[Ea327]

Originally Posted by Arctic Fox

Has anyone had any success doing this?

I followed the directions to the letter and, after entering the off/on dates, it asked for a password, but there was no box in which one could be typed.

I logged out, waited half an hour and logged back in, in case it had taken my instructions anyway, but there had been no change.

They are always very good at processing an e-mailed request, but it would be nice to be able to do it oneself.

Also, be aware that the website won't let you sign in from outside the USA, so you can't turn delivery back on before you get back.

I have tried to do it on the website many times and always had to call in to get it done.

[willimmac]

It is very confusing and could be simplified (keep it simple)

[CarlR33]

Originally Posted by willimmac

It is very confusing and could be simplified (keep it simple)

Right! Include making a digital version so we can be more sustainable?

[tophcfa]

Originally Posted by Stu from NYC

Very true, didnt know there were other ways to put in vacation hold

Or gotta go back to reality hold if you’re a part timer.

[Arctic Fox]

Originally Posted by Accidental1

I successfully used it yesterday. I believe you need to create a second login and password before it will work. It’s all in the instructions on the website

Thank you, Accidental1

Yes, I did that, waited the 30 minutes for it to be processed then logged back in and went to Manage Your Subscription

I followed those directions which, as noted in a previous post, requires one to Save Changes twice. It was at this point that "Enter Password" appeared again, with nowhere for the password to be entered.

They have processed my request manually, and my Status is now showing Vacation/Stopped

Will be interesting to see if they have the problem fixed when I return from vacation and wish to restart delivery

[Markkal]

[Hope the do not vote!

[jarodrig]

Originally Posted by Arctic Fox

Has anyone had any success doing this?

I followed the directions to the letter and, after entering the off/on dates, it asked for a password, but there was no box in which one could be typed.

I logged out, waited half an hour and logged back in, in case it had taken my instructions anyway, but there had been no change.

They are always very good at processing an e-mailed request, but it would be nice to be able to do it oneself.

Also, be aware that the website won't let you sign in from outside the USA, so you can't turn delivery back on before you get back.

I know this doesn’t answer your question but my wife always calls to put the paper on hold AND the restart date.

It only takes a minute to do and it has always worked flawlessly since 2010…..

[Bruceg0028]

Easiest way to do it is send an email. circulation.dailysun@thevillagesmedia.com

Leave your address and start and stop dates. You’ll get a confirmation email.

Website has issues for sure!

[Mythlandia]

Originally Posted by Arctic Fox

Has anyone had any success doing this?

No success, use email.
I managed to get the website to record my vacation dates, but when I got back ten days later, all newspapers had been delivered
Going back to email that worked.

[Arctic Fox]

Originally Posted by Mythlandia

No success, use email.
I managed to get the website to record my vacation dates, but when I got back ten days later, all newspapers had been delivered
Going back to email that worked.

Tried and tested! Often the best way.

[Radio guy]

Call The Villages Daily Sun 352-753-1119 and ask for Wendy in Customer Service. She helped me set up my password and walked me through a vacation stop. Sorry to say it was my fault for not reading the directions. Once we read them together and followed them bingo!