Store Returns are Out of Control Store Returns are Out of Control - Page 3 - Talk of The Villages Florida

Store Returns are Out of Control

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  #31  
Old 08-26-2025, 09:57 AM
oldtimes oldtimes is offline
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Years ago, in my younger days, I worked at Filenes and it was common practice for the prom gowns to be returned the day after the prom.
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Old 08-26-2025, 02:33 PM
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Originally Posted by OrangeBlossomBaby View Post
We have that here in The Villages. It's mostly durable medical supplies (canes, commodes, grab-bars, etc) but it's also kitchen supplies and a bunch of other stuff including small tools.
Where in the Villages? Do you have a website or phone number?
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Old 08-26-2025, 04:40 PM
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Items i saw in my own eyes being returned by shameless people:
1. Dead plants
2. Half-used gallon of milk.
3. Stained cloths

Also, I went to the UPS store, were you can easily return items purchased from Amazon. A man in front of me, for 20 minutes, returned at least 20 different toys for kids, all opened and used.
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Old 08-26-2025, 04:47 PM
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I worked for an electronics company that sells items such a printers, sewing machines, fax machines, scanners, etc.

If you did not know, all those machines have built-in counters that measure how much the machine was used: how many stiches or pages printed, faxed, scanned, etc. Pressing certain buttons show the usage of the machine.

When we receive a return of what looks like a "never used machine", before we try to refurbish it, we check: how much was it used?

Guess what we found? Machines that were used 1000s of times before they were returned, and nothing is wrong with them.

People bought those machines for a "project" and then returned them when not needed any more.
  #35  
Old 08-26-2025, 05:07 PM
Michael G. Michael G. is offline
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This to shall all end, then watch the complaining.
  #36  
Old 08-27-2025, 08:21 AM
pauld315 pauld315 is offline
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I saw somebody once returning about 20 of those plastic stackable totes to Walmart. They were telling somebody in line that they bought them a week before, used them to move and are now returning them to get their money back !
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  #37  
Old 08-27-2025, 12:44 PM
Michael G. Michael G. is offline
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Charge a restocking fee like Best Buy does, maybe that would slow down returning
small items.
  #38  
Old 08-27-2025, 08:27 PM
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Originally Posted by Aces4 View Post
That should be the quality but is it controlled? We've seen some questionable packaging on shelves occasionally. Is used jewelry sold at a significant discount also?
The "questionable packaging" is most likely from some idiot customer trying to see what's inside the box...
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Old 08-27-2025, 08:27 PM
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Originally Posted by Aces4 View Post
Are they selling the Hope Diamond? Diamonds aren't anything special with the arrival of lab diamonds which are absolutely beautiful for a fraction of the price. I'm thinking more about gem jewelry and gold, both susceptible to scratches, out of shape and chipping. (No chipping for the gold.. that would be gouges, lol.) Many diamonds that are being worn are recycled.
Ant of those flaws would be quite apparent, no?
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Old 08-27-2025, 08:36 PM
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Ant of those flaws would be quite apparent, no?
Sure, just take your jewelry loupe with you.
  #41  
Old 08-27-2025, 08:48 PM
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Quote:
Originally Posted by JMintzer View Post
The "questionable packaging" is most likely from some idiot customer trying to see what's inside the box...
I guess I'm picky but I really don't like shopping in stores where a lot of their stuff is returned. We do shop there occasionally but normally for food with far out expiration dates so we know it's pretty new product. I'm not the store police, feel free to shop there. As you've read the return items horror stories, there is a certain class of people shopping there that I don't care to rub elbows with. Not that they are poor, that wouldn't bother me. It's the lack of integrity.
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Old Yesterday, 11:27 AM
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Quote:
Originally Posted by Michael G. View Post
My brother was a Ralph’s (Calif) supermarket manager for many years, and he used to tell us stories about what people would return. The most shocking I remember was the day after Thanksgiving one year a woman walked in with a completely stripped turkey carcass and told him the turkey was awful and she wanted a full refund. He had to give it to her per company policy. I was shocked back then, but now it wouldn’t surprise me at all.
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Old Yesterday, 11:31 AM
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Quote:
Originally Posted by Nana2Teddy View Post
My brother was a Ralph’s (Calif) supermarket manager for many years, and he used to tell us stories about what people would return. The most shocking I remember was the day after Thanksgiving one year a woman walked in with a completely stripped turkey carcass and told him the turkey was awful and she wanted a full refund. He had to give it to her per company policy. I was shocked back then, but now it wouldn’t surprise me at all.
If that is the company policy, so what? The company can change their policy if they want to.
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Old Yesterday, 12:39 PM
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Where in the Villages? Do you have a website or phone number?
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  #45  
Old Yesterday, 02:32 PM
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Quote:
Originally Posted by Aces4 View Post
I guess I'm picky but I really don't like shopping in stores where a lot of their stuff is returned. We do shop there occasionally but normally for food with far out expiration dates so we know it's pretty new product. I'm not the store police, feel free to shop there. As you've read the return items horror stories, there is a certain class of people shopping there that I don't care to rub elbows with. Not that they are poor, that wouldn't bother me. It's the lack of integrity.
How do you know how much is returned at the store you DO like?
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