[KRMACK55]

Originally Posted by tbrock555

I am renting a home in the town of Woodbury in Phillips villas(from Down Home Property Mgmt, by the way do not, repeat, do not rent from this company, they are a horror show). Just rented through **** and the owner and it was a pleasure, moved to new location and dealing with this company is a horror. First issue, a cat has taken up residence in the backyard and whines and cries all night long, have not had a good nights sleep since here. The company said they could do nothing. We purposely rented a pet free house as me and my wife are both allergic to cats. Companies answer, well its not in the house so its not their problem, i thought yard was part of house. Animal control said they could capture it, spay and neuter it, then release it back to same location. What is the point. Anyone have any suggestions? I am afraid if i feed it it will never leave but i also dont want it to starve. Second, mail. First place i rented i had access to mailbox at Phillips station. This place(down home property) just informed me today after a week here i have no mail box. Problem is i have had something delivered and USPS said they put it in mailbox. I have no mailbox, the company, Down Home, suggested i wait outside Phillips all day until i see a postal carrier. Calling the post office is useless as all you get is automation that does not answer needed questions. Any suggestions, serious ones, on what to do about cat, and how i can find out how to actually pick up my delivered mail would be appreciated. First month through **** and direct involvement of owner we had a great stay, second month here, mostly due to Down Home Property mgmt, do not use them. it has been one headache after another. Really enjoying the Villages overall but this company is ruining it, there were more issues than these two but these are just the most current two. Sorry for ranting but this is frustrating.

I had the same issue ! I rented a Villa for 2 months the plumbing exploded 4 times and they sent out Mike Scott who didn’t know what to do! When the plumbing exploded in the kitchen sink the shower and over flowed both toilets I kept calling them the 4th time they sent out a real plumber who had to dig out the sewer line and fix it! Still couldn’t take a shower for 3 days. Then those axxxxxxx tried to keep my 500- security deposit I went after them with Visa took me 6 months to win the case. They’re awful and the worst people ever

[KYtoTV2021]

I would avoid "The Villages Downhome Property" folks. During the pandemic, we gave them an 88-day notice re our plans to cancel. They kept 100% of our deposit. Mind you, we could have given them a 1-day notice, but we gave them an 88-day notice. Her exact words were "We are going to stand tall" re the 90-day requirement.
They obviously had plenty of time to rent this house with the notice we gave them. I even asked them for a % return if the house was rented (which it almost certainly was). They were unmoved.
Our realtor tried to shield TV management from criticism saying that TV no longer owns this company. That said, when you legally offer your name to a company, you tie your reputation to that company.

We will never use this company again -- and we have told many, many people of our experience. I hope (well, not really) that the $500 was worth it.

[PugMom]

if the cat is in place & crying, it may be injured. please check on it, --trap & capture said feline & ask the shelter to check for a microchip. (LOTS of lost pets here in the Villages.) some vets will treat injured/unclaimed pets, then post it in the classifieds !

[rochellepfaff]

Originally Posted by tbrock555

I am renting a home in the town of Woodbury in Phillips villas(from Down Home Property Mgmt, by the way do not, repeat, do not rent from this company, they are a horror show). Just rented through **** and the owner and it was a pleasure, moved to new location and dealing with this company is a horror. First issue, a cat has taken up residence in the backyard and whines and cries all night long, have not had a good nights sleep since here. The company said they could do nothing. We purposely rented a pet free house as me and my wife are both allergic to cats. Companies answer, well its not in the house so its not their problem, i thought yard was part of house. Animal control said they could capture it, spay and neuter it, then release it back to same location. What is the point. Anyone have any suggestions? I am afraid if i feed it it will never leave but i also dont want it to starve. Second, mail. First place i rented i had access to mailbox at Phillips station. This place(down home property) just informed me today after a week here i have no mail box. Problem is i have had something delivered and USPS said they put it in mailbox. I have no mailbox, the company, Down Home, suggested i wait outside Phillips all day until i see a postal carrier. Calling the post office is useless as all you get is automation that does not answer needed questions. Any suggestions, serious ones, on what to do about cat, and how i can find out how to actually pick up my delivered mail would be appreciated. First month through **** and direct involvement of owner we had a great stay, second month here, mostly due to Down Home Property mgmt, do not use them. it has been one headache after another. Really enjoying the Villages overall but this company is ruining it, there were more issues than these two but these are just the most current two. Sorry for ranting but this is frustrating.

The crying at night is possibly because she is in heat. They howl at night. If she is feral, and animal control traps and spays her, the howling should stop. And you are doing the humane thing by not allowing her to reproduce. One feral cat can create man generations and hundreds more feral cats. It's a cycle that never ends. Spaying her will prevent that.

If you think she belongs to someone, call Lost Pets of the Villages.567-277-0945. Send them a picture. It might be a pet someone is looking for.

[Larry Patrick]

Originally Posted by tbrock555

I am renting a home in the town of Woodbury in Phillips villas(from Down Home Property Mgmt, by the way do not, repeat, do not rent from this company, they are a horror show). Just rented through **** and the owner and it was a pleasure, moved to new location and dealing with this company is a horror. First issue, a cat has taken up residence in the backyard and whines and cries all night long, have not had a good nights sleep since here. The company said they could do nothing. We purposely rented a pet free house as me and my wife are both allergic to cats. Companies answer, well its not in the house so its not their problem, i thought yard was part of house. Animal control said they could capture it, spay and neuter it, then release it back to same location. What is the point. Anyone have any suggestions? I am afraid if i feed it it will never leave but i also dont want it to starve. Second, mail. First place i rented i had access to mailbox at Phillips station. This place(down home property) just informed me today after a week here i have no mail box. Problem is i have had something delivered and USPS said they put it in mailbox. I have no mailbox, the company, Down Home, suggested i wait outside Phillips all day until i see a postal carrier. Calling the post office is useless as all you get is automation that does not answer needed questions. Any suggestions, serious ones, on what to do about cat, and how i can find out how to actually pick up my delivered mail would be appreciated. First month through **** and direct involvement of owner we had a great stay, second month here, mostly due to Down Home Property mgmt, do not use them. it has been one headache after another. Really enjoying the Villages overall but this company is ruining it, there were more issues than these two but these are just the most current two. Sorry for ranting but this is frustrating.

Sorry to hear about your negative rental experience with Down Home Property....we fired them from managing our 3 Rental Properties here in the Villages a few years ago. All 3 of our customers refused to call them for help with minor property issues because Down Home was typically unresponsive or told them there was nothing they could do... luckily we found out in time to correct the relatively minor issues and keep our tenants in place. Is really a shame that they are still in business!

[J1ceasar]

A) and talk to a HUMAN
B) rent a mail box .. cheap ...

Originally Posted by DAVES

Sometimes when things seem bad we have little tolerance and all seems bad. As far as the cat the old line holds feed a cat and you will have it forever. If the cat looks t be in good shape it is likely someones pet. The Villages radio show will put it out on the air someone is likely looking for it.

As far as your package. I assume you know you got it by a tracker number. There is a phone number for the post office. Call them, you may need patience to get a HUMAN.
Relax-I've found them to be helpful.

I have done the same thing. When, frustrated STOP. There was that best seller book title was Don't Sweat The Small Stuff-In end it is all small stuff.

[Billy1]

Once the cat breeds it will stop the noise. It's spring time again. Spay or neuter and release is a good idea.

[judynlee]

Originally Posted by tbrock555

I am renting a home in the town of Woodbury in Phillips villas(from Down Home Property Mgmt, by the way do not, repeat, do not rent from this company, they are a horror show). Just rented through **** and the owner and it was a pleasure, moved to new location and dealing with this company is a horror. First issue, a cat has taken up residence in the backyard and whines and cries all night long, have not had a good nights sleep since here. The company said they could do nothing. We purposely rented a pet free house as me and my wife are both allergic to cats. Companies answer, well its not in the house so its not their problem, i thought yard was part of house. Animal control said they could capture it, spay and neuter it, then release it back to same location. What is the point. Anyone have any suggestions? I am afraid if i feed it it will never leave but i also dont want it to starve. Second, mail. First place i rented i had access to mailbox at Phillips station. This place(down home property) just informed me today after a week here i have no mail box. Problem is i have had something delivered and USPS said they put it in mailbox. I have no mailbox, the company, Down Home, suggested i wait outside Phillips all day until i see a postal carrier. Calling the post office is useless as all you get is automation that does not answer needed questions. Any suggestions, serious ones, on what to do about cat, and how i can find out how to actually pick up my delivered mail would be appreciated. First month through **** and direct involvement of owner we had a great stay, second month here, mostly due to Down Home Property mgmt, do not use them. it has been one headache after another. Really enjoying the Villages overall but this company is ruining it, there were more issues than these two but these are just the most current two. Sorry for ranting but this is frustrating.

Marion, who has lost her kitty nearby, would really like to hear from you. I am with The Villages Cat Crazy Club and help residents get their little escapees back. You can call me at 352-446-0410 and I will give you her tel no. so you can call her. Thank you.

[goodwillie]

Try Couture Properties, they are awesome 352-430-1484

[Drakeswood]

The mail issue for short term rentals is not out of the ordinary. Do leave a note for the attendant at your postal area.
I concur with the mgmt company. Best of luck!
My experience was a smoke alarm siren that went off and on for days. Repairman never had new batteries just some his “tester” said was good. Then, there was the problem with the television which kept turning on every few hours with a blaring volume that would wake the dead!
There was no manual and the personnel sent out couldn’t navigate to settings for any of the devices either. Rented direct from owners thereafter!

t

Originally Posted by tbrock555

I am renting a home in the town of Woodbury in Phillips villas(from Down Home Property Mgmt, by the way do not, repeat, do not rent from this company, they are a horror show). Just rented through **** and the owner and it was a pleasure, moved to new location and dealing with this company is a horror. First issue, a cat has taken up residence in the backyard and whines and cries all night long, have not had a good nights sleep since here. The company said they could do nothing. We purposely rented a pet free house as me and my wife are both allergic to cats. Companies answer, well its not in the house so its not their problem, i thought yard was part of house. Animal control said they could capture it, spay and neuter it, then release it back to same location. What is the point. Anyone have any suggestions? I am afraid if i feed it it will never leave but i also dont want it to starve. Second, mail. First place i rented i had access to mailbox at Phillips station. This place(down home property) just informed me today after a week here i have no mail box. Problem is i have had something delivered and USPS said they put it in mailbox. I have no mailbox, the company, Down Home, suggested i wait outside Phillips all day until i see a postal carrier. Calling the post office is useless as all you get is automation that does not answer needed questions. Any suggestions, serious ones, on what to do about cat, and how i can find out how to actually pick up my delivered mail would be appreciated. First month through **** and direct involvement of owner we had a great stay, second month here, mostly due to Down Home Property mgmt, do not use them. it has been one headache after another. Really enjoying the Villages overall but this company is ruining it, there were more issues than these two but these are just the most current two. Sorry for ranting but this is frustrating.

[tbrock555]

Thank you all for all the suggestions, even the sarcastic ones. Mail issue resolved, was at pool and saw mail carrier, got package that was already delivered and then rented a box at Safe Ship. I probably assumed to much as house I just left I had access to mailbox but the new house I did not. Anyway, issue solved. The cat, yesterday we discovered a spot along the fence connecting us to the next door yard that looked like an animal dug out a space to crawl under the fence, we are assuming it was the cat. We covered the hole back up with dirt, gravel and rocks, sprayed some lemon on area(was told they dont like the smell)and have not seen the cat since. I see and have received some messages fro people who think it may be their cat. If it returns I will contact you but have not seen or heard it for over 24 hours now, it may have moved on. Felt a little bad not feeding it but I know it would never leave if i did so. So issue on my end may be, hopefully done. About down home property mgmt, there were more issues than listed here, just does not seem very competent in communications. As for the person saying not to be so dramatic, just call animal control, I did, their answer, they could catch it, spay and neuter it, then release it at the same spot they caught it, that does not seem to be a good answer. Just a little cranky after listening to a whining cat outside my window every night. Being overly dramatic is not me, just a little frustrated. And don't worry, I am not going to shoot it and feed it to the alligators. If it comes back I will contact the people looking for a lost cat otherwise I thank you for all the suggestions.

[kittymsny]

Really wish you had gotten a picture my cat is missing

[walterray1]

Originally Posted by Chuckndianne

Probably a feral cat. Get a pellet gun. Dispatch the cat. Throw it into a pond. Feeds a gator. Problem solved.

Shame on you once again cat hater.

[stebooo]

Get a live trap and take it to a pet place

[Diverdave]

We made the mistake of using DHPM for our home in The Villages and would NEVER recommend them to anyone.
Poor communication, terrible service, no support and no coverage for missing or broken items.
It is hard to manage a property from 1000 miles away but that would have been easier than dealing with these bozos.
I had hoped they were better for the renters, I guess the suck on both ends of the transaction.