired and our bill increased by $ 20+

The only show in town cable-wise (at least where we live)
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Old 03-24-2014, 02:25 PM
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Thank you everyone. I called Comcast about my bill and they gave me their promotional deal, but it still costs $20 more than I was paying but it includes more channels and faster internet. If I didn't get that deal, it would have cost me $30 more for the service I previously had. I said "That doesn't make any sense". They had no answer for me. They play too many games. I am stuck because I don't want a dish and our neighborhood doesn't offer Prism.
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Old 03-24-2014, 04:17 PM
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And if you rent a modem buy your own - it will save you in the long run.
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Old 03-24-2014, 04:26 PM
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Comcast sales agents, wherever on the planet they reside, have so many games going on they can't get their orders straight. In February we notified them by phone that we were going to discontinue Cable TV. The agent I spoke with was aghast at why we would give up their TV, but then offered to bundle internet and voice, according to their latest promotion. We agreed, as with this deal internet/voice would cost a little less than internet only.

We promptly unplugged and returned their equipment to them. However, in return, they have billed not only for internet and voice, but also for the lowest level of television they offer at $19.99 a month.

So, it's off to Comcast with receipt in hand for the returned equipment to resolve the matter in person. No use talking to them on the phone.
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Old 03-24-2014, 04:40 PM
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We've been whittling down our Cable TV bill over the last 5 years a little at a time, dropping services and replacing them with Netflix and TIVO (DVR). We are down to Standard cable (70 channels)... most of which we do not watch.

I am dropping cable TV altogether this summer along with our TIVO contract. I will use Windows 7 with Media Center as a free DVR and Over the Air Transmission (OTA) for the major networks.

BTW Windows Media Center is a great DVR!

Netflix streaming + Netflix DVD + Amazon Instant (The Pay per View for certain movies and TV shows) + OTA/DVR TV

We will try it for a year and see how it goes. We will save a little money, but Comcast will probably just cap internet usage bytes and get those dollars back.
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Old 03-24-2014, 07:37 PM
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As suggested by someone, do not call customer service! They are scripted in their conversations and apologies. I deal with the regional manager who has always taken care of the problems we have experienced.
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