[Pairadocs]

Originally Posted by Villager-2024

It's common. There aren't enough empty lockers at times - many people don't go daily. I've seen notices at postal stations and online from the USPS contactors to please empty the lockers. Keep in mind that online shopping wasn't the big business it is today when many postal stations were built. I've read that recently the contractors have a new contract and they don't deliver to homes that aren't within a very short distance of the station - I do not know if this is accurate, seems to be based on comments. I tell anyone sending me a package to not use USPS, and if online ordering will rarely order if the shipper is USPS. A big issue is when the last part of the delivery is through USPS, was UPS or FedEx as the first part of the delivery then is handed off to USPS - the tracking shows "delivered" when it is scanned at the PO - NOT when in your box at the postal station, making it hard to track/verify packages.

Yes ! Seems to always show "delivered" when the package has NOT been delivered to our mail box or to our home. Maddening !

[Pairadocs]

Originally Posted by Topspinmo

Why aren’t the packages held till bin become available? IMO USPS responsible to deliver packages that customers paid for delivery. But, IMO being the USPS has more management that actual boots on ground this what you get. SAFU…..

[BrianL99]

Why do I ever read threads like this?

Oh, I know ... it's raining and I can't play golf.

Originally Posted by Villager-2024

: A big issue is when the last part of the delivery is through USPS, was UPS or FedEx as the first part of the delivery then is handed off to USPS - the tracking shows "delivered" when it is scanned at the PO - NOT when in your box at the postal station, making it hard to track/verify packages.

If your sender used SurePost, they're trying to save money. Complain to the shipper. The USPS makes the "Last mile delivery" and you should receive a notice that the package has been delivered. UPS/FedEx tracking essentially ends at the Post Office.

Originally Posted by asianthree

: So depending on your contractor, they can do as they please

Almost without exception, every shipment by UPS, USPS and Fedex, are bound by their contract with the specific product the shipper bought. The only major deliver service left, is Amazon Delivery. They have no choice but to deliver to your home, as they don't have access to USPS boxes.

Originally Posted by jacksonla

Our : Amazon sub-contracts USPS. A third of the time their sub-contractor will not deliver to our Village doorstep, even though it's in the "special instructions" to do so.

You "home" for purposes of the USPS, is your neighborhood mail center. Anyone and everyone who lives in TV, should understand that distinction. Only in very rare circumstances, will the USPS show up at your door.

Originally Posted by Cassieb

They are to deliver it to your house if the parcel lockers are full. Do not contact the Lady Lake post office as they are useless. Contact the Postal Inspection Service and the Office of the Inspector Geneneral.

& your congressmen. All will be equally useless.

Originally Posted by R2keeper

Yes it does, The Villages as an obscure policy that prohibits the post office from delivering packages to your house if you live more than 1/2 mile from a postal station which we find really baffeling.

It's so obscure, it doesn't even exist. The Villages has no such policy and has no control over the USPS. Baffeling, huh?!

Originally Posted by Pairadocs

:
Also have had many things ruined by villages postal employees (they are NOT U.S. government employees) taking delicate items and folding, crushing, whatever it takes to MAKE it fit into our pigeon hole of a mail box?

If they're handling USPS mail, they are USPS employees or contractors, they are not employees of The Villages.

I had well over 150 packages delivered to me, between October and May, 2024. At least 50 of those came through USPS.

I had to go to the Lady Lake Post Office, exactly ONCE ... and it was because a package had incorrect postage on it.

Everyone wants "free shipping" and then complains they have to go to their mailbox to get their package.

There were over 25,000,000,000 packages shipped and delivered in the USA last year. If there was an error made in only 1% of those deliveries, it would 250,000,000 mistakes. Odds are, you're going to be subjected to one of those mistakes, once or twice a year. Live with it.

[dhdallas]

Originally Posted by Topspinmo

Why aren’t the packages held till bin become available? IMO USPS responsible to deliver packages that customers paid for delivery. But, IMO being the USPS has more management that actual boots on ground this what you get. SAFU…..

Anyone else tired of that ridiculous saying "boots on the ground"? Are we militarizing the USPS?

[Kelevision]

Originally Posted by jacksonla

Our TV house is a second home, both in Florida. We do not get mail here and have no post box. Amazon sub-contracts USPS. A third of the time their sub-contractor will not deliver to our Village doorstep, even though it's in the "special instructions" to do so. I get messages that say my packages have been delivered to a parcel box I do not have. I've spent hours on the phone with Amazon trying to get them to fix this issue.

How can you own a home in the villages and not have a parcel box? Doesn’t every home have one?

[Kelevision]

Originally Posted by jerryss

We live in Duval and twice in the past 6 months the post office could not deliver a package to my local mail station because the parcel lockers were all full.

They want me to pick it up at the Lady Lake post office They will only retry delivery once then if I don’t pick it up within 14 days, they will send it back.

Does this happen at other stations, or do I have a lazy postal team? I’ve always had good luck with the mail in the past.

Thanks for your input
Jerry

In 3 years I’ve lived here and I order online all the time. Nearly every single thing I order is online and I’ve never once had any issues with getting packages.

[retiredguy123]

Originally Posted by Villager-2024

Correct, the important part is "almost all". More & more Amazon vendors are shipping not exclusively with Amazon - the last part of the journey is USPS, which is where issues are within TV and full lockers. You can usually tell on an Amazon item by looking at who sells/ships - although not always.

If you select an Amazon product that has a 1 or 2 day delivery, it is virtually impossible for Amazon to have the package delivered to the postal station. There is not enough time to meet the promised delivery schedule. Occasionally, I have received an Amazon package from a USPS priority delivery driver who comes to the house.

[sianagers@att.net]

Originally Posted by jerryss

We live in Duval and twice in the past 6 months the post office could not deliver a package to my local mail station because the parcel lockers were all full.

They want me to pick it up at the Lady Lake post office They will only retry delivery once then if I don’t pick it up within 14 days, they will send it back.

Does this happen at other stations, or do I have a lazy postal team? I’ve always had good luck with the mail in the past.

Thanks for your input
Jerry

We used to live in Duval and now are in calmut grove. I had a lot of mail issues there. Have had no issues here. So…. Maybe talk to Megan there. I tried but she seems overwhelmed.

[Bogie Shooter]

Originally Posted by Kelevision

How can you own a home in the villages and not have a parcel box? Doesn’t every home have one?

Everyone has a small mail box. At our station the parcel boxes are the group of large boxes.

[PersonOfInterest]

Originally Posted by jerryss

We live in Duval and twice in the past 6 months the post office could not deliver a package to my local mail station because the parcel lockers were all full.

They want me to pick it up at the Lady Lake post office They will only retry delivery once then if I don’t pick it up within 14 days, they will send it back.

Does this happen at other stations, or do I have a lazy postal team? I’ve always had good luck with the mail in the past.

Thanks for your input
Jerry

You may have legal grounds to compel the post office to deliver your package regardless of the availability of parcel lockers. There is law that says they cannot withhold mail and must attempt delivery of all mail. They should attempt delivery to your physical residence, not just a parcel locker, before they require your to pick up at the post office. You could make the argument that mail should not be withheld because of a lack of parcel lockers just as it should not be withheld if the mail piece does not fit into a parcel locker. I would suggest doing some research and talking to the Postmaster. There are federal law mandates that cover the delivery requirements.

[Robojo]

Originally Posted by jerryss

We live in Duval and twice in the past 6 months the post office could not deliver a package to my local mail station because the parcel lockers were all full.

They want me to pick it up at the Lady Lake post office They will only retry delivery once then if I don’t pick it up within 14 days, they will send it back.

Does this happen at other stations, or do I have a lazy postal team? I’ve always had good luck with the mail in the past.

Thanks for your input
Jerry

If the Post Office is involved with my shipment, I do not buy the product and and if ups or FedEx hand off to PO I insist package be brought to my door because those are the terms of my delivery. If they cannot I force them to return it and tell the seller why.

Its not my issue. I contracted for delivery to my door.

[OhioBuckeye]

You know I’ve had UPS the last several months send me emails saying they can’t deliver a package, you should know if you ordered anything, personally I didn’t order anything so I told them to send it back, because it came from a foreign country. I know they’ll want me to pay something to get it, besides if I ordered anything the could deliver it by just looking at my mailing address! So far I haven’t missed anything I thought where’s it at!

[Carlsondm]

Originally Posted by R2keeper

Yes it does, The Villages as an obscure policy that prohibits the post office from delivering packages to your house if you live more than 1/2 mile from a postal station which we find really baffeling

This is similar to the response I received. I wonder sometimes if The Villages negotiates delivery contracts with USPS. This agreement could be a way of keeping costs down. I understand from talking to the Lady Lake USPS that Amazon is showing interest in this too.
Wish I knew who to talk to in TV. All new purchasers should be informed.

[BrianL99]

Originally Posted by PersonOfInterest

You may have legal grounds to compel the post office to deliver your package regardless of the availability of parcel lockers. There is law that says they cannot withhold mail and must attempt delivery of all mail. They should attempt delivery to your physical residence, not just a parcel locker, before they require your to pick up at the post office. You could make the argument that mail should not be withheld because of a lack of parcel lockers just as it should not be withheld if the mail piece does not fit into a parcel locker. I would suggest doing some research and talking to the Postmaster. There are federal law mandates that cover the delivery requirements.

Please cite the law and federal mandates that says the Post Office must deliver a package to your home and not to your mailbox.

I'll wait.

[PersonOfInterest]

Originally Posted by BrianL99

Please cite the law and federal mandates that says the Post Office must deliver a package to your home and not to your mailbox.

I'll wait.

Check Section 6 under the Postal Operations Manual (POM)