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  #46  
Old 10-31-2022, 01:24 PM
retiredguy123 retiredguy123 is online now
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Originally Posted by SusanStCatherine View Post
I would send those photos to the home inspector, Frank D'Angelo (352-250-7818), and hire him to schedule a complete home inspection ASAP. He will send his report directly to The Villages. It will be money well spent. In my opinion, that is the best way to get some action. Good luck.
  #47  
Old 10-31-2022, 01:31 PM
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I would send those photos to the home inspector, Frank D'Angelo (352-250-7818), and hire him to schedule a complete home inspection ASAP. He will send his report directly to The Villages. It will be money well spent. In my opinion, that is the best way to get some action. Good luck.
You're probably correct retiredguy but those pictures heated me up quickly. That's abusive.
  #48  
Old 10-31-2022, 02:10 PM
SusanStCatherine SusanStCatherine is offline
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Default D'Angelo Inpects Non-cosmetic

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Originally Posted by retiredguy123 View Post
I would send those photos to the home inspector, Frank D'Angelo (352-250-7818), and hire him to schedule a complete home inspection ASAP. He will send his report directly to The Villages. It will be money well spent. In my opinion, that is the best way to get some action. Good luck.
I did use D'Angelo inspection for my 10 month inspection. He said warranty told him to stop reporting cosmetic defects on the cabinets. D'Angelo Inspections concentrated on inspecting areas I had not already reported to warranty since I had so many; defects like insufficient insulation in attic, cracked stucco, etc.

So it is crucial you report cosmetic defects in your first seven days because even D'Angelo can't help in that regard.

Frank D'Angelo was kind enough to submit the tile issues to warranty, but warranty has backed out of the promise to fix the wall tile issues on my remaining two showers. They will redo most of the shower floor tile, but I've been told by several contractors that destroys the waterproof barrier. I guess I'll have to fork out the $30k to have the showers repaired properly. Meanwhile, the tile has been painful to stand on for over a year.
  #49  
Old 10-31-2022, 02:21 PM
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Originally Posted by SusanStCatherine View Post
I did use D'Angelo inspection for my 10 month inspection. He said warranty told him to stop reporting cosmetic defects on the cabinets. D'Angelo Inspections concentrated on inspecting areas I had not already reported to warranty since I had so many; defects like insufficient insulation in attic, cracked stucco, etc.

So it is crucial you report cosmetic defects in your first seven days because even D'Angelo can't help in that regard.

Frank D'Angelo was kind enough to submit the tile issues to warranty, but warranty has backed out of the promise to fix the wall tile issues on my remaining two showers. They will redo most of the shower floor tile, but I've been told by several contractors that destroys the waterproof barrier. I guess I'll have to fork out the $30k to have the showers repaired properly. Meanwhile, the tile has been painful to stand on for over a year.
I think I would take a chance and allow them to repair the floor tiles before I would pay $30K to replace the entire shower floor pan. Take photos after they remove the tiles.
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Old 10-31-2022, 02:28 PM
SusanStCatherine SusanStCatherine is offline
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You're probably correct retiredguy but those pictures heated me up quickly. That's abusive.
I am so numb from the abuse. If I could sue for pain and suffering, I would. Our first year here was spent inspecting, documenting, scheduling, and being restricted to inside while strangers came in to work on defects and not even fixing them properly.

I hope I haven't hijacked this thread by answering questions addressed to me. I will have start a new one...

Last edited by SusanStCatherine; 10-31-2022 at 04:50 PM. Reason: Clarity
  #51  
Old 10-31-2022, 02:45 PM
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Default Bad repair

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I think I would take a chance and allow them to repair the floor tiles before I would pay $30K to replace the entire shower floor pan. Take photos after they remove the tiles.
How many chances do they get? One tile shower floor has been reworked already. One niche four times. Both still look bad. They are not going to fix them properly.
  #52  
Old 10-31-2022, 03:04 PM
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How many chances do they get? One tile shower floor has been reworked already. One niche four times. Both still look bad. They are not going to fix them properly.
I don't know. Maybe you could ask them to pay you a credit based on a written quote from another contractor. If they refuse, go to small claims court. It may be worth a try.
  #53  
Old 10-31-2022, 03:44 PM
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Wowieeeeeeeee!

That is horrendous. I couldn't agree with you more about being pizzed. You either have to go higher up the ladder to a real manager or sorry to say I would lawyer up. On second thought I would lawyer up.

I'm glad you provided pictures. No words could describe what those pictures showed.

Mark me down as a supporter. Not that it would do any good but I am. So many people have problems that they get solved in an instant. Why are they disrespecting you?
I've spoken to upper level management and that hasn't helped much.

Seniors vs Crime has helped a bit.

If you know of a lawyer who will go up against The Villages, please provide me that information. I had one and he backed out.

This is beyond disrespect. It's torture. I think it has a lot to do with who you get as a particular sub, who you get as a builder, and who is your corresponding warranty representative. I know of others treated worse than me with the same bad combination.
  #54  
Old 10-31-2022, 04:38 PM
SusanStCatherine SusanStCatherine is offline
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I don't know. Maybe you could ask them to pay you a credit based on a written quote from another contractor. If they refuse, go to small claims court. It may be worth a try.
We have two quotes for $30k for the shower tile . Warranty offered us $1,750 to not fix both showers AND the bad LVP as well. SMH

We asked if another sub could repair the tile and the builder said all the tile contractors all work for all the companies. SMH

Small claims still an option. I was told I'd have a hard time proving the tilework was bad. Max $8k.
  #55  
Old 10-31-2022, 04:48 PM
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Originally Posted by dewilson58 View Post
Good advice on prior posts.

First..............breath, breath.

You purchased a new home in a new division, so you are in a construction zone.

The Developer has an EXCELLENT history of fixing issues with new homes.
I have never met anyone who was not happy with issues being addressed.
(now that I posted this, you will see a couple posts)

We accumulated a list of issues and everything was fixed 100%.
There were issues (minor & marginal to me) that I asked a Sub about and the Sub said h^ll yes.

Home inspections.............if you are not comfortable doing your own, do hire.
Money will spent if you are not comfortable.

Welcome to TV & Enjoy the journey.
Money we’ll spent even if you are an inspector, like me. Often the “powers that be” will scream “conflict of interest” if you inspect your own home. Just sayin’
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  #56  
Old 10-31-2022, 05:04 PM
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Default Warranty item help

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Originally Posted by rrtjp View Post
Our front door had a crack on the bottom edge we reported on our walk through, the builder came out told me yes it is cracked but it has been replaced once already before we closed. Maybe it was maybe it wasn’t, I’m guessing it never was replaced. Regardless, it was a brand new house and should have had a brand new undamaged front door. He sent someone out to slap a little wood filler on it and some primer and called it a day. I still complained stating I should have a new undamaged door but they wouldn’t comply.
The crack is only getting worse. Looks like I’ll be replacing it myself in the very near future. I wish I could say the front door was our only issue.
Let Seniors vs Crime know. They have helped me with warranty issues.
  #57  
Old 10-31-2022, 05:20 PM
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Use goldwingnut to video. He knows the ropes
  #58  
Old 10-31-2022, 05:27 PM
Nana2Teddy Nana2Teddy is offline
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Originally Posted by joelfmi View Post
Renegotiate the selling price or walk it's a buyer market now. Housing sales has slower down a lot
HaHa!! You obviously know nothing about Richmond where there’s 30+ people trying to get every single home released there.
  #59  
Old 10-31-2022, 05:29 PM
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Originally Posted by SusanStCatherine View Post
We have two quotes for $30k for the shower tile . Warranty offered us $1,750 to not fix both showers AND the bad LVP as well. SMH

We asked if another sub could repair the tile and the builder said all the tile contractors all work for all the companies. SMH

Small claims still an option. I was told I'd have a hard time proving the tilework was bad. Max $8k.
Just my opinion, but $30K sounds way too high.
  #60  
Old 10-31-2022, 06:21 PM
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Just my opinion, but $30K sounds way too high.
What a way to ruin your retirement. Having to chase an issue like this is just wrong and out of line with what I've alway's thought about the way things work around these here parts. I am shocked.

I tried to take a nap before, the most important part of the day other than waking up. I couldn't sleep. I had to go back downstairs and read the entire thread and LOOK AT THOSE PICTURES AGAIN!

You need my N.J. lawyer, he would put his suit of armor on and rip the lungs out of any part of Boss Hog's cover-up, run, lie and deny crew. Unfortunately, he gave up his rights to practice law in Florida & Georgia. The lawyer I have for you comes with no promises other than they seem to be on the ball. Millhorn & Shanawany 13696 US-441 Suite #200 The Villages. 352-205-4707

We met these lawyers during our estate planning but have used them for a few situations similar to yours but not as severe as yours money-wise.

I still think there must be a way for a Knight In Shinning Armor from The Villages to Come Thru For You. Someone, step up with your contacts and knowledge and help this person. Just do it, it will feel great if she prevails.

We are rooting for you. First time I've heard my wife curse since we moved here 6 years ago. She was going from English to Spanish to I don't know what language and I was expecting the bed to levitate. She was like a cross between the chick in the Exorcist and Ricky Ricardo.
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