[kandj]

In the past I have praised using PODS for moving to The Villages. No more!

Today, I was informed that the Ocala manager is implementing a $150 surcharge for PODS that are delivered to the 32162 zip code. I found this out when I went to change my delivery date and was told that this because our area is outside their "normal" delivery area and this would be classified as an extended delivery area.

I was already annoyed that it was going to cost me about $400 more than last December for the same size POD I used for the first half of our move! Now, after I already have this POD in my driveway and almost full they drop this on me, I am infuriated!

UPDATE: I got a call from the corporate offices and the surcharge has been removed. This has been very stressful!

[cquick]

Originally Posted by kandj

In the past I have praised using PODS for moving to The Villages. No more!

Today, I was informed that the Ocala manager is implementing a $150 surcharge for PODS that are delivered to the 32162 zip code. I found this out when I went to change my delivery date and was told that this because our area is outside their "normal" delivery area and this would be classified as an extended delivery area.

I was already annoyed that it was going to cost me about $400 more than last December for the same size POD I used for the first half of our move! Now, after I already have this POD in my driveway and almost full they drop this on me, I am infuriated!

That's really not fair, we were told by Pods that TV was local to Ocala.

We had a pod in Orlando, but my husband and son got a Uhaul and unloaded it there, and drove the Uhaul here.
Connie

[skip0358]

Sounds to me more like a kick back due to all the PODS coming to TV!

[Posh 08]

Are these POD franchises? If so contact corp.

[Pturner]

Originally Posted by Posh 08

Are these POD franchises? If so contact corp.

Good idea.

Kandj, it does seem very wrong for them to change the price of your delivery after you already have your stuff stored with them! If you don't get satisfaction from corporate, I would also report the Ocala operation to Crime Against Seniors.

Good luck. I hate to see people being taken advantage of. Please let us know how this turns out.

[angiefox10]

I was considering using a Pod, but this is a game changer. Do all "cube" go to the same place?

Originally Posted by kandj

In the past I have praised using PODS for moving to The Villages. No more!

Today, I was informed that the Ocala manager is implementing a $150 surcharge for PODS that are delivered to the 32162 zip code. I found this out when I went to change my delivery date and was told that this because our area is outside their "normal" delivery area and this would be classified as an extended delivery area.

I was already annoyed that it was going to cost me about $400 more than last December for the same size POD I used for the first half of our move! Now, after I already have this POD in my driveway and almost full they drop this on me, I am infuriated!

Sounds to me it maybe something the Ocala Manager is doing and I would go to Corporate about this. I had some dealings with the Ocala Manager and without going into details. He is a handful to deal with and turned what was a great experience with PODS into I would think twice about using them again.

My two cents on subject.

[zummy]

Our POD has been in Occala storage for 3 months and we scheduled delivery for 10/5 at a cost of 79.00 to The new village of Sanibel.

[kandj]

Originally Posted by Pturner

Good idea.

Kandj, it does seem very wrong for them to change the price of your delivery after you already have your stuff stored with them! If you don't get satisfaction from corporate, I would also report the Ocala operation to Crime Against Seniors.

Good luck. I hate to see people being taken advantage of. Please let us know how this turns out.

I warned them this morning that I was going to post about this on a forum for potential Villagers to let them know about this. I told the agent that I spoke with that I had posted many times about my satisfaction with my move last year (first half of our move) to a site that had a large following of folks that were planning to move to TV.

I stated that if I did not get a phone call telling me that the manager had changed his position that I was going to post about this surcharge to that same forum. Apparantly, he didn't take me seriously.

Guess he didn't know who he was messing with, nor that I was getting ready to pettition to "join the posse".

[angiefox10]

You got my attention!!!! I won't do anything until I make sure from this end I won't get shanghaied on that end!

[collie1228]

Thanks for all this info. I had already made up my mind that I would use Pods when I move down in the Spring, as I felt they were a well established company and I should be able to rely on their good business practices. Obviously I need to pay attention and do some more homework before I choose them. There are lots of options when it comes to moving time, and maybe Pods is not the best choice after all.

[EdV]

You can try U-Pack's Relo-Cube instead. They can give you a quote right on-line.

[faithfulfrank]

I am very much leaning towards using ABF Relocubes.....

Frank

[Posh 08]

I know posting here will get a few folks to rethink using PODS but did you contact corporate PODS to get it figured out? The PODS Ocala site list The Villages as an Ocala delivery point.

[rblammon]

I have a POD sitting in my drivway in Ohio right now. It is going to be picked up next week and delivered to our new used home on October 5th. I just called PODS corprate, they said the price quote is the price. There will be NO other charges tacked on. If anyone tries to put on a surcharge I am to contact my PODS rep.