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Problem With Quantum Fiber Internet

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  #31  
Old 11-29-2024, 08:33 AM
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For cable subscribers, who likes Xfinity? Spectrum? Which do you feel is better?
  #32  
Old 11-29-2024, 01:14 PM
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We had Xfinity initially, switched to Spectrum once the special deal with Comcast expired, Spectrum has been more relaible.
  #33  
Old 11-30-2024, 08:42 AM
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We had Xfinity initially, switched to Spectrum once the special deal with Comcast expired, Spectrum has been more relaible.
Spectrum is offering a Black Friday deal where you get a reduced price if you use their mobile service. Xfinity, no deals. Interesting.

Quantum Fiber is offerint $35 for 1GBs service. Can't beat that price.
  #34  
Old 11-30-2024, 09:08 AM
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Spectrum is offering a Black Friday deal where you get a reduced price if you use their mobile service. Xfinity, no deals. Interesting.

Quantum Fiber is offerint $35 for 1GBs service. Can't beat that price.
When you look at the cable internet offers from Xfinity and Spectrum, especially with Xfinity, they want to bundle telephone, streaming services and other stuff in order to get a "deal" but when you add it all up, you are not really saving too much. Also, for their fastest speed on Xfinity, they want to lock you into a contract. I wonder how many more customers the cable companies need to loose before offering competitive service?
  #35  
Old 12-01-2024, 08:46 AM
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Has anyone ordered the Quantum Fiber 1Gbs service for $35 recently? It say's price for life meaning as long as they provide that tier of service. Seems unfair for their existing customers. I called and they gave me a promotion for a month but nothing more. Cable companies, unless you are willing to bundle internet with something else they offer, no discounts.
  #36  
Old 12-01-2024, 09:06 AM
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Originally Posted by jrref View Post
An update. After doing more speed tests at friends homes around the Villages with Quantum Fiber, most homes are provided the correct speeds. The problems mostly appear in Osceola Hills. After yet another technician came by my home the other day, they again verified the incorrect, super slow upload speeds of 10-40 Mbs all the time and conceeded it was a Central Office problem on their end. While all this is good, there is no feedback on, if or ever the problem will be fixed....
I am in a Village very close to you (north of 44, south of 466A, but west of Morse) & I have Quantum at the 500 rate & I have the same problem as Osceola Hills. 48.55 download & 45.97 upload. Thanks for the alert.
  #37  
Old 12-01-2024, 07:09 PM
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I have 500 service and have just about that at my modem both ways. But each of my devices are less and vary by device, which is normal due to numbers of devices connected, and age of the device. I see no problem in my service.
Yes, there is a diff between the speed into your router and the speed you get to your devices. My current Xfinity megabit plus says I get 108% of capacity (over 1000), to my house. A speed test to my phone on wifi gives me 620ish download and 600ish upload.

Last edited by DARFAP; 12-17-2024 at 02:15 PM. Reason: Misspell
  #38  
Old 12-02-2024, 12:28 AM
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Originally Posted by Dusty_Star View Post
I am in a Village very close to you (north of 44, south of 466A, but west of Morse) & I have Quantum at the 500 rate & I have the same problem as Osceola Hills. 48.55 download & 45.97 upload. Thanks for the alert.
Call the support # and have them fix your provisioning information.
  #39  
Old 12-03-2024, 07:53 AM
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More people are discovering and reporting that their upload speeds are terribly slow and not what they are paying for.
  #40  
Old 12-04-2024, 09:51 AM
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Default Quantum Fiber - Sanibel

I am considering signing up for Quantum Fiber. Are there any problems with upload speed, as mentioned above, in Sanibel? Any other issues I should be aware of before signing up? TIA
  #41  
Old 12-04-2024, 10:40 AM
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Originally Posted by JC and John View Post
I am considering signing up for Quantum Fiber. Are there any problems with upload speed, as mentioned above, in Sanibel? Any other issues I should be aware of before signing up? TIA
I used to be in the village of Charlotte and had 500mb service. It worked really well, no issues with download or upload speeds. I wouldn't be concerned about upload speed unless you are working remotely and moving large files.

I'm in Collier now and just went from 500mb service @ $50/month to 1 gig service @ $35/month. Wireless speeds in the house are consistently 650mb both down and up.
  #42  
Old 12-04-2024, 11:00 AM
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Which service provider are you using? We started with Infinity/Comcast for $65 and 2 1/2 years later are $120. They bumped it yearly. Threatened to quit they didn’t care. Furious with them so looking for alternative.
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  #43  
Old 12-04-2024, 11:03 AM
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BTW, We only purchase the internet no other services.
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  #44  
Old 12-05-2024, 08:30 AM
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Originally Posted by Laurawilcox View Post
Which service provider are you using? We started with Infinity/Comcast for $65 and 2 1/2 years later are $120. They bumped it yearly. Threatened to quit they didn’t care. Furious with them so looking for alternative.
He's probably using Quantum fiber given those prices which are probably the best. If you can get fiber internet that's the cheapest way to go. Quantum works great when it's working.

Cable Internet is getting expensive. No "real" deals unless you bundle internet with whatever else they are offering like phone or TV service. Xfinity is the most expensive. They are "taking a beating" because of competition from T-Mobile and Verizon wireless and Fiber services.

As far as discounts, here is a real life example. Several of my neighbors were on Quantum fiber, I think $50/month for 500Mbs. More than enough for most Villagers. Spectrum came around an offered a "deal" to these customers for $29.99 for 500Mbs but it was only for 1 year. Now the year is up and Spectrum will not offer another "deal" so they are going back to Quantum Fiber for $35/month. What Spectrum was hoping for was these customers would forget when their "deal" ended and charge them full price for a while recouping most of the discount they offered. So, you kind of have a choice. If you don't mind wasting time with the cable companies every year, then play their game and try to get an offer every year. As I mentioned, these "offeres and deals" are getting harder to get. Or go with Quantum or Centric fiber, if you can get it and not worry about the price changing. If you can't get fiber, negoiate with Spectrum becasue they will give you a 2 year deal on whatever they are offering.

Last edited by jrref; 12-05-2024 at 08:49 AM.
  #45  
Old 12-06-2024, 12:04 PM
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Good News. As of this morning Quantum internet in Osceola Hills has been fixed and everthing is running at full speed.

If you were thinking of signing up they have a 1Gbs speed option for $35 so don't wait. If you have questions, please PM me.
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