[villages07]

Arrrgh, Comcast, the company you love to hate. So much for the two free DTA adaptors.

To the previous question, I have a Vizio HDTV that has the QAM tuner capability. You can run a coax cable directly from the wall into the TV. It will pick up all the local network stations and a few others...probably less than the basic cable offering, but, they are in HD.

[billethkid]

no even the newest televisions now require the boxes.
When the change to digital was initiated the little boxes were not needed. Then came the BS story to standardize signal broadcasting all programming had to go through a box but not to worry...the boxes will be free for up to two boxes.

There is no doubt in my mind, regardless the words said, it has always been a part of a plan to eventually require everybody to have a box for fee of some kind.

Before digital for example basic cable was always available on connections to the wall, with no box. The change to digital brought an end to that....but the new boxes were for free for up to two devices.

Like all monopolies, Comcast's prority is not customer satisfaction. They do happen to have a good product....it is their disregard for impacts on customers that is just down right unacceptable.

Remember when TV had their owwn cable? Another niceitie the developer exited in the past.

If it were not for the high speed internet I would dump them in a heart beat.

btk

[l2ridehd]

What we need to do is form a consumer buyers group. Get 1000 to 1500 people to all agree (huge feat in itself) that they will do what the group does for TV and internet. Then put it out for bid to Comcast and Direct TV (has to include Century Link internet) and see who will deliver the best price. And re-bid it every 12 months. It's about the only way to get their attention.

[Virtual Geezer]

Time to get a group effort going for the annual survey. Get everyone here on TOTV to get together to complain and see what happens. Not to early to get the ball rolling.

VG

[sjdjmd]

After much searching, calling, grousing, etc., I found this Comcast #. I was put through to Josh Woods 904-374-8000 (direct #), and he resolved the issue immediately. This was 2 months ago so I have no idea if he's still with the company. I would imagine they have frequent turnover but perhaps this # is still a direct line to someone at Comcast.

[Vettemama]

Comcast would not stop fee for adaptors but did give me free HBO for 6 months. Hope renters enjoy it. They said they notified us on previous statements, but had all in front of me, and nothing.

[sandybill2]

Originally Posted by sjdjmd

After much searching, calling, grousing, etc., I found this Comcast #. I was put through to Josh Woods 904-374-8000 (direct #), and he resolved the issue immediately. This was 2 months ago so I have no idea if he's still with the company. I would imagine they have frequent turnover but perhaps this # is still a direct line to someone at Comcast.

Tried calling this number --- after being on hold with Comcast number on bill for 20 minutes and then they disconnected me---and "we are unable to take your call due to high call volume." Did anyone get a notice in any bill saying that there was a price increase? I don't remember and I usually look at everything that comes with bill. I still have my original info. sheet stating no charge and also there is something on their web page about how switching to digital will affect bill and that says "no charge for adapter and 2 converter boxes." Did this Josh Wood adjust this charge off your bill? I think I am going to pay what I paid last month and send a copy of my original information sheet and also start calling Dish companies.

[l2ridehd]

I called them yesterday. Got the "due to high call volume we are not able to take your call, good bye" several times. Final got the 30 minute wait time, "may we call you back" routine. So I did that. Somehow when Comcast calls back it goes directly to voice mail, no ring. All other calls it works fine, but they have somehow figured a way to beat there phone system.

What a horrible company to do business with. I get so mad and frustrated every time I have to deal with them on anything. I have 4 homes, all with Comcast and over $600 a month. They are gone. I am done, I don't care, they are just not worth it. I am going to find an alternative and my best day in life will be when I cancel all 4 accounts. I have finally found a company I actually hate.

[mrdills]

One guy has a great idea, we should all group together and bid out our TV, Internet, Phone services, I think if we get a few hundred people we might have something going here.

[red tail]

go to the website and click on 'live chat' never any waiting.

[Brighthouse Cable Paul]

Originally Posted by Villager Dude

Any chance Brighthouse will give Comcast some competion soon. Doesn't price changes require county approval ?

Unfortunately, for the foreseeable future we will only be south of 466A. There is so much construction down there we will be keeping up with that for the next year plus. It is possible that once that is complete and we are caught up that we may look at going north, but anything like that is still a couple years or so out. Wish I had better news.

[rubicon]

Well like the rest of you I finally got my bill. Last month they told me I saved $11.92. This month they raised my cost by $20.00 and told me I saved $33.15. Heck I hoping they raise my bill another $50.00 so I can save $75.00....do they think I just fell out of a tree. Called all day today and told they are getting too many calls . Wonder why?

[BarryRX]

Just switched from Comcast to century link because the price increase for something they said was free and the horrible customer service was just too much to deal with anymore. I have no idea if century link will be any better, but they would really have to stink to be any worse. Last year after a Comcast box caught fire in my home, they replaced the box (I had to go down to their office, they wouldn't have a tech bring out a new box to me), and offered me 6 months of free HBO. At the end of the six months, I noticed a large increase in my bill. They said they were charging me retroactively for the hbo. It took 3 days of phone calls to straighten that one out. They are by far the worst company I have ever dealt with.