[Vpi1984]

I must be in the minority here. I recently bought a home here with a pool. T&D has serviced the pool since the beginning. Zero issue. The pool technician does a great job. He has been with company 8+ yrs. Very friendly and answers all my questions. Had an issue with the pump breaker and they had a technician out within a couple days to resolve it. No complaints from me.

[boxcarwilly]

Originally Posted by Girlcopper

Slam them in the BBB site so others know to beware. Complaining here means nothing

complaining here means everything.

[rjn5656]

2 of my neighbors fired them also yesterday. no show for 2 1/2 weeks and office unresponsive. never an issue with the tech.

[ditka41]

So easy to get on here and "vent" about perceived problems. Why not give some positive suggestions about improving service when quality help is so scarce, (regardless of who is POTUS at the time?) Patriot is the new name, but several of their service people worked for T&D also. They may have scheduling problems due to circumstances beyond their control for now. "Firing" Patriot is not going to punish them as they're plenty busy anyway and may welcome lighter schedules for their remaining good employees. Management I dealt with at Patriot was polite and fair. They are trying to find solutions to the labor shortage. Some of these complaints are petty and unfortunately, apparently just part of being in business in our "friendliest hometown". The pitiful complaint over being charged $2.00 for a water test to save a few dollars on pool chemicals on-line or somewhere? ---please put on your "big boy" pants. Give Patriot a break and some time to solve scheduling troubles. I find Patriot to be reasonable to deal with if you aren't looking for the "big bargain" all the time. I will stay with what is generally honest and good service from Patriot as they continue.