[New Englander]

Originally Posted by Two Bills

We use Amazon all the time, and only had two problems.
They were dealt with speedily and promptly.
No complaints about them here.

I feel the same way you do about Amazon.

[EdFNJ]

Originally Posted by MandoMan

A friend here in The Villages bought a $1,000 mirrored card table from India on Wayfair. One corner was damaged in shipping or delivery. When she to complained to Wayfair, they had another one delivered. Same problem. She complained again. A third one was delivered. Same problem. So Wayfair gave her THREE $1,000 tables for free, and she did what Way,ark recommended and donated them to a company that would fix them and sell them cheap to people in need. You know, people in need of a $1,000 mirrored card table. Each table, boxed, weighed about 150 lbs.

. That's WAYFAIR this discussion is about Amazon.

[EdFNJ]

Originally Posted by Two Bills

We use Amazon all the time, and only had two problems.
They were dealt with speedily and promptly.
No complaints about them here.
I never use Reddit, X. or any of those sites.
BS and propaganda most of the time, and of no interest to me.

Those sites you list are nothing like here on TOTV where here there is no BS, no propoganda and EVERYTHING is factual. I guess "selective BS" is OK. .

As for AMAZON, see attached copy of the email I got from Amazon back in Sept 2022. Been trying for 14+ months to get a SINGLE RESPONSE as to what I did wrong. The only response was that email. The account was 23+ years old with rarely any returns. They "stole" over $200 in gift cards on my account, and I have yet to find out after hundreds of emails and multiple phone calls to virtually every department at Amazon I could fine what I had done wrong. The only possibility was I purchased a BEST BUY gift card with my gift card balance, which AT THAT TIME was allowed (but as NOV 1 of this year is not). Funny part was, about 4 weeks later (Dec 2022) I got an email APOLOGIZING for closing my account. They reopened it but 48hrs later it was closed again with the same email and reason.. The least they could have done was give me some sort of "warning" first.

Point I make is (whether you "read those places" or not) there are a huge amount of identical problems detailed out there and getting much worse. The consensus was the online services are run by BOTS and if one gets you for a right (or wrong) reason you're done. I called their "executive offices", wrote to "jeff@amazon.com" probably 50 times. I contacted the CFPB and FTC with no response (yet).

The only reason I found Reddit was because I have been Googling over a year to see what happened to me. If one wants to be blind or ignorant of what is going on beyond TOTV (which is certainly not a bastion of fact) fine, but there are lots of places that exist beyond the TOTV bubble. One needs to use their common sense to determine what's fact or fiction (although admittedly these days that is hard to do) while parsing all the info available out there. BTW, Reddit has lots of interesting boards that individuals set up. Kind of like 1,000,000 TOTV's.

Basically, there are no problems until there is one. I dare anyone to buy an Apple product from AMAZON and try to return it these days. I read the results of that multiple times ON REDDIT.

Fortunately for me I can still use Amazon because for some reason they didn't close my wife's account but I have learned my lesson about them.
Stick with small easy low dollar stuff.

[Lea N]

Originally Posted by biscuitgirl

My husband and I were each expecting a package from Amazon yesterday, his a small item and mine much larger. We each got a "delivered" e-mail with a photo showing a package at our front door. I thought mine seemed awfully small. When we got home there was only one package, his small one. We looked at the photos again and my husband said "they're both the same box!" We reviewed our doorbell camera footage and saw the delivery guy walk up holding the small box, look around behind him, drop the package at the door, and take a picture. Then a minute later he came back empty-handed, turned the box on its side, and took a second picture, which is the one I got. He had a big grin on his face the second time like he couldn't believe how clever he was to figure out such a great scam. He was driving a Hertz truck, which is why we suspect contractor rather than Amazon employee.

Amazon gave us our money back and didn't seem all that surprised. I just hate to think about how many of our neighbors he may have victimized and how many could be suspecting their neighbors of stealing their packages.

About 5 years ago I remember at Christmas time people were stealing boxes that were left at the door. It never dawned on me a driver would do something like this.